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Flight left without me at DUS - and thank you to the BAEC Helpline!

Flight left without me at DUS - and thank you to the BAEC Helpline!

Old Dec 19, 17, 1:56 am
  #31  
 
Join Date: Jul 2006
Location: London, England
Programs: OW Emerald (BA), UA*G, Marriott Plat, IC RA, Various others
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I would guess the LCY was operated from a remote parking space, so they boarded early and departed early. I have had this on my past couple of ex-DUS-LCY departures. That said, not right if then to inconvenience you for their operational efficiency, so I would pursue IDB.

BA cancelled a NCE-LCY flight (not enough pax) and rerouted people onto LHR. They paid cab fare home but no other comp despite getting home 3.5 hrs later than I would if I had landed LCY.
AndyFlyer is offline  
Old Dec 19, 17, 2:03 am
  #32  
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Join Date: Feb 2014
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Originally Posted by AndyFlyer View Post
I would guess the LCY was operated from a remote parking space, so they boarded early and departed early. I have had this on my past couple of ex-DUS-LCY departures. That said, not right if then to inconvenience you for their operational efficiency, so I would pursue IDB.

BA cancelled a NCE-LCY flight (not enough pax) and rerouted people onto LHR. They paid cab fare home but no other comp despite getting home 3.5 hrs later than I would if I had landed LCY.
If the cancellation was less then 14 days in advance, claim compensation.
nufnuf77 is offline  
Old Dec 19, 17, 2:14 am
  #33  
 
Join Date: Oct 2003
Location: London
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Originally Posted by dycc View Post
Thanks, I hadn't even thought of it from that perspective. However, I'm assuming that it makes no difference as I was re-booked and landed in London less than 2 hours after my original scheduled flight? Or, does LHR vs LCY make any difference?
You're due compensation regardless, but it's the full €250 as the LCY vs LHR does indeed make the difference.

There's a significant risk on time performance is going to be hit by the removal of gate close time on the boarding passes - telling passengers that boarding starts long before they've even made it to security means they are going to assume they can rock up 5 or 10 minutes before the flight leaves and still make it.
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