BA207 20th Dec - not sure they cleaned it
#1
Original Poster
Join Date: Jan 2011
Location: UK
Programs: BA Exec Club Bronze, Hilton Diamond, Virgin Flying Club Red
Posts: 1,257
BA207 20th Dec - not sure they cleaned it
Flew upper deck CW on the BA207 (LHR -> MIA).
Flight was approx. 45m / 1 hour late leaving as the aircraft (G-CIVD) was late arriving on stand from the LHR maintenance area and the cleaners were still on board.
However what they were actually doing whilst on board is anybody's guess as seen by the below photos taken upon arrival at my seat.
Think I will email BA to complain but I am not sure what good it will do as I don't think they really care.
Flight was approx. 45m / 1 hour late leaving as the aircraft (G-CIVD) was late arriving on stand from the LHR maintenance area and the cleaners were still on board.
However what they were actually doing whilst on board is anybody's guess as seen by the below photos taken upon arrival at my seat.
Think I will email BA to complain but I am not sure what good it will do as I don't think they really care.
Last edited by clarkeysntfc; Jan 2, 2018 at 3:11 am
#2
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,991
Compared with the state of the toilets in the Manchester lounge yesterday, that is positively spotless. The dirt, grime and stains in the men's toilets are not the result of a few days or even weeks without cleaning - they indicate many months without a proper clean.
#3
Original Poster
Join Date: Jan 2011
Location: UK
Programs: BA Exec Club Bronze, Hilton Diamond, Virgin Flying Club Red
Posts: 1,257
According to basource the aircraft had not flown for 3 days prior to the flight. It was in maintenance at Heathrow so clearly BA don't use maintenance breaks as an opportunity to service the aircraft cabins...
#4
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
Posts: 2,432
I don't think any of the stains in those photos looked anywhere near 'fresh', I suspect they have been there for some time. For the sake of efficiency, we should maybe only have a "my BA flight had been properly cleaned" thread - although admittedly that wouldn't have very many posts in it
#7
Join Date: May 2013
Posts: 6,349
Seriously.....you would expect BA to allow cleaners within the maintenance area?
#8
Original Poster
Join Date: Jan 2011
Location: UK
Programs: BA Exec Club Bronze, Hilton Diamond, Virgin Flying Club Red
Posts: 1,257
#9
Join Date: May 2013
Posts: 6,349
#11
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,476
I imagine because maintenance areas need to be tightly controlled for both safety and security reasons - and the cost of putting a trained, cleared subset of cleaners into maintenance bays just doesn’t make any sense when the work can be done in a dedicated area and another plane put into the maintenance hanger - which is called Dynamic Resource Allocation.
#12
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
That type of dirt looks as if it would need a deep clean rather than just a normal in between flight one. Did you send in a complaint regarding your last flight on a dirty aircraft which wasn't that long ago?
#13
Original Poster
Join Date: Jan 2011
Location: UK
Programs: BA Exec Club Bronze, Hilton Diamond, Virgin Flying Club Red
Posts: 1,257
The flight left approx 1 hour late. When "go to gate" came up on the screen, we left the CX lounge, by the time we reached the gate (10 mins walk at least) they announced that boarding was at delay because the cleaners were still on board.
#14
Join Date: May 2013
Posts: 6,349
Not saying it's right but there are no margins for manouevre at BA these days.
#15
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
You have answered the question yourself then. The aircraft was late out of maintenance, late to the gate, late to depart and no doubt the cleaners were expected to do a deep clean in 5 minutes, motivated by their love of BA and the minimum wage.
Not saying it's right but there are no margins for manouevre at BA these days.
Not saying it's right but there are no margins for manouevre at BA these days.
I imagine because maintenance areas need to be tightly controlled for both safety and security reasons - and the cost of putting a trained, cleared subset of cleaners into maintenance bays just doesn’t make any sense when the work can be done in a dedicated area and another plane put into the maintenance hanger - which is called Dynamic Resource Allocation.
Could they not pay the engineers maintaining the plane a bit more to do some cleaning as well?