How to find real reason for BA flight cancellation
Mar 3, 18, 4:53 pm
#1
Original Poster
Join Date: Mar 2018
Programs: BA
Posts: 3
How to find real reason for BA flight cancellation
Can anyone help me out here? We were booked to fly from Miami to London on BA208 today. Several BA flights on the same route left successfully today but ours was cancelled. Once I can find the reason then I can see whether compensation is due.
i have found FlightStats but dont really know where to look....
Thanks
i have found FlightStats but dont really know where to look....
Thanks
Mar 3, 18, 5:37 pm
#2
Join Date: Oct 2015
Location: London
Programs: BAEC Gold, Hotels.com Gold
Posts: 576
Here's the status of the flight. Hopefully someone here will be able to decode the "OPEY" cancellation code.
Results from https://www.ExpertFlyer.com
Results from https://www.ExpertFlyer.com
Code:
Flight Status Search: Departing on 03/03/18 Flying BA flight 208 Flight Status Depart Location Depart Date Reliability Arrive Location Arrive Date MIA Scheduled: 03/03/18 9:25 PM LHR Scheduled: 03/04/18 10:50 AM BA 208 Canceled Term: C Estimated: 63% / 34m Term: 3 Estimated: Gate: E24 Actual: Gate: Actual: Comments: "DOBA208/03MAR * OPERATIONAL FLIGHT INFO * BA 208 0 SA 03MAR18 CITY INFO HOUR (LOCAL) FLIGHT CANCELLED 0553 OPEY *1A PLANNED FLIGHT INFO* BA 208 0 SA 03MAR18 APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL MIA 2125 SA FAJCDRIWETY/M 388 8:25 BHKMLVSNQOG/M LHR 1050 SU 8:25 COMMENTS- 1.MIA LHR - MEMBER OF ONEWORLD 2.MIA LHR - ARRIVES TERMINAL 3 3.MIA LHR - 9/ NON-SMOKING 4.MIA LHR - SECURED FLIGHT 5.MIA LHR - ET/ ELECTRONIC TKT CANDIDATE 6.MIA LHR - NEW BA ROUTE FLLLGW EFF 6JUL17 ALT ROUTE EX MIA 7.MIA LHR - CO2/PAX* 417.92 KG ECO, 835.85 KG PRE (*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR CONFIGURATION- 388 F 14 J 97 W 55 M 303 >"
Mar 3, 18, 5:41 pm
#3
Join Date: Aug 2014
Location: London
Programs: BA GGLfL, WoH Lifetime Globalist, HH Diamond, SPG Gold
Posts: 671
The outbound flight (the BA209) was cancelled, hence the plane scheduled to do the MIA-LHR journey never left LHR. I don't have access to 'Expert Flyer' but checking on the fate of the BA209 might give more clues.
