luckyjim

Airside Iberia staff wrote out boarding passes by hand to get us through passport control and collect printed boarding passes at the gate. Almost everything went against us time-wise - TFS flight was 20 minute late, 30 minute wait to be seen at Iberia desk, longer than expected dash to the T4 satellite terminal etc. but we made it with seconds to spare. I think we would have missed the flight if I had taken BAs original advice to return to the main terminal (land side) and collect the passes there. Thank you for creating this thread and to all those who have shared their experiences.

Stewie Mac

woglet86

Hi,

I have a booking LHR-LAX tomorrow, Avios redemption with a GUF applied. I can check in and get boarding pass. My companion can check in but not get a boarding pass. ESTA is all in order, although I assume that would prevent check-in anyway?

Looking at the guidance upthread, it seems to me this is probably SSSS. Does that seem most likely, or anything more problematic I've missed?

Many thanks

corporate-wage-slave

Yes. As I was reading your description I was thinking "this is SSSS". It is specifically failure to extract a boarding pass that is the clue, you can get "checked in" status, which is important in terms of Ready to Fly timings at T5. Nothing much to worry about, in some ways it is the most pleasant aspect of the security protocols.

Geordie405

I would agree with this. I had exactly the same situation on Saturday when flying home to Las Vegas. I was able to check in successfully for both the NCL - LHR sector and LHR - LAS but could not print or otherwise obtain my BP. When looking at ba.com it specifically said that boarding pass printing was unavailable. When I was issued my BP at NCL it had SSSS on it.

woglet86

To follow up, as expected it was SSSS and nothing too painful.

1010101

Anyone else experienced problems today? I'm stuck in a continuous loop between stage 1 and 2 of OLCI. Its asking me to input advance passenger details, then on the page listing them shows them all as already complete, before the next click to continue OLCI sends me back to the very beginning.

corporate-wage-slave

I think the usual advice here is after getting the API is OK message, switch over to the App (or to the desktop version if you started on the App) and check-in at this point. The other thing you could try is log out and then when still logged out try OLCI with just PNR and surname. It's not OLCI that's gone wrong here, it's the API loop which is a well known feature.

travellingowl

corporate-wage-slave

Yes, I strongly suspect that too, had you arrived later then I suspect he would not have been flying on the same aircraft as the rest of your group. In a way that's no secret and that features in some of the IDB threads: offloads overwhelmingly come from those without seats, and those with status, even Bronze, will typrically have specific seats reserved (unless booked during that 2 day period you mentioned.....) and pre-paying for a seat goes a long way too. The only thing to add, though, is that for example if another family group couldn't travel (e.g, a kid goes sick) and thus rebooks during OLCI, then all of a sudden seats become available. And no-shows come from all sorts of other factors, so seats can and do become available 1 hour from departure. However TPA is a family annual holiday resort more than most, so plans typically don't change.

Incidentally if he had an onward connection, particularly if it involved another airline such as Loganair or Aer Lingus, then that would have saved him, they are loathed to IDB people with on carriage bookings due to the ticketing complexities at the TPA end.

travellingowl

Beergander

Hi, I just tried to check in for BA33 tomorrow (01/03/19) LHR - KUL and I'm getting the message 'Sorry, we can’t check you in for this flight. Please go to the airport check-in desk'. This is a redemption flight originally booked in J but later upgraded to F.

I tried calling BA contact centre and was advised it wasn't an issue and to proceed normally to airport. This is part of a special holiday for wife and I and I'd like some reassurance that it's going to be ok? I tried the Amadeus link but it failed to retrieve a booking.

Help!!!

Thanks

corporate-wage-slave

Apologies for asking a silly question, but have you got a ticket number? I'm assuming the Contact Centre checked that first, but it's not clear from your post. And my other silly question is whether your passport on the API section has 6 months spare?

Otherwise it looks ok to me, there is one empty seat in First, and I presume you had seats allocated on the booking? In the absence of these questions (and anything else odd such as connecting flights, non UK passports and so on) then I suspect it may be due to the Pakistan problem having knock on effects on your flight's preparations.

Beergander

CWS, thanks for prompt response. My bookings shows no ticket number but the agent was able to read one out to me. My passport has several year left and yes we were allocated seats at time of booking.

corporate-wage-slave

That raises my eyebrows - I presume you are looking at the App and there is just a blank line under "Aircraft Type"? If so I would just ring again tomorrow morning as ask "do I need my tickets revalidated or reissued?"