Unfortunately, there are the parents who don't even try to control their kids. Often they're the ones that are unable to do it too, but to me it's inexcusable not to even try when others are impacted.....and if the kids cannot be controlled, then don't take them anywhere where they can disturb others.

FT helpfully does just that by time stamping posts.

I often find when travelling in first or club or staying in luxury hotels that the parents of unruly children can't contain them because they never have to. At home they will have a nanny but on holiday they are alone.

I often model how to entertain your child and moderate their behaviour (with their children not mine and I am a teacher)

i was once in virgin uc from dubai. A guy moved into the empty seats opposite with his child of about 2.5-so that his wife wasn't disturbed during the flight! The child then proceeded to jump from seat to seat and off the back into the aisle. He had no idea about how to keep her entertained. A crew member ended up looking after the child for most of the flight with him looking on helplessly after he said that he never really looked after her alone. They had no toys no books

You are so right. Raising the children - and the work involved in teaching the importance of good behaviour - is indeed the prime responsibility of the parents.

But there are times when the involvement of others can be very useful and effective ; as in this particular scenario, where I believe there is a duty on the part of BA lounge personnel to do what they can to set and maintain an appropriate tone within the lounge.

If on the other hand BA do not see this as any part of their own obligations, then they really should desist from describing their Galleries lounges as places where “you are greeted with calm and tranquil surroundings”