DUB BA Operated Flights Became Aer Lingus Operated
Jan 29, 2018, 4:32 pm
#16
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I am not clear why EI normally offers should have any relevance. It is not suggested that BA flights will be replaced by EI flights with an EI product and a BA codeshare onto those flights. EI is meant to provide the hardware and personnel but the product is supposed to be a BA one. In practice, since it is not really feasible on those replacement flights to train staff to operate the BA BoB product, it has normally been the case, as CWS stated, that one ends up with a basic complimentary product instead. It would, however, be rather novel for the replacement airline to offer its own inflight product instead of the BA one.
Jan 29, 2018, 5:15 pm
#17
Join Date: Oct 2016
Posts: 698
Q
Yeah, but the February flights are doing (early morning) DUB-LHR, then LHR-HAM, and returning. So the aircraft will have been DUB-based the day before. Did you know this? The Qatar and other aircraft used last year have positioned empty to LHR and started operations there.
Your post suggests that BA will transport catering to DUB, the night before, to fill one aircraft with catering, to a standard that no longer exists - complimentary short haul.
EI accepts cash in 'all major currencies' too so I guess Aer Lingus crew know sterling.
IF EI do operate its own catering, it will be nice to have a (paid) hot breakfast in BA Euro economy again.
I am not clear why EI normally offers should have any relevance. It is not suggested that BA flights will be replaced by EI flights with an EI product and a BA codeshare onto those flights. EI is meant to provide the hardware and personnel but the product is supposed to be a BA one. In practice, since it is not really feasible on those replacement flights to train staff to operate the BA BoB product, it has normally been the case, as CWS stated, that one ends up with a basic complimentary product instead. It would, however, be rather novel for the replacement airline to offer its own inflight product instead of the BA one.
Your post suggests that BA will transport catering to DUB, the night before, to fill one aircraft with catering, to a standard that no longer exists - complimentary short haul.
EI accepts cash in 'all major currencies' too so I guess Aer Lingus crew know sterling.
IF EI do operate its own catering, it will be nice to have a (paid) hot breakfast in BA Euro economy again.
Jan 30, 2018, 2:09 am
#18
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,347
The BA827 (17.50 DUB-LHR) on 25 Feb is now an Aer Lingus one - no CE (I was booked in economy so no idea what they've done with the people booked in CE, but I was able to move forward from row 7 to row 4)
Jan 30, 2018, 3:18 am
#21
Join Date: Mar 2015
Programs: BA Gold
Posts: 80
I was in CE on the 1525 service and have been cancelled and rebooked into ET on the same flight.
Jan 30, 2018, 3:47 am
#22
Join Date: Aug 2008
Location: DUBLIN & LCY
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There will be no CE. I have a DUB-LHR-DOH-CMB CMB-DOH-LHR-DUB holiday booked in Feb in Club, MMB showed that the two DUB flights were canceled so I called BA. They explained that it is now EI for about a month, and that whilst the flights are still on (although with EI aircraft) there is no Club so they canceled my flight (odd move), I've been rebooked in ET, and I guess I will now need to figure out how original Routing Credit works.
Apparently there are some BA operated flights, but as we are a group of 5 (2 adults 3 kids) they couldn't fit us in CE with what is still available.
I do find it odd though that you could still at that point go online and buy a CE ticket.
Apparently there are some BA operated flights, but as we are a group of 5 (2 adults 3 kids) they couldn't fit us in CE with what is still available.
I do find it odd though that you could still at that point go online and buy a CE ticket.
Jan 30, 2018, 3:29 pm
#23
Join Date: Jun 2016
Programs: BAEC Silver
Posts: 58
I am on one of the affected flights in March - BA828 1620 DUB - 1750 LHR. No notification from BA, only realised based on this thread. They have cancelled my CE booking and rebooked me in economy on the replacement EI... in row 29! No mention of a refund or compensation. I mean honestly, that’s beyond poor service. If it wasn’t for FT I might not have realised it until the day and who knows if any CE alternative would have been available.
