Help: Flights credited to AA - how to resolve?
Feb 14, 2018, 9:49 pm
#1
Original Poster
Join Date: Jan 2005
Location: oak/sfo
Programs: BA Silver, AF Silver
Posts: 225
Help: Flights credited to AA - how to resolve?
I just flew to India from USA (via London) on AA codeshare flights. The flights have not credited to BA and when I went to check my AA account it seems my flights credited there instead.
When I go to manage my bookings it correctly shows my BA membership number. Is there any way to resolve this to credit to BA?
When I go to manage my bookings it correctly shows my BA membership number. Is there any way to resolve this to credit to BA?
Feb 14, 2018, 10:24 pm
#2
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
Posts: 3,806
You need to call AA and ask them to remove the miles. After that is done, you can ask BA for the credit.
However I've heard that recently, if you have AA status, AA will not accept to remove the miles, claiming that you have made use of your status (for lounge access or such things).
Good luck.
However I've heard that recently, if you have AA status, AA will not accept to remove the miles, claiming that you have made use of your status (for lounge access or such things).
Good luck.
Feb 22, 2018, 10:32 pm
#4
Original Poster
Join Date: Jan 2005
Location: oak/sfo
Programs: BA Silver, AF Silver
Posts: 225
I got an incredibly helpful AA rep when I called who backed the credits out from AA and even put the request in to credit to BA for me.
They are now gone from my AA account. I'm hoping they turn up in the BA one soon. If they don't I'll submit a retro-credit request.
They are now gone from my AA account. I'm hoping they turn up in the BA one soon. If they don't I'll submit a retro-credit request.
Feb 23, 2018, 1:22 am
#5
Join Date: Aug 2010
Programs: AA,CX, BA, Priority Club, SPG, Hilton
Posts: 1,397
I was EXP at that time, and used SWU from Y to J on that particular ticket.