Finnair metal, BA ticket, seat selection?
#1
Original Poster
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,517
Finnair metal, BA ticket, seat selection?
Not having a lot of luck online changing seat selection on a BA booked ticket on Finnair - do I call Finnair, call BA or give up as a bad job.
I did a very brief forum search, apologies if this is a FAQ.
I did a very brief forum search, apologies if this is a FAQ.
#4
Join Date: May 2012
Location: London, UK
Programs: BA Gold, Hotels.com Gold
Posts: 384
Finnair have a live chat feature on their website so I used this to get seat allocations. They were very helpful.
#5
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,902
A bit old world but a telephone call to Finnair also works
#6
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,842
Yep me too - live chat, seat arranged on the A350 in 30 seconds. Couldn't find any other way of doing it (AY metal, AA ticket in my case)
#7
Join Date: Jul 2014
Location: JFK / LGA.. EWR is not part of NYC!
Programs: Brand loyalty is for suckers
Posts: 1,039
I have BA ticketed/AY operated tickets and ended up calling their customer service for seat selection. Super helpful and was only on the phone for 5-10 minutes.
#8
Original Poster
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,517
Thanks all, I'll call Finnair.
It's a work trip to Vilnius via Helsinki. I didn't choose the flights but was delighted to find I'm on the A350. At the front of the economy section which looks a decent seat.
It's a work trip to Vilnius via Helsinki. I didn't choose the flights but was delighted to find I'm on the A350. At the front of the economy section which looks a decent seat.
#9
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,095
I have also phoned Finnair for seat selection when their website did not work for some reason and they were helpful and responsive. Their Finnish phone number is staffed 24hrs.
(BA take note of this schedule!)
(BA take note of this schedule!)
#10
#11
Join Date: Apr 2007
Location: UK/Australia
Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club
Posts: 2,488
#13
Join Date: Jul 2016
Location: ABZ
Programs: BA Gold, IHG Spire Ambassador
Posts: 98
Cheers for this thread - incredibly useful! I had four Finnair flights (BA codeshare) as part of my overall BA booking, and wasn't able to reserve seats online. After consulting ExpertFlyer, I sent off my list of four seat requests to the FinnairHelps twitter handle - within two hours they had sent a message back confirming reservation of all my preferred seats. Excellent stuff - and can agree with @bisonrav that they're very quick, efficient and friendly!
#15
Join Date: Feb 2015
Location: SFO
Programs: UA 1MM 1K, BA Gold
Posts: 429
I contacted them via chat. They took a while said there was some problem, but at the the end they said seats confirmed. However, I don't see the seats selected on either the BA or AY site's manage booking feature and the seats show unoccupied on expertflyer. Any ideas? Time to call?