No more Quintessentially for first class passengers?
Nov 29, 2017, 7:29 am
#1
Original Poster
Join Date: Oct 2015
Location: London and Brussels
Programs: BAEC Gold
Posts: 170
No more Quintessentially for first class passengers?
Dear all,
I just called up the you first line to get the Quintessentially number, but they told me the service does not exist anymore for first class passengers.
This was a bit of a shock - does anyone know when the service was terminated, and if there is an alternative?
Thanks in advance,
I just called up the you first line to get the Quintessentially number, but they told me the service does not exist anymore for first class passengers.
This was a bit of a shock - does anyone know when the service was terminated, and if there is an alternative?
Thanks in advance,
Nov 29, 2017, 7:31 am
#2
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,800
It was mentioned in the now closed CCR refit thread.
Improvements to F / CCR
What service were you after? Most of their activities are now covered by BaxterStorey.
Improvements to F / CCR
What service were you after? Most of their activities are now covered by BaxterStorey.
Nov 29, 2017, 7:38 am
#3
Original Poster
Join Date: Oct 2015
Location: London and Brussels
Programs: BAEC Gold
Posts: 170
Thanks CWS,
The thing is - the first lady I called at youfirst gave me the Baxter Storey number, while the second lady specifically said there were no alternatives.
I was looking for some options at my destination in Dubai over Xmas - booking tour guides, NYE options, special trips and interesting restaurants and clubs - since it is high season, I wanted to book these things in advance before everything is fully booked.
Thanks again!
The thing is - the first lady I called at youfirst gave me the Baxter Storey number, while the second lady specifically said there were no alternatives.
I was looking for some options at my destination in Dubai over Xmas - booking tour guides, NYE options, special trips and interesting restaurants and clubs - since it is high season, I wanted to book these things in advance before everything is fully booked.
Thanks again!
Nov 29, 2017, 7:40 am
#4
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,658
Nov 29, 2017, 7:51 am
#6
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,800
That remains with YouFirst, the number should be on your booking / MMB. They will liaise with BS on your behalf.
Nov 29, 2017, 9:27 am
#7
Join Date: Aug 2014
Posts: 995
As Baxter Storey seