£300 voucher for delay
Dec 12, 2017, 3:49 pm
#31
Join Date: Sep 2011
Location: England
Programs: Mucci des Epices Exotiques, BAEC Gold,EK Gold,SPG,Marriott,Club Carlson
Posts: 918
Dec 12, 2017, 6:22 pm
#33
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
I'm glad to hear that BA are proactively offering a goodwill gesture to many of the passengers who suffered through this ordeal the past few days. Yes, it's a voucher rather than cash, and not a huge sum, but that's in the spirit of trying to make it up to passengers on a future flight, it's more than their legal obligation, and it is certainly useful to anyone who needs to fly on a regular basis.
Dec 12, 2017, 6:55 pm
#35
Join Date: Apr 2012
Location: M4, T5, DME, DXB, CAI, SDF among many others
Programs: BAEC GfL/GGL/CCR, BA Amex, Quidco, IHG Spire, Hotels.com Reinstated Gold)
Posts: 272
Very interesting. My son (SCH) and his mate are STILL stuck in NCE after their Sun afternoon flight was cancelled. Due back at 2pm today. Given they have both lost 3 days pay shall be looking out for this email
Dec 12, 2017, 11:49 pm
#36
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,013
aks120
Dec 13, 2017, 12:26 am
#38
Join Date: Feb 2013
Location: Lincoln UK/BKK
Programs: BAEC Gold, HH Gold
Posts: 423
Your flight is a combination of two one-way fares, each subject to its own rules and restrictions. If one of your flights is changed or cancelled, it will not automatically alter the other flight. Changes to the other flight may incur a charge.
I completely missed this previously. Will be calling them too.
Back on topic, I hope more people get some of this proactive compensation.
Dec 13, 2017, 1:06 am
#39
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
Why bring a negative edge to an otherwise positive thread? 
Dec 13, 2017, 1:57 am
#41
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,426
Still nothing for me, but just spoke to BA, filing my claim to GGL line for the hotel etc.. and asked about these, the lovely agent said they are aware these are being sent but she wasn't sure what the eligibility criteria are, but asked me to include my query together with the receipts I emailed them. We shall see...
Dec 13, 2017, 1:58 am
#42
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,394
This £100 is presumably (?) in the form of a voucher to be applied against the cost of a future BA flight, rather than cash.
If so, do we know if there are any special T&C’s / restrictions relating to its use ?
If so, do we know if there are any special T&C’s / restrictions relating to its use ?
Dec 13, 2017, 2:03 am
#43
Original Poster
Join Date: Nov 2016
Location: Rio de Janeiro
Programs: BA Oneworld
Posts: 582
It's fine, he was referring to my own comment in another thread. I was worried about being obliged to check-in at the original time of departure (which I did) when BA knew full well that we could not leave before the delayed inbound flight from London had arrived and turned around.
Dec 13, 2017, 2:16 am
#44
Join Date: Nov 2013
Location: UK
Programs: BAEC Gold
Posts: 53
As we weren’t able to deliver the service we wanted to, we would like to offer you a gesture of goodwill and offer you a voucher for £100 off a future flight.
You will be receiving this voucher by email within the next 7-10 working days.
You will be receiving this voucher by email within the next 7-10 working days.
