Silver renewal card not arrived
Nov 30, 2017, 7:37 pm
#1
Original Poster
Join Date: Jul 2002
Location: YUL
Programs: Various airline, hotel and credit card programs
Posts: 1,903
Silver renewal card not arrived
I have been BA Silver for four years. My qualifying year ends on October 8, the card is valid till November 30.
So far, no replacement card has arrived. Are they still sending them out? In my profile I see that this was sent out.
So far, no replacement card has arrived. Are they still sending them out? In my profile I see that this was sent out.
Nov 30, 2017, 7:40 pm
#2
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,988
Same year end as yours and my Gold card finally arrived yesterday. Slower than usual this year.
Dec 1, 2017, 2:09 am
#5
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,726
When this has happened before, the root cause was production difficulties (breakdown of specialist equipment) at Lavenham Press in Suffolk, who have handled BAEC's membership fulfillment for many years. I've no idea if that is the cause here, but it looks quite similar to previous episodes.
Dec 1, 2017, 2:16 am
#6
Join Date: Sep 2012
Location: Balham - Gateway to The South
Programs: BA Bronze
Posts: 2,020
MrD and my year end was October 8th as well. I have had my card for a couple of weeks. Other half hasn’t had his yet - strange as we live at the same address but maybe they are done in alphabetical order (MrD has a surname that is further down the alphabet than mine).
I will fire up the laptop today and find out whether it says despatched.
I will fire up the laptop today and find out whether it says despatched.
Dec 2, 2017, 12:36 am
#11
Join Date: Oct 2015
Location: London
Programs: BAEC Gold, Hotels.com Gold
Posts: 576
For some reassurance have a look in the Executive Club menu on the website. There's an "Executive Club Items" page which should show when your card was ordered/fulfilled.
https://www.britishairways.com/trave...club/_gf/en_gb
https://www.britishairways.com/trave...club/_gf/en_gb
Dec 2, 2017, 5:07 am
#13
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
My Gold renewed at the end of my membership year back in the early summer. I think it was about the end of October before the card arrived.
Mind you, I still haven't opened the envelope. I'm not even sure where it is; it'll buried in a mound of paper somewhere at home.
Mind you, I still haven't opened the envelope. I'm not even sure where it is; it'll buried in a mound of paper somewhere at home.
Dec 2, 2017, 5:27 am
#15
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Occasionally, you might need one to get in to a partner lounge where there's been some IT stuff-up that means that your status doesn't show properly. Or you might be using the BA status for a benefit when the booking you're flying on has got a different FF number on. I have used my card during the last decade for the latter reason, but I think I can count the occasions on the fingers of one hand.