Award ticket SYD-HNL error

Old Jan 2, 2018, 7:22 am
  #1  
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Join Date: Jun 2006
Programs: SQ PPS - M&M SEN - QR Platinum - ITA Executive - IC Diamond Ambassador
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Award ticket SYD-HNL error

I checked a few times the past weeks and always get an error while trying to make an one-way award booking for a SYD to HNL flight.

Strange thing is that the reverse (HNL-SYD) can be booked without any problem...

Anyone else experienced this problem in the past? I assume it can only be booked through telephone?
janvdr is offline  
Old Jan 2, 2018, 8:21 am
  #2  
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Join Date: Nov 2010
Location: TPA/ABZ
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Posts: 13,210
I just had a go for a random date in 2018. It comes up with QF003 and availability but then returns the error:
  • Sorry, there’s a problem with booking this journey online. You can try selecting other flights or contact us so an agent can help you book the flights you have selected
It sounds like an IT problem but I suggest you call and book over the telephone if there's availability at the moment for the date(s) you want.
golfmad is offline  

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