I’ll be calling the silver line tomorrow to find out what they can offer as an alternative. Will be interesting to see if there is a refund of the difference available as these seats were not cheap and I’m not sure if the flight before or after will work from a time perspective.
Out of curiosity, I wonder what would happen if someone shows up on the day expecting CE and is notified they are downgraded to the back of the bus on EI metal... will it be a contact CS to be offered a couple of Avios situation?
I’ll be calling the silver line tomorrow to find out what they can offer as an alternative. Will be interesting to see if there is a refund of the difference available as these seats were not cheap and I’m not sure if the flight before or after will work from a time perspective.
Out of curiosity, I wonder what would happen if someone shows up on the day expecting CE and is notified they are downgraded to the back of the bus on EI metal... will it be a contact CS to be offered a couple of Avios situation?
Jan 30, 2018, 3:41 pm
#24
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Unless you agree to an alternative course of action, then EC261 (main thread in the Dashboard) will provide some protection, but it only gives a refund of 30% on distances below 1500 km, net after APD etc is excluded, which won't be a lot of money. BA's own involuntary refund calculation will almost certainly be higher than the Regulation's protection. So you're best to talk to BA and come up with a suitable alternative.
Feb 4, 2018, 12:53 pm
#25
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVP Gold 75k, AAdvantage Executive Platinum
Posts: 197
Just got this notification from TripCase for my LHR-DUB BA826 (AA6772 codeshare) flight next week, so looks like these swaps are happening pretty quick. I was a bit worried that it'd be moving to T2 as I'm connecting at LHR, but BA.com says T5 still.
I could change to a different flight under AA's CoC, but I'm interested to see what the inflight service on this one looks like and it is a short flight so no worries if it is terrible.
My biggest question is whether my luggage gets tagged by AA with the BA flight number or some fill in EI one!
Edit: Just noticed that MMB will no longer let me change my seat, though the previously assigned one selected on BA.com is still there.
I could change to a different flight under AA's CoC, but I'm interested to see what the inflight service on this one looks like and it is a short flight so no worries if it is terrible.
My biggest question is whether my luggage gets tagged by AA with the BA flight number or some fill in EI one!
Edit: Just noticed that MMB will no longer let me change my seat, though the previously assigned one selected on BA.com is still there.
Last edited by ORD-DCA Flyer; Feb 4, 2018 at 1:06 pm
Feb 4, 2018, 1:01 pm
#26
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Having just noticed this Thread resurfacing, we have a couple of LHR/DUB sectors in CE in a few months’ time. If we get hit by an EI substitution:
1. Do we get CE TPs anyway, as we paid for CE? As in Original Routing Credit.
2. Is there any compensation for the diminution of service that we paid for? Such as a cash refund!
Either or both seem appropriate.
1. Do we get CE TPs anyway, as we paid for CE? As in Original Routing Credit.
2. Is there any compensation for the diminution of service that we paid for? Such as a cash refund!
Either or both seem appropriate.
Feb 4, 2018, 1:40 pm
#27
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVP Gold 75k, AAdvantage Executive Platinum
Posts: 197
Looks like rows 1 and 2 are blocked on these flights, at least when a ways out. While seat changes aren't available in MMB, I moved from 12F to 13F through my TA's site.
Feb 4, 2018, 4:43 pm
#28
Join Date: Jun 2016
Programs: BAEC Silver
Posts: 58
Having just noticed this Thread resurfacing, we have a couple of LHR/DUB sectors in CE in a few months’ time. If we get hit by an EI substitution:
1. Do we get CE TPs anyway, as we paid for CE? As in Original Routing Credit.
2. Is there any compensation for the diminution of service that we paid for? Such as a cash refund!
Either or both seem appropriate.
1. Do we get CE TPs anyway, as we paid for CE? As in Original Routing Credit.
2. Is there any compensation for the diminution of service that we paid for? Such as a cash refund!
Either or both seem appropriate.
Feb 5, 2018, 9:08 am
#30
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Typically you won't see an official explanation pushed out for this, but the reason is given upthread, namely a shortage of aircraft and crew in the context of the LGW expansion. Slots are allocated a use-it-or-lose-it basis.