Doc Copper
Doc Copper
Mar 3, 18, 5:56 pm
#4
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,584
G-XLEB did fly to Johannesburg later that day as per the screenshot below, must be for logistical reasons perhaps? I always find submitting a form via this link https://goo.gl/TfNP67 and then selecting either " Proof you didnt travel with us BA flights only" or "Confirmation that your BA flight was cancelled" while then requesting in the comment box for the exact details of the cancellation brings about results. Hope this helps 
Mar 3, 18, 8:26 pm
#6
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Mar 3, 18, 10:21 pm
#7
Join Date: Oct 2015
Location: London
Programs: BAEC Gold, Hotels.com Gold
Posts: 576
BA209 has the same "OPEY" delay reason
Results from https://www.ExpertFlyer.com
Results from https://www.ExpertFlyer.com
Code:
Flight Status Search: Departing on 03/03/18 Flying BA flight 209 Flight Status Depart Location Depart Date Reliability Arrive Location Arrive Date LHR Scheduled: 03/03/18 2:15 PM MIA Scheduled: 03/03/18 7:10 PM BA 209 Canceled Term: 3 Estimated: 03/03/18 2:22 PM 52% / 39m Term: C Estimated: Gate: Actual: Gate: E24 Actual: Baggage: E Int'l Comments: "DOBA209/03MAR * OPERATIONAL FLIGHT INFO * BA 209 -1 SA 03MAR18 CITY INFO HOUR (LOCAL) FLIGHT CANCELLED 0551 OPEY *1A PLANNED FLIGHT INFO* BA 209 -1 SA 03MAR18 APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL LHR 1415 SA FAJCDRIWETY/M 388 9:55 BHKMLVSNQOG/M X/M MIA 1910 SA 9:55 COMMENTS- 1.LHR MIA - MEMBER OF ONEWORLD 2.LHR MIA - DEPARTS TERMINAL 3 BHKMLVSNQOG/M 3.LHR MIA - 9/ NON-SMOKING 4.LHR MIA - SECURED FLIGHT 5.LHR MIA - ET/ ELECTRONIC TKT CANDIDATE 6.LHR MIA - NEW BA ROUTE LGWFLL EFF 6JUL17 ALT ROUTE TO MIA 7.LHR MIA - CO2/PAX* 414.83 KG ECO, 829.66 KG PRE (*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR CONFIGURATION- 388 F 14 J 97 W 55 M 303 >"
Mar 4, 18, 4:27 am
#8
FlyerTalk Evangelist
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Notably, the later rotation (BA209 LHR-MIA and BA208 MIA-LHR) was cancelled at 0551 GMT/UTC on 3 March, ie more than 8 hours before the scheduled departure time of the flight. This suggests that it wasn't some last-minute difficulty at LHR that caused the cancellation.
Idly flicking through the flown itineraries of the A380 fleet, it did cross my mind to wonder whether G-XLED unexpectedly went sick for a couple of days, leaving the fleet one short.
Mar 4, 18, 10:48 am
#10
Join Date: Jan 2011
Location: BG
Programs: BAEC Silver, TK Elite, Hilton Diamond
Posts: 824
That's very useful information to know for sure. Who decides the cancellation code (Y or N for compensation)? Is it a BA code/airport generated/something else? Or is this just that it's theoretically available for compensation due to route and length of delay?
Mar 4, 18, 3:19 pm
#12
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.Is it put there to help colleagues figure out what to do during or after the delay
?
Mar 4, 18, 4:10 pm
#13
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I would guess that it's there to ensure that those who are dealing with 261/2004 claims have a quick pointer to whether to accept or refuse the claim. Sometimes, FTers seem to have unrealistic expectations of the amount of time and energy that any particular staff member can devote to dealing with their 261/2004 claim. I imagine that such staff are under tremendous pressure to make quick decisions, whether those are "yes" or "no". As in so much else, that would go a long way to explaining the rubbish answers that are sometimes given when the response is a "no". Conversely, if the staff member sees the code "OPEY", they will say "yes" and move on to the next 261/2004 claim inside 5 minutes. It seems to me that it would be naive to think that each application has an hour or two of a single staff member's time devoted to it while they investigate all of the ins and outs of what happened that day, but some people seem to think that this is what ought to happen.
Mar 6, 18, 12:44 pm
#14
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
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I would guess that it's there to ensure that those who are dealing with 261/2004 claims have a quick pointer to whether to accept or refuse the claim. Sometimes, FTers seem to have unrealistic expectations of the amount of time and energy that any particular staff member can devote to dealing with their 261/2004 claim. I imagine that such staff are under tremendous pressure to make quick decisions, whether those are "yes" or "no". As in so much else, that would go a long way to explaining the rubbish answers that are sometimes given when the response is a "no". Conversely, if the staff member sees the code "OPEY", they will say "yes" and move on to the next 261/2004 claim inside 5 minutes. It seems to me that it would be naive to think that each application has an hour or two of a single staff member's time devoted to it while they investigate all of the ins and outs of what happened that day, but some people seem to think that this is what ought to happen.
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