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BA43 - LHR to CPT - 4 hour delay

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Old Jan 25, 2018, 11:33 am
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BA43 - LHR to CPT - 4 hour delay

My dad is flying BA43 LHR to CPT showing an almost 4 hour delay. Any ideas why?
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Old Jan 25, 2018, 11:41 am
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Also they have been given a Ł5 voucher, for soft drinks, does this count as 'duty of care' for such a delay?
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Old Jan 25, 2018, 12:22 pm
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Monitor the situation, refresh yourself on EC261 compensation, and accept the World isn’t perfect
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Old Jan 25, 2018, 12:24 pm
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Originally Posted by MikeBouch
My dad is flying BA43 LHR to CPT showing an almost 4 hour delay. Any ideas why?
MikeBouch,

According FLY tech on departure.
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Old Jan 25, 2018, 12:59 pm
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Originally Posted by T8191
Monitor the situation, refresh yourself on EC261 compensation, and accept the World isn’t perfect
This is true! I think that the T3 bars are helping them through it! I will definitely have to refresh EU261 as he has already he will want me to submit the claim on his behalf!
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Old Jan 25, 2018, 4:34 pm
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Over a three hour late arrival in to CPT.
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Old Jan 25, 2018, 5:37 pm
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Don't put a lot of time into this until after the aircraft arrives. It departed 3:35 late from LHR and could easily make that up 35 minutes enroute to CPT. If arrival is at 3+, it's EUR 300 and at 4+, it's EUR 600.

The GBP 5 meal voucher seems a bit stingy because the delay occurred over meal time (18:10 to 21:45). Presumably your father had to eat anyway, so submitting his receipt for the overage won't hurt.
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Old Jan 25, 2018, 6:13 pm
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Be ready for BA to claim that 45 mins was due to ATC.....
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Old Jan 25, 2018, 7:58 pm
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Could be least of your worries...some press reports suggesting that Cape Town is running out of fresh water!!
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Old Jan 25, 2018, 10:24 pm
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Originally Posted by nivsy
Could be least of your worries...some press reports suggesting that Cape Town is running out of fresh water!!

It's super serious, this.

City of Cape Town - Day Zero
https://www.dailymaverick.co.za/opin...n-to-day-zero/
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Old Jan 26, 2018, 4:23 am
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It was bad when we were there in November, heard talk of the city 'running out' in the next month or so!

The fligjt ended up 3hr 35 min delayed upon landing at CPT. Once they are back we can start the EU261 process, but as mentioned above BA may have ATC issues account for 36 minutes and hence no compensation! Ah well, the main thing is that they can enjoy their holiday!
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Old Jan 26, 2018, 4:32 am
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There was no ATC delay on this flight.
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Old Jan 26, 2018, 9:43 am
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Originally Posted by simons1
Be ready for BA to claim that 45 mins was due to ATC.....
Based on what?

The flight departed 3:35 late and arrived 3:37 late, so it lost 2 minutes on an 11+ hour flight which is insignificant. It shows a taxi time of 20 minutes on departure from LHR, which is entirely normal. But, even if the 20 minutes is all considered an ATC delay (which is ridiculous), there would still have been a delay of 3:17 on arrival and that still qualifies for 50% compensation or EUR 300.
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Old Jan 26, 2018, 9:53 am
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Originally Posted by Often1
Based on what?

The flight departed 3:35 late and arrived 3:37 late, so it lost 2 minutes on an 11+ hour flight which is insignificant. It shows a taxi time of 20 minutes on departure from LHR, which is entirely normal. But, even if the 20 minutes is all considered an ATC delay (which is ridiculous), there would still have been a delay of 3:17 on arrival and that still qualifies for 50% compensation or EUR 300.
Based on the fact that given half a chance BA will make up any story to avoid paying out.
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Old Jan 26, 2018, 11:12 am
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The delay is entirely due to A/C change caused by technical delay.
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