Holiday lounge access changes
Mar 30, 2018, 2:00 am
#123
Join Date: Apr 2015
Programs: Some
Posts: 5,233
And here what it was looking like this morning at Frist Wing
https://twitter.com/FLYSpeedbird1/st...591085057?s=20
https://twitter.com/FLYSpeedbird1/st...591085057?s=20
There was no one there Wednesday morning! Crazy how much difference a day or two makes. Glad I made my escape early - much more peaceful here by the pool in BKK
.
Mar 30, 2018, 2:12 am
#124
Join Date: Jun 2013
Programs: BAEC Gold/ All the AMEX Plat things
Posts: 195
So having not the got the email (or reading Flyertalk), you wouldn't have known about it if you hadn't checked in at a desk at the airport.
If I heard or read about it subsequently, having sat with the masses in T5 with my wife and 3 children because I was flying HBO, know the lounge rules and don't expect anything beyond them so don't embarrass the lounge staff or myself by asking, I'd be pretty annoyed.
I really don't understand how BA marketing works. I get loads of 'junk' emails from BA but they don't seem to be able to send me the occasional useful one?
If I heard or read about it subsequently, having sat with the masses in T5 with my wife and 3 children because I was flying HBO, know the lounge rules and don't expect anything beyond them so don't embarrass the lounge staff or myself by asking, I'd be pretty annoyed.
I really don't understand how BA marketing works. I get loads of 'junk' emails from BA but they don't seem to be able to send me the occasional useful one?
Mar 30, 2018, 2:17 am
#125
Join Date: Dec 2009
Location: southampton
Programs: BAEC GGL, Virgin Silver, Marriott Platinum, HH diamond, IHG Platinum
Posts: 257
I only got my email yesterday but as I am travelling towards the end of the period perhaps they are sending them in date order or does that assume a level of thought beyond them? The ground staff are meant to proactively manage capacity in the lounges so that they balance out the demand between them as per the guidelines. So Golds could get to take guests to GF if that is quiet enough or they may have to go to GC. They should have a message at check in if they are entitled to the guests. As has been said you can’t take the guests through First Wing security so I think allowing them to check in at First check in is pointless as it is just causing a big queue by the look of it!
Mar 30, 2018, 2:23 am
#126
Join Date: Jun 2013
Programs: BAEC Gold/ All the AMEX Plat things
Posts: 195
Mar 30, 2018, 2:28 am
#127
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
I received the email yesterday and we are flying this afternoon. Using the Pod parking so I'll take some photos of the other queues for comparison, unless someone else gets there first.
Mar 30, 2018, 3:02 am
#128
Join Date: Nov 2004
Programs: BA GGL, LH FTL
Posts: 3,577
Just at LHR. The picture of First Check in above in the thread mirrors what it was like 10 minutes ago. The check in queues for Club and Y Are significantly longer than usual (tensa barriers used to the max, queue to get into the tensa area).
GF is a lot busier than usual, but there are still seats available.
GF is a lot busier than usual, but there are still seats available.
Mar 30, 2018, 4:39 am
#133
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,736
I came through the First Wing to CCR at about 0540 today and it was all empty. The passenger numbers today are high - though yesterday was higher - but I suspect like Saturdays it is mainly for the morning. Should be quiet this afternoon.
Mar 30, 2018, 4:44 am
#134
Suspended
Join Date: Jul 2013
Location: UK
Programs: BAEC GGL, HH DIAMOND, AVIS Presidents Club, Karahi Express
Posts: 1,229
When queue gets long maybe create 3 queues
1. Travelling First
2. Checked in online and hand baggage only - turn right
3. Bags to checkin - turn left
1. Travelling First
2. Checked in online and hand baggage only - turn right
3. Bags to checkin - turn left