Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

Group Boarding 2018 - first hand experiences

Group Boarding 2018 - first hand experiences

    Hide Wikipost
Old Mar 30, 18, 3:52 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Genius1
Wiki Link
Please use this thread to document experiences of the new Group Boarding process in airports. I think it's well known how the previous boarding system works, so just the new process please, so that other travellers can gauge its effectiveness.

For discussion, conjecture and speculation about the scheme, please use this thread: https://www.flyertalk.com/forum/brit...iscussion.html
Print Wikipost

Reply

Old Feb 6, 18, 7:44 am
  #301  
 
Join Date: Jan 2018
Location: Sapporo, Japan
Programs: Junior Jet Club, Nando's Card 1 Red Chilli, Tesco Clubcard, BAEC Gold, TK M&S Elite
Posts: 425
Originally Posted by florens View Post
How can this take several months?
Welcome to aviation industry change control.
flyuk is offline  
Reply With Quote
Old Feb 6, 18, 7:46 am
  #302  
 
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 4,577
Originally Posted by florens View Post
How can this take several months?
I can relate to your sense of bemusement.

I’ve attempted a response over on the Boarding [general discussion] thread. Make of it what you will !
florens likes this.
subject2load is offline  
Reply With Quote
Old Feb 6, 18, 8:50 am
  #303  
 
Join Date: Jan 2017
Location: LHR
Programs: BAEC Silver
Posts: 26
BA398 LHR-BRU 06/02
Gate C56
Separate lines for all 5 groups, but not obvious to people which side of the numbered barrier they should stand on unless they counted the lanes from Group 1. Consequently the masses all joined a long line for Group 4 and no passengers in Group 5 apparently. Announcements to remain seated until your Group number was called were ignored by the later groups who persisted with hovering around the barriers as though only the first half of them would be allowed onto the plane. Boarding by each group strictly enforced. Was in group 2 so didn't stick around to see what happened when they reached the horde in 4. Flight wasn't full so plenty of space for everyone onboard.
Macwaz is offline  
Reply With Quote
Old Feb 6, 18, 9:01 am
  #304  
 
Join Date: Jul 2005
Location: London, CPH, ARN or HEL
Programs: Mucci Silver, BA GFL / GGL, HH Diamond, Radisson Gold, Hertz Gold 5*
Posts: 4,108
Do we have any clarity on the designation of Group 4 and Group 5 on shorthaul? I had a friend over the weekend on an ET Avios redemption (Blue member) as a Group 4. Would Group 5 need to be a non-BAEC member, or a Group ticket or something along those lines?
ThatT1Feeling is online now  
Reply With Quote
Old Feb 6, 18, 9:09 am
  #305  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
2019 FlyerTalk Awards
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 37,358
Originally Posted by ThatT1Feeling View Post
Do we have any clarity on the designation of Group 4 and Group 5 on shorthaul? I had a friend over the weekend on an ET Avios redemption (Blue member) as a Group 4. Would Group 5 need to be a non-BAEC member, or a Group ticket or something along those lines?
I think it's non status HBO (Basic) fares. It may be non status lower fare buckets (which in way would be fairer) but either way there could be perverse outcomes
corporate-wage-slave is online now  
Reply With Quote
Old Feb 6, 18, 9:23 am
  #306  
 
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 4,577
Originally Posted by ThatT1Feeling View Post
Do we have any clarity on the designation of Group 4 and Group 5 on shorthaul? ......................Would Group 5 need to be a non-BAEC member, or a Group ticket or something along those lines?
And perhaps we need a Group 6 ......? Into which are summarily despatched any recalcitrants who have difficulty with numbers and/or complying with official announcements.


Think of it as a “pour encourager les autres” type of sanction
subject2load is offline  
Reply With Quote
Old Feb 6, 18, 9:40 am
  #307  
 
Join Date: Nov 2015
Location: London
Programs: BA GGL, Hilton Diamond, Hertz PC, Avis PC, Uber 5.0 :D
Posts: 1,502
Originally Posted by subject2load View Post


And perhaps we need a Group 6 ......? Into which are summarily despatched any recalcitrants who have difficulty with numbers and/or complying with official announcements.


