IB booking on BA so. slow. to. credit Avios & TPs
Feb 16, 2018, 10:02 am
#16
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
Just having the same problem....LHR-MAD-SVQ and return. LHR-MAD on BA metal, rest on IB. All the IB flights have credited but the first flight on BA still hasn't, today is the 7th day so I will put in a claim next week.
I remember having to do something similar last year when I did LHR-MAD-BCN
I remember having to do something similar last year when I did LHR-MAD-BCN
Feb 22, 2018, 8:35 am
#19
Join Date: Nov 2016
Location: London
Programs: Newbie BA Gold
Posts: 570
Hello could I get a bit of help please.
So my points from LHR-MAD haven't been credited yet. I'm going to file a claim but I'm not really sure where to file, under BA, or under partner flights?
Tix were booked via Amex Travel and the itinerary says "IB3163 operated by British Airways". My boarding pass is a BA one and says, "BA512 operated by Iberia, sold as IB3163". So which way round is it?
So my points from LHR-MAD haven't been credited yet.
I'm going to file a claim but I'm not really sure where to file, under BA, or under partner flights?Tix were booked via Amex Travel and the itinerary says "IB3163 operated by British Airways". My boarding pass is a BA one and says, "BA512 operated by Iberia, sold as IB3163". So which way round is it?
Feb 22, 2018, 8:46 am
#20
Join Date: Sep 2011
Programs: BA Gold
Posts: 1,076
Hello could I get a bit of help please.
So my points from LHR-MAD haven't been credited yet. I'm going to file a claim but I'm not really sure where to file, under BA, or under partner flights?
Tix were booked via Amex Travel and the itinerary says "IB3163 operated by British Airways". My boarding pass is a BA one and says, "BA512 operated by Iberia, sold as IB3163". So which way round is it?
So my points from LHR-MAD haven't been credited yet.
I'm going to file a claim but I'm not really sure where to file, under BA, or under partner flights?Tix were booked via Amex Travel and the itinerary says "IB3163 operated by British Airways". My boarding pass is a BA one and says, "BA512 operated by Iberia, sold as IB3163". So which way round is it?
Feb 24, 2018, 1:07 am
#21
Join Date: Nov 2016
Location: London
Programs: Newbie BA Gold
Posts: 570
I think this is the confusing thing about IB flights operating from T5 under BA numbers. You should file it as a partner flight but probably even better to call. I had the same issue and the claim was rejected, only went through when it was manually processed after a call.
Feb 24, 2018, 3:31 am
#22
FlyerTalk Evangelist
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,129
A booking showing IB3163 means you are booked on the IB flight number, operated by BA512, which is operated by an Iberia aircraft. You should claim under airline partners after 7 days.