Dec 11, 2017, 3:39 am
Last edit by: corporate-wage-slave
BA current newsflash here / London Cancellation list for Tuesday here
Rebooking policy for operating flights on Monday and Tuesday here / EC261 main thread here
ba.com/helpme one stop shop on BA.com giving lots of advice and pointers to where to claim expenses.
For EC261, delay/cancellation compensation is not payable for this event but BA is still liable for the Regulation's “Right to care” provisions. Refreshments can be claimed after 2 hours of delay departing (3 hours for flights longer than LHR-Rome, 4 hours for longhaul), Ł200 guideline for hotels - OK to book your own and charge back. Ł50 guideline for taxis. Meals, drinks and communication costs are also covered. Keep / photo receipts. If on a Buy on Board aircraft, use Avios to buy items - it will be faster to refund. For missing baggage, it's OK to claim essential items, such as clothing, toiletries. Keep / photo the receipts.
Rebooking policy for operating flights on Monday and Tuesday here / EC261 main thread here
ba.com/helpme one stop shop on BA.com giving lots of advice and pointers to where to claim expenses.
For EC261, delay/cancellation compensation is not payable for this event but BA is still liable for the Regulation's “Right to care” provisions. Refreshments can be claimed after 2 hours of delay departing (3 hours for flights longer than LHR-Rome, 4 hours for longhaul), Ł200 guideline for hotels - OK to book your own and charge back. Ł50 guideline for taxis. Meals, drinks and communication costs are also covered. Keep / photo receipts. If on a Buy on Board aircraft, use Avios to buy items - it will be faster to refund. For missing baggage, it's OK to claim essential items, such as clothing, toiletries. Keep / photo the receipts.
Bad weather disruption - UK/AMS/NW Europe - 10 & 11 December 2017
Dec 10, 2017, 1:47 pm
#241
Join Date: Oct 2010
Location: Switzerland / Estonia
Programs: AY+ Platinum, BAEC Silver, airbaltic VIP, HH Diamond, Radisson VIP, IHG Diamond Elite
Posts: 6,525
Cancellations for flights to Switzerland, Monday, 11th December:
BA754 LHR-BSL 1150
BA756 LHR-BSL 1910
BA724 LHR-GVA 0700
BA730 LHR-GVA 1145
BA738 LHR-GVA 1910
BA712 LHR-ZRH 0905
BA720 LHR-ZRH 1915
BA754 LHR-BSL 1150
BA756 LHR-BSL 1910
BA724 LHR-GVA 0700
BA730 LHR-GVA 1145
BA738 LHR-GVA 1910
BA712 LHR-ZRH 0905
BA720 LHR-ZRH 1915
Dec 10, 2017, 1:49 pm
#242
Join Date: Dec 2017
Posts: 2
Welcome to Flyertalk tiesto, and welcome to the BA forum. I hope you're not the real Tiësto, since 07:40 would be rather early for him! He was definitely a GCH at one point, and probably GGL or above. I would assume tomorrow's flight is going to be tricky so indeed a wry detachment from the probable hassles may make it a slightly easier experience. Welcome on board, and good luck tomorrow.....
Dec 10, 2017, 1:50 pm
#243
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,913
Am flying to Basel tomorrow morning from Heathrow, they've already cancelled two of the four flights tomorrow but the 7.40am is still showing on time at the moment so fingers crossed. First time flying at a time when everything has gone to pot so I'm looking forward to it 
You have an interesting name, if you are the real Tiesto, hello again - I was your seat mate in 1A leaving Vegas back in August, it was a pleasure to meet you if you are that Tiesto.
Werlcome and safe travels.
Dec 10, 2017, 1:52 pm
#244
Join Date: Nov 2010
Location: Singapore
Programs: BA Gold. KrisFlyer Gold
Posts: 732
Stranger things have been known, but I suspect they may play around with flight timings to keep you on BA. But if not, BA at SIN have been known to rebook on Qantas (in the old days) and Singapore, as well as Cathay. I suspect it will be in CW or Business however.
Others have mentioned this, but sincere thanks again for your calm, collected and hugely helpful guidance to everyone on the board today, CWS. If I was running BA, I'd be doing my utmost to recruit you.
Dec 10, 2017, 1:57 pm
#247
Join Date: Oct 2016
Location: UK
Programs: Exec Club Silver
Posts: 58
So I've got two friends who had Avios redemptions on the BA 946 to DUS at 19:40 tonight. Flight cancelled a couple of hours before departure, and they've booked themselves the NH hotel in Earls Court. But they haven't got through after a two hour to CS and the BA app won't let them pick an alternative flight. Is that because its an avios booking?
Has anyone got any insight into loads on the DUS flights for tomorrow? They're both supposed to be back at work in the morning...
Cheers,
Alex B
Has anyone got any insight into loads on the DUS flights for tomorrow? They're both supposed to be back at work in the morning...
Cheers,
Alex B
Dec 10, 2017, 1:57 pm
#248
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,881
Yes. Go to the transit, stay on at T5C, when you get back to T5A you will now be in the arrivals stream and you just go up the lift/escalator where you will be at immigration.
Dec 10, 2017, 1:59 pm
#249
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,899
Dec 10, 2017, 1:59 pm
#251
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
I checked flightradar24 and it seems that other airlines less affected. BA must be the worst affected as they use so many stands at LHR and delay effects are multiplied across the fleet, normal for a hub operation.
Just spoke to a friend who was meant to fly to ATH on the 11:55 today that got cancelled. He waited for 9 hours before giving up on BA as they could not fly him to ATH until Wednesday so he booked himself on A3 tomorrow. He is spending the night in a hotel tonight, will he be able to file a claim to BA to pay for the hotel? Or is he no longer protected now that he is flying with A3 tomorrow.
Dec 10, 2017, 1:59 pm
#252
Join Date: Feb 2013
Location: Lincoln UK/BKK
Programs: BAEC Gold, HH Gold
Posts: 423
Well what an awful day. BA429 from AMS sat on the tarmac at LHR for 2 hours. When we got a stand, had to wait another 30mins for someone to operate the walkway. Then they opened the door and wouldn’t let us off for 10 mins.
chaos in the flight connections rebooking bit. As it was 5pm I wasn’t allowed through for the rescheduled 5:25pm. Took advice exited the border went up to departures to zone e. More chaos. They closed the rebooking section.
found a Thai economy ticket for a reasonable price. As it’s at least 3hrs to UK home and BKK home 20mins from Suvarnabhumi so now I’m waiting at T2!
I would have had had to have called to sort out anything with BA and that would have been tomorrow.
hope others fared better.
chaos in the flight connections rebooking bit. As it was 5pm I wasn’t allowed through for the rescheduled 5:25pm. Took advice exited the border went up to departures to zone e. More chaos. They closed the rebooking section.
found a Thai economy ticket for a reasonable price. As it’s at least 3hrs to UK home and BKK home 20mins from Suvarnabhumi so now I’m waiting at T2!
I would have had had to have called to sort out anything with BA and that would have been tomorrow.
hope others fared better.
Dec 10, 2017, 2:00 pm
#253
Join Date: Jan 2017
Programs: HH - Gold, BA - Blue
Posts: 188
Dec 10, 2017, 2:00 pm
#254
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367