Think of it as a “pour encourager les autres” type of sanction
Sadly, these are the kind of people it is impossible d'encourager...
ThatT1Feeling likes this.
Fitch is offline  
Reply With Quote
Old Feb 6, 18, 9:49 am
  #308  
2019 FlyerTalk Awards
 
Join Date: May 2003
Location: ATH
Programs: OZ Diamond, BA Gold, SPG Gold, HH Gold
Posts: 3,835
Originally Posted by Jambon87 View Post
Again another full flight, announcements had been made offering pre boarding for passengers who wished to check their luggage. I was flying Club Europe and there were some disgruntled noises being made about not being able to board first from other Group 1 passengers.
I know it's completely a first world problem, but this irks me to no end. You're giving priority over your most loyal passengers (or those who have paid for a CE ticket) to people who likely are on HBO fares in order to get them to check their bags. It always seems to delay boarding and pushback
dcmike is offline  
Reply With Quote
Old Feb 6, 18, 10:41 am
  #309  
 
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond
Posts: 2,158
Originally Posted by dcmike View Post
I know it's completely a first world problem, but this irks me to no end. You're giving priority over your most loyal passengers (or those who have paid for a CE ticket) to people who likely are on HBO fares in order to get them to check their bags. It always seems to delay boarding and pushback
On the other hand, as they're being separated from their bags, the main reason for wanting to get on before them (overhead space) is removed from the equation. And if they're HBO and without status they're likely to be at the back so not getting in the way. So in practical terms it's not really a problem.
JayeJ likes this.
bisonrav is offline  
Reply With Quote
Old Feb 6, 18, 10:42 am
  #310  
 
Join Date: Nov 2006
Location: In theory near BHD or ABZ, but usually a hotel in another country
Programs: Seniors Bus Pass, Gold with BA, but no Moroccan Gold
Posts: 4,846
Originally Posted by dcmike View Post
I know it's completely a first world problem, but this irks me to no end. You're giving priority over your most loyal passengers (or those who have paid for a CE ticket) to people who likely are on HBO fares in order to get them to check their bags. It always seems to delay boarding and pushback
But the issue is the lack of overhead storage - particularly as the new fit NEO aircraft come on line with more seats but no more storage. If the interlopers are people boarding with no hand luggage they are not going to be a problem that requires the rest (with hand luggage) to be in a pecking order of Group 1, 2, 3 etc

Edit - beaten to it by a few seconds (bit like the hand luggage and locker space problem )
antichef is offline  
Reply With Quote
Old Feb 6, 18, 10:44 am
  #311  
 
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond
Posts: 2,158
SNAP!
bisonrav is offline  
Reply With Quote
Old Feb 6, 18, 11:27 am
  #312  
2019 FlyerTalk Awards
 
Join Date: May 2003
Location: ATH
Programs: OZ Diamond, BA Gold, SPG Gold, HH Gold
Posts: 3,835
Originally Posted by bisonrav View Post
SNAP!
LOL - fair enough
dcmike is offline  
Reply With Quote
Old Feb 6, 18, 1:01 pm
  #313  
 
Join Date: Mar 2008
Location: Around somewhere
Programs: Bronze, Some red card and some hotel cards.
Posts: 318
Originally Posted by corporate-wage-slave View Post
I think it's non status HBO (Basic) fares. It may be non status lower fare buckets (which in way would be fairer) but either way there could be perverse outcomes
My daughter was in group 5 the other day and she is a blue member and on a HBO fare.
SonTech is offline  
Reply With Quote
Old Feb 6, 18, 3:51 pm
  #314  
 
Join Date: Apr 2008
Location: London
Programs: Mucci, BA Gold, VS Gold, Accor Gold, Hilton Gold
Posts: 1,675
Heathrow, T5 on Sunday.
BA1468 to Inverness.

A very lightly loaded flight (30 pax?) and a reminder to pax to check their group number and listen for their group to be called.

All very dignified.



Heathrow Gate A2
PETER01 and megaloman like this.
Sealink is offline  
Reply With Quote
Old Feb 6, 18, 5:28 pm
  #315  
Ambassador, British Airways Executive Club
 
Join Date: Feb 2008
Location: UK
Programs: BA Gold, Mucci
Posts: 8,023
The group boarding starts today at MIA. (added to the Wiki)

The nice lady at the BA check in desk pro-actively offered this information without me asking anything. She was clear about how it worked however as I am travelling with a Bronze (same PNR) and they are group 3 the check in agent said he will have to go to his own line in GP 3 as he can't come on with me. I believe this is wrong given post #300 .

I'll report back in the morning how it went.

Despite me trying to give her back a yellow bag tag back for my only luggage on board, a rucksack, she insisted I have to have it on my bag as it's cabin baggage, even though I am in exit row which she failed to understand. To keep the peace I attached it and later removed it as I can't obviously put it under the seat in front of me!

As I'm relatively unfamiliar with MIA I also asked her for directions to the AA Flagship Lounge in Concourse D and she insisted I can't use that lounge and must use the Premium Lounge in E, but D and E are connected. I am now in the Flagship lounge at D30, 2nd visit here in the last few days and as I type is just a 3-4 minute walk from E security and accessible.

No queue at all in MIA at security (E), friendly TSA agents, and the fast track sign was there with Emerald, Sapphire and Ruby info, was closed as there was literally no one there although I suspect it may be open now given I was at MIA 3.5 hours before my flight back to Heathrow.
PETER01 is offline  
Reply With Quote

Thread Tools
Search this Thread