Two airlines -what happens if baggage doesnt make it
Apr 2, 2018, 8:11 pm
#1
Original Poster
Join Date: May 2010
Posts: 87
Two airlines -what happens if baggage doesnt make it
I am travelling from Sao Paulo Brazil to London by British Airways and some ten hours later flying Emirates to Dubai. if my baggage for some reason is delayed or misplaced and doesnt arrive at London Heathrow what will happen to it. Will British Airways forward it to my destination in Dubai though i am not flying their airline to Dubai. I have no London address for it to be delivered. I would be most grateful if I could get some information as to what happens to delayed luggage when people fly two different airlines. Thank you.
Apr 2, 2018, 8:48 pm
#2
Join Date: Mar 2014
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Posts: 488
I am travelling from Sao Paulo Brazil to London by British Airways and some ten hours later flying Emirates to Dubai. if my baggage for some reason is delayed or misplaced and doesnt arrive at London Heathrow what will happen to it. Will British Airways forward it to my destination in Dubai though i am not flying their airline to Dubai. I have no London address for it to be delivered. I would be most grateful if I could get some information as to what happens to delayed luggage when people fly two different airlines. Thank you.
Oh, and make sure you write down exactly which dates you'll be there, because if it's a lost bag, they may take ages finding it
Apr 3, 2018, 1:26 am
#4
Join Date: Dec 2004
Location: Kyiv, Ukraine, & London, UK
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I am travelling from Sao Paulo Brazil to London by British Airways and some ten hours later flying Emirates to Dubai. if my baggage for some reason is delayed or misplaced and doesnt arrive at London Heathrow what will happen to it. Will British Airways forward it to my destination in Dubai though i am not flying their airline to Dubai. I have no London address for it to be delivered. I would be most grateful if I could get some information as to what happens to delayed luggage when people fly two different airlines. Thank you.
However if you have two separate tickets then be warned that BA will normally only check your bags as far as LHR, and you will have to clear immigration, collect them at LHR T5, and then re-check them with EK at T3.
Apr 3, 2018, 1:33 am
#5
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We need more details. Is this one ticket or two? If it is on one ticket, then the final carrier on the ticket is responsible for reuniting you with you through-checked luggage, even if it never touched it. If you are on two tickets, you'll have to collect it at LHR and re-check it with EK, as BA does not interline on separate tickets.
Apr 3, 2018, 2:09 am
#6
Join Date: Nov 2010
Posts: 5,596
We need more details. Is this one ticket or two? If it is on one ticket, then the final carrier on the ticket is responsible for reuniting you with you through-checked luggage, even if it never touched it. If you are on two tickets, you'll have to collect it at LHR and re-check it with EK, as BA does not interline on separate tickets.
Answer, make a PIR report to BA at LHR following arrival with no bags. Tell them where you will be and when, and they will forward your bags on for you. You may need to collect them at the airport.
Apr 3, 2018, 2:43 am
#8
Join Date: May 2013
Posts: 6,349
Unfortunately this is incorrect advice. The last airline is responsible for dealing with missing baggage. So if the baggage is interlined as you suggest then it will be EK that is responsible.
Apr 3, 2018, 3:01 am
#9
Join Date: May 2005
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Based on how the OP asked the question it seems pretty clear that they will be travelling on separate tickets as they expect to pick up the bag at LHR (hence the question - whether BA will forward the bag to Dubai if it does not arrive at LHR and can't be checked in to DXB with Emirates). BA will (or at least should) forward the bag to wherever the OP indicates in the PIR regardless whether it is one ticket or separate tickets.
Apr 3, 2018, 3:33 am
#11
Join Date: May 2013
Posts: 6,349
Based on how the OP asked the question it seems pretty clear that they will be travelling on separate tickets as they expect to pick up the bag at LHR (hence the question - whether BA will forward the bag to Dubai if it does not arrive at LHR and can't be checked in to DXB with Emirates). BA will (or at least should) forward the bag to wherever the OP indicates in the PIR regardless whether it is one ticket or separate tickets.
If it is one ticket it will of course be EK's issue.
Apr 3, 2018, 4:15 am
#12
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If your bags are through checked then there is no need to collect them in LHR.
If your bags are through checked to DXB then its EKs responsibility to get the bags to you in Dubai, working with BA as appropriate.
If your bags are only checked through to LHR then, if they are delayed, it will be BAs responsibility to get the delayed bags to you in Dubai. No need for you to wait in or go back to London to get them. You will in a missing bags for and provide the Dubai address.
If your bags are through checked to DXB then its EKs responsibility to get the bags to you in Dubai, working with BA as appropriate.
If your bags are only checked through to LHR then, if they are delayed, it will be BAs responsibility to get the delayed bags to you in Dubai. No need for you to wait in or go back to London to get them. You will in a missing bags for and provide the Dubai address.
Apr 3, 2018, 5:16 am
#13
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Best lesson I learned from having a checked-in bag go missing for 33 days on a BA BRU-LHR flight: take a photograph of each one of your checked-in bags, store them on your mobile phone, and have a photo of the missing bag ready to show the airline’s lost luggage desk.
Apr 3, 2018, 2:21 pm
#15
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OP needs to respond as to whether he is traveling on one or two e-tickets. He would not be the first person to be on a single ticket and presume that he collects his bags at an intermediate connection point where he changes carriers.
Best to get the exact facts to avoid disappointment.
Best to get the exact facts to avoid disappointment.