bronco122

Does anyone know if BA changed their policy on the tier points and avios for paid upgrades from economy to business?

I paid at the airport from Denver to London and was credited with the economy tier points. I contacted the exec club and got this response.

--I am sorry you were disappointed your flights 19 February and 01 March 2018 were credited with less Avios and Tier Points than you were expecting. I've checked your account and you have earned the correct Avios and Tier Points.Iberia's records confirm that you paid for a promotional upgrade to Business. While this allows you to enjoy the benefits of the new cabin both on-board and at the airport, I'm sorry to say the terms of the upgrade mean you do not earn extra Avios or Tier Points. We have credited your account with the Avios and Tier Points for your original booking in Economy.You can find more useful information on eligible classes and Executive Club partners, click here:https://www.britishairways.com/travel/collect-aviosand the full terms and conditions of the Executive Club, click here: https://ba.com/travel/ec-terms-and-conditions/public/en_gb

If you have any other queries, please contact your Executive Club Service Centre.

--

This was on a Iberia ticket flown on BA metal, thats the only thing I cant think of.

Not the end of the world, but just wondering.

KARFA

IB are the marketing airline here so it is up to them what they credit I assume?

BA does credit at the upgraded cabin level if doing a POUG or AUP on a cash fare for a BA flight. IB does not do so tho, like quite a few others such as AA, AY, LA, MH, and QF.

MaximeD

When Flying BA, I've purchased multiple times an upgrade at the airport from WTP to CW and got tier and Avios points. Maybe it's different for Iberia.

KARFA

It is different for BA and they do credit at the AUP'ed or POUG'ed level, see above. When crediting to BAEC most other oneworld partners do not credit at the upgraded level though.

stevehh

Malaysia Airlines don't appear to give Business Class points on paid promotional upgrades either. I was about to do one recently and then I double-checked and bailed out.

bronco122

I should have mentioned, to make sure my above post was clear.
I did pay BA at the BA desk in Denver for the upgrade, so the upgrade was with BA, not Iberia. Iberia was just the ticket my company bought (must have been cheaper).

windowontheAside

I understand that for most (all?) airlines an AUP doesn't result in a reissued ticket. So BA has no way of validating the claim if it's done through another airline.

DelTroon

I think I am correct in saying BA do not credit tier points or avios for paid upgrades on a redemption booking, as indicated it is only for PAID bookings.

gustavmahler

If it was an IB coded flight, then, despite BA metal and crediting BAEC, IB's rules would apply. Had it been a BA coded flight you would have received the upgraded TPs I think.

bronco122

OK. Thanks.

Lesson learned I guess.

Deltus

On the plus side, it sounds like you did at least receive avios and TPs without having to claim for them, which is unheard of in my experience when travelling on an IB ticket on BA metal...

bronco122

Nope. I had to claim them, but then tried to claim the ones for the upgrade and thats the one they said no on.

Deltus

Oh, forget that then! How hard can it be for BA to realise that we're on their aircraft, even if we bought the ticket from IB...?

Tobias-UK

LCY8737