CCR Today
#62
Join Date: May 2015
Location: Surrey UK
Programs: BA GGL/CCR, Avis Presidents Club, Majestic Platinum*
Posts: 136
Another early Monday visit to CCR - First Wing rammed at 05.45 with queue back to secondary boarding pass check. Flounce busy and CCR busiest I’ve seen this year on a Monday but seated and fed in an efficient and friendly way - been noticeably warmer service since start of new year but I didn’t travel lots in December so may have started earlier.
#64
Join Date: Feb 2010
Location: London
Programs: BA GGL (for now) and Lifetime Gold, Marriott fan thanks to Bonvoy Moments
Posts: 5,115
Just reviving thread to rant about the incredibly loud snoring in the CCR - guy asleep (lying full length) on couch beside the dining area. I know it’s early, but c’mon - isn’t that why BA has the cabanas?
#65
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
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Posts: 30,520
agreed though sadly it’s often hard/impossible to book a cabana in the early morning on busy days.
#66
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
If it's any consolation, if he's that asleep possible he misses his flight...
#67
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
@ lorcancoyle - oh how I am with you on this one.
He should be awoken and told it’s simply not acceptable in the CCR. But told by BA personnel - not by other pax.
Just what have BA got to lose by imposing some sort of basic, minimum standards in a case like this ?? They might damage the feelings of just one (selfish) individual, but I venture to say they would win the goodwill, support, and appreciation of many others.
Imagine somebody behaving like this just outside the afternoon tea room at Claridge’s.
He should be awoken and told it’s simply not acceptable in the CCR. But told by BA personnel - not by other pax.
Just what have BA got to lose by imposing some sort of basic, minimum standards in a case like this ?? They might damage the feelings of just one (selfish) individual, but I venture to say they would win the goodwill, support, and appreciation of many others.
Imagine somebody behaving like this just outside the afternoon tea room at Claridge’s.
#68
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,222
Perhaps Hiddy has sneaked in and is waiting for the GLA flight?
#69
Join Date: Feb 2010
Location: London
Programs: BA GGL (for now) and Lifetime Gold, Marriott fan thanks to Bonvoy Moments
Posts: 5,115
#70
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,894
Managed all of 5 mins in the CCR this morning due to it taking more than an hour to get across from T3. Two buses, long long queues, no fast track at N security and all in paid F. What a wonderful service
#71
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,795
In the mornings generally, and particularly during school holiday peaks, you're best off going via the UK border e-gates, out to landside and then the First Wing.
#72
Join Date: Mar 2007
Programs: BA GGL/CCR
Posts: 384
phew! Glad it wasn’t just me. He was winding me up, but I’m aware I’m less tolerant of slipping standards than many! However, treating the CCR as a youth hostel and racking out on the sofas surrounded by a mess of your personal possessions is disrespectful to fellow passengers in my mind - particularly when cabanas are available. Fortunately I was just passing through; and it would have been unfair to expect the staff to wake up and move him ......
#73
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
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Posts: 30,520
Transfers from T5 to T3 are even worse as any attempt to exit to reenter is punishing and as HAL employees have a very bad tendency to send non priority passengers to flood the priority queue if the former looks busy so that the latter frequently becomes wholly ineffective.
So personally, I fully agree with ThatT1Feeling and think that it is high time BA started to invest some thought in the experience of transfer passengers (again, except from domestic which is generally well taken care of in my view)
#74
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,908
Hi,
The transfer process from T3 to T5 can be poor. we arrived from HKG with CX at about 0625 at the end of april and there was a massive queue ( 4-5 full length lines at the flight connections point to wait for buses to T5). To be fair to HAL more buses came shortly after the bus left so it was about a 15-20min wait.
at T5 border control for domestic flights ( even the e gates ) looked long so my mother and I went landside at T5 then through the first wing.
Regards
TBS
The transfer process from T3 to T5 can be poor. we arrived from HKG with CX at about 0625 at the end of april and there was a massive queue ( 4-5 full length lines at the flight connections point to wait for buses to T5). To be fair to HAL more buses came shortly after the bus left so it was about a 15-20min wait.
at T5 border control for domestic flights ( even the e gates ) looked long so my mother and I went landside at T5 then through the first wing.
Regards
TBS
Last edited by The _Banking_Scot; Jun 2, 2018 at 3:55 am
#75
Join Date: Jun 2016
Location: Oslo
Programs: BAEC
Posts: 204