If BA offer to reroute you via a non OW carrier, do you still get TPs?
#1
Original Poster
Join Date: Nov 2011
Location: Netherlands
Programs: BA Gold; Flying Blue Platinum, Hilton Diamond
Posts: 481
If BA offer to reroute you via a non OW carrier, do you still get TPs?
I was due to fly AMS-LHR-ORD but the AMS-LHR went tech and I was offered a UA flight direct. I asked the ticketing agent whether I'd still get the TPs and Avios for the whole of my outbound journey, but they were uncertain.
I thought the collective here would know, so please can you confirm. Thanks
I thought the collective here would know, so please can you confirm. Thanks
#2
Join Date: Jul 2006
Location: London
Programs: BAEC Gold
Posts: 692
Yes, you can apply for an original routing credit after you have flown. You can do this using the webform linked from this page on BA.COM. Scroll down to the "Missing Avios" section.
#3
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,707
Yes you do still get BA credit and you could also double dip and credit the UA flight to a star alliance program.
More details of ORC in the guide here https://www.flyertalk.com/forum/brit...r-s-guide.html
More details of ORC in the guide here https://www.flyertalk.com/forum/brit...r-s-guide.html
#4
Original Poster
Join Date: Nov 2011
Location: Netherlands
Programs: BA Gold; Flying Blue Platinum, Hilton Diamond
Posts: 481
Thanks for the replies. At least I know for next time. Unfortunately they then told me my original AMS-LHR was only going to be 2.5 hours delayed meaning I'd make my connection, 4 hours later and plane still not fixed so now put on a later LHR-ORD flight, so hopefully I get to LHR on time for that flight. I'll be more insistent next time!
#5
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,642
Well, at least you can for consolation TOTM: The 2017 BA compensation thread: Your guide to Regulation EC261/2004.
#6
Original Poster
Join Date: Nov 2011
Location: Netherlands
Programs: BA Gold; Flying Blue Platinum, Hilton Diamond
Posts: 481
Well, at least you can for consolation TOTM: The 2017 BA compensation thread: Your guide to Regulation EC261/2004.