Silver renewal card not arrived
Feb 18, 2018, 12:55 pm
#91
Join Date: Aug 2016
Location: Somewhere between SFO and LAX...FYI aka FAT
Programs: BAEC - back to lowly blue. Marriott - Lifetime Platinum
Posts: 466
I've been asked for it when using an AA lounge. I'd just turned silver and it didn't show on my boarding pass. A call to AA couldn't fix it. They did accept the electronic card with the bar code showing but a physical card would have been easier.
Last edited by JayeJ; Feb 18, 2018 at 12:57 pm Reason: clarification
Feb 25, 2018, 4:44 pm
#92
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 705
I have qualified for Silver in early January or so and still didn't get my card (Never received the Bronze one either btw). Today I had to call to make an Avios booking so took the chance to also ask when they would send me my Welcome package and the lady said "Oh I think we don't send those for Silver members anymore". But she offered to transfer me to another department to get a pack ordered if I would like. I declined as I didn't wanna wait on the phone and had other stuff to do over getting a plastic card.
Feb 25, 2018, 10:15 pm
#94
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 705
Feb 26, 2018, 1:36 am
#95
Join Date: May 2012
Location: Ipswich
Posts: 7,543
I was usually asked for it at AA lounges but never had any issue just reciting the number. When you give them the card, all they do is enter your number in and see if the system says yes or no.
Last edited by windowontheAside; Feb 26, 2018 at 2:21 am
Feb 27, 2018, 4:56 pm
#98
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
I finally received my Bronze kit yesterday after qualifying in mid-October! However, I did receive a requested replacement Silver card early last month (qualified in mid-November) after not having received that kit too. Earlier this month the full Silver kit arrived. Still waiting for my Gold kit but just crossed the 1500 TP mark in mid-January so not expecting it until April.
Mar 2, 2018, 6:03 am
#101
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
Posts: 3,607
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Apr 29, 2018, 7:40 am
#102
Join Date: May 2016
Location: LHR
Programs: BA GGL/CCR
Posts: 63
Resurrecting this out of curiosity to see if anyone has received a GGL card in the last few months? Achieved GGL in Nov, just before my tier point renewal date. CCR card arrived within a couple of weeks and partner cards issued promptly on ordering. GGL card not arrived by Feb (status pending) so whilst on the phone to the GGL line I mentioned it and, they requested a replacement (11th Feb). Still no sign despite the status being "Fulfilled". I don't need it but, it would be nice to have it.
Jun 16, 2018, 2:50 am
#104
Join Date: Feb 2003
Location: Austria (Vbg)
Programs: LX SEN, BA Gfl/GGL, IC Dia, HH Dia, Hyatt LT GLOB
Posts: 1,585
Resurrecting this out of curiosity to see if anyone has received a GGL card in the last few months? Achieved GGL in Nov, just before my tier point renewal date. CCR card arrived within a couple of weeks and partner cards issued promptly on ordering. GGL card not arrived by Feb (status pending) so whilst on the phone to the GGL line I mentioned it and, they requested a replacement (11th Feb). Still no sign despite the status being "Fulfilled". I don't need it but, it would be nice to have it.
). Don’t know what´s going on but I would call it a major flaw as it obviously affects quite some customers. Something must be going wrong in their process but I can’t get my around why BA is not fixing this!? It’s so obvious that most ladies working the CCR lounge reception already know about it and just comment „Oh, another missing card“!?
Jun 16, 2018, 3:14 am
#105
Join Date: May 2016
Location: LHR
Programs: BA GGL/CCR
Posts: 63
Hang tight. Mid-may all three (original Nov / second request Feb / third request Apr) GGL cards turned up...with a new CCR card renewed for an additional 6months. So now I've got my nice to have GGL card and two fancy pretend credit cards for the mini twin fins when they're playing shops.