CW - no more orange juice on ground?
Jan 7, 18, 6:20 am
#1
Original Poster
Join Date: Jul 2014
Location: Channel Islands
Programs: BAEC Gold, Hilton Diamond, Marriott Plat Premier
Posts: 185
CW - no more orange juice on ground?
We recently flew a CW return trip and leaving from LHR and on the return from IAH we were only offered Water and Champagne and no orange juice on the ground. When I asked for some at LHR I was told I could have some when we had taken off and when I asked in IAH I was told due to the fact we “are in America” they couldn’t serve orange juice.
BA has always served orange juice as a pre-departure drink for as long as I can remember!
Has orange juice been Cruzified / enhanced away as a pre-departure drink, or, were the crew incorrect? It is a MF route.
BA has always served orange juice as a pre-departure drink for as long as I can remember!
Has orange juice been Cruzified / enhanced away as a pre-departure drink, or, were the crew incorrect? It is a MF route.
Jan 7, 18, 6:45 am
#2
Suspended
Join Date: Jun 2017
Programs: BAEC
Posts: 325
Originally Posted by mmogdan
Has orange juice been Cruzified / enhanced away as a pre-departure drink, or, were the crew incorrect? It is a MF route.
It has been removed from the 'standard offering' to give the crew more time to welcome customers in the cabin rather than pouring juices in the galley (and to prevent wastage as it was the least popular of the three and often didn't get used once prepared), but it is still loaded and crew are encouraged to get it if requested.
Jan 7, 18, 7:36 am
#5
Original Poster
Join Date: Jul 2014
Location: Channel Islands
Programs: BAEC Gold, Hilton Diamond, Marriott Plat Premier
Posts: 185
Originally Posted by LordBuckethead
Oddly, both.
It has been removed from the 'standard offering' to give the crew more time to welcome customers in the cabin rather than pouring juices in the galley (and to prevent wastage as it was the least popular of the three and often didn't get used once prepared), but it is still loaded and crew are encouraged to get it if requested.
It has been removed from the 'standard offering' to give the crew more time to welcome customers in the cabin rather than pouring juices in the galley (and to prevent wastage as it was the least popular of the three and often didn't get used once prepared), but it is still loaded and crew are encouraged to get it if requested.
Jan 7, 18, 7:37 am
#6
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 5,140
Originally Posted by LordBuckethead
................
It has been removed from the 'standard offering' to give the crew more time to welcome customers in the cabin rather than pouring juices in the galley ..................
Jan 7, 18, 7:44 am
#8
Original Poster
Join Date: Jul 2014
Location: Channel Islands
Programs: BAEC Gold, Hilton Diamond, Marriott Plat Premier
Posts: 185
Originally Posted by Can I help you
If you would like orange juice please ask, I personally think this cutback is ridiculous.
Jan 7, 18, 7:48 am
#10
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 40,942
Originally Posted by Can I help you
You should not have been refused, we are told to be flexible with adhoc requests.
Jan 7, 18, 7:51 am
#11
Join Date: Mar 2003
Location: New York, NY
Programs: AA CK, A3 Gold, spg100
Posts: 3,734
Why do pre-departure beverages at all? Ridiculous.
Last week my travel agent tried to book me on BA. Told her to avoid BA this year as much as possible. This just reinforces my decision.
Last week my travel agent tried to book me on BA. Told her to avoid BA this year as much as possible. This just reinforces my decision.
Jan 7, 18, 9:18 am
#13
FlyerTalk Evangelist
Join Date: Aug 2006
Location: Argentina
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Originally Posted by mmogdan
I would say the crew spent more time chatting in the galley and taking selfies.
Jan 7, 18, 9:49 am
#14
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 5,140
Originally Posted by HIDDY
At least they were happy. The impression you get from here nowadays is BA cabin crew are overworked, underpaid and thoroughly miserable at their work. Never really liked BA orange juice hence why I always chose Champagne.
Meanwhile, I’m sure the fact that the crew were enjoying themselves taking selfies was of great comfort to the OP, whose request for something as simple as an orange juice (in a premium cabin) was refused on both legs of his trip.
Jan 7, 18, 9:59 am
#15
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Carbon Conscious Travel
Join Date: Jan 2003
Location: London, UK
Posts: 19,416
Originally Posted by Can I help you
If you would like orange juice please ask, I personally think this cutback is ridiculous.
