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If BA offer to reroute you via a non OW carrier, do you still get TPs?

If BA offer to reroute you via a non OW carrier, do you still get TPs?

Old Dec 3, 2017, 3:02 am
  #1  
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Join Date: Nov 2011
Location: Netherlands
Programs: BA Gold; Flying Blue Platinum, Hilton Diamond
Posts: 481
If BA offer to reroute you via a non OW carrier, do you still get TPs?

I was due to fly AMS-LHR-ORD but the AMS-LHR went tech and I was offered a UA flight direct. I asked the ticketing agent whether I'd still get the TPs and Avios for the whole of my outbound journey, but they were uncertain.

I thought the collective here would know, so please can you confirm. Thanks
silonic is offline  
Old Dec 3, 2017, 3:06 am
  #2  
 
Join Date: Jul 2006
Location: London
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Yes, you can apply for an original routing credit after you have flown. You can do this using the webform linked from this page on BA.COM. Scroll down to the "Missing Avios" section.
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Old Dec 3, 2017, 3:09 am
  #3  
Ambassador, British Airways; FlyerTalk Posting Legend
 
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Yes you do still get BA credit and you could also double dip and credit the UA flight to a star alliance program.

More details of ORC in the guide here https://www.flyertalk.com/forum/brit...r-s-guide.html
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Old Dec 3, 2017, 3:34 am
  #4  
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Join Date: Nov 2011
Location: Netherlands
Programs: BA Gold; Flying Blue Platinum, Hilton Diamond
Posts: 481
Thanks for the replies. At least I know for next time. Unfortunately they then told me my original AMS-LHR was only going to be 2.5 hours delayed meaning I'd make my connection, 4 hours later and plane still not fixed so now put on a later LHR-ORD flight, so hopefully I get to LHR on time for that flight. I'll be more insistent next time!
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Old Dec 3, 2017, 3:38 am
  #5  
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Well, at least you can for consolation TOTM: The 2017 BA compensation thread: Your guide to Regulation EC261/2004.
Globaliser is offline  
Old Dec 3, 2017, 3:43 am
  #6  
Original Poster
 
Join Date: Nov 2011
Location: Netherlands
Programs: BA Gold; Flying Blue Platinum, Hilton Diamond
Posts: 481
Originally Posted by Globaliser
Well, at least you can for consolation TOTM: The 2017 BA compensation thread: Your guide to Regulation EC261/2004.
^ Yes, that's certainly one consolation. I have posted in there as not sure who to claim from, but hopefully someone can help me there. Thanks again
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