Free drinks trial for BAEC Silver and Golds on selected short haul routes
#46
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
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#47
Join Date: Jan 2016
Location: Almost exactly equally distant from LCY, LGW and LHR.
Programs: BA Gold, IHG Spire Ambassador, Hilton Diamond
Posts: 115
It won't happen, but :-
"For our executive club members, we also accept Avios".
You scan your BP (which marks you out as Silver/Gold/Sapphire/Emerald), and they charge you 0 avios for the item.
Nobody else needs to know you weren't ACTUALLY paying.
"For our executive club members, we also accept Avios".
You scan your BP (which marks you out as Silver/Gold/Sapphire/Emerald), and they charge you 0 avios for the item.
Nobody else needs to know you weren't ACTUALLY paying.
#48
Join Date: Jun 2010
Location: London
Programs: BA Gold (ex BD*S)
Posts: 42
This makes it somewhat obvious to other passengers that the freebie relates to the loyalty of the passenger.
#49
Join Date: Feb 2005
Location: London
Programs: BAEC Gold, IHG Spire Ambassador, Starbucks Gold,
Posts: 624
Apart from your gilt-edged aura, how could they tell you were entitled to the drink? Was it just tea or coffee? And was it the BoB drinks (so with the filter cap for coffee, or a separate tea bag) or did it come like the Club Europe tea / coffee directly from the silver thermos jugs?
This is what I thought it was following a tweet to BA. Will see tomorrow if it is still on-going.
#51
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
The aura, yes, but also the iPad that the rear-facing cabin crew had to identify people (although there was some confusion in the row behind where some people were not in their assigned seats). He was proactively offering it to eligible people and I got a BoB Coffee; they guy next to me a BoB Tea and bottle of water, with his family getting some stuff the other side of the aisle with the CC making the most expensive drinks free. Not sure if a G&T would have been on the house, but it was 10am and I didn't feel like one!
This is what I thought it was following a tweet to BA. Will see tomorrow if it is still on-going.
This is what I thought it was following a tweet to BA. Will see tomorrow if it is still on-going.
I think if done smartly this could turn around to be a good move... I think Economy Flex passengers (Y, B and H fares) should be given something too... easyJet does it. Those Y, B and H fares are very expensive. there is enough margin there for a free drink. And you know, when you get a free drink and a warm welcome, you might be even tempted to buy an additional snack to go with it... so win win for both parties.
#52
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
It may be a small improvement but it would be an important improvement nonetheless. Like jday above, I'd certainly appreciate if the complimentary offer included bottled still/sparkling water instead for those who prefer.
#53
Join Date: Apr 2003
Location: KUO
Programs: BA Gold, HH Diamond
Posts: 447
AY have had a similar scheme for a long time. Emerald card holders get a free soft drink (although this is in addition to the free tea/coffee/juice/water that everyone gets). AY were not so mean to charge even for the most basic drinks when introducing BOB.They have the passenger list and emerald card holders are marked. If you want the drink they enter a special code on the tablets they use for collecting payment.
And the free drink applies to your travel companion also.
#54
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,427
#57
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
Posts: 2,432
BA just seem determined to annoy some customers. I personally don't drink tea or coffee (yes, I know, how weird am I ... but not actually that usual). Why not just keep it simple and offer your more loyal customers a drink of their choice?
BA Gold = Any free drink (including 1 alcoholic drink)
BA Silver = Any free non-alcoholic drink
BA Bronze = A free cup of water poured from the tap in the toilet
Personally, I feel BA should never have started charging for basic non-alcoholic drinks. They should have been free for all passengers and would have provided at least some justification for BA's claim that it is still a premium airline.
BA Gold = Any free drink (including 1 alcoholic drink)
BA Silver = Any free non-alcoholic drink
BA Bronze = A free cup of water poured from the tap in the toilet
Personally, I feel BA should never have started charging for basic non-alcoholic drinks. They should have been free for all passengers and would have provided at least some justification for BA's claim that it is still a premium airline.
#58
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,146
My own view is that the BoB project from domestics and EU should never have been started in the first place.
If BA can bring back free drinks for everyone as it used to be then that is a small step to bringing back the brand reputation. Even worse case scenario, keep non alcoholic drinks free in ET for everyone and if you want an alcoholic drink then pay unless your in CE.
One small step for Alex Cruz, one giant step for the BA Brand?
If BA can bring back free drinks for everyone as it used to be then that is a small step to bringing back the brand reputation. Even worse case scenario, keep non alcoholic drinks free in ET for everyone and if you want an alcoholic drink then pay unless your in CE.
One small step for Alex Cruz, one giant step for the BA Brand?
#59
Suspended
Join Date: Jul 2013
Location: UK
Programs: BAEC GGL, HH DIAMOND, AVIS Presidents Club, Karahi Express
Posts: 1,229
BA just seem determined to annoy some customers. I personally don't drink tea or coffee (yes, I know, how weird am I ... but not actually that usual). Why not just keep it simple and offer your more loyal customers a drink of their choice?
BA Gold = Any free drink (including 1 alcoholic drink)
BA Silver = Any free non-alcoholic drink
BA Bronze = A free cup of water poured from the tap in the toilet
BA Gold = Any free drink (including 1 alcoholic drink)
BA Silver = Any free non-alcoholic drink
BA Bronze = A free cup of water poured from the tap in the toilet
BA GGL = Any free drink (including 1 alcoholic drink) plus a hot or cold Sandwich
#60
Suspended
Join Date: Nov 2017
Programs: BA Gold
Posts: 36
As oppose to an occasional CSM gold greeting along the lines of .... anything I can do to make your flight more comfortable....(is he offering me a kir royale from CW or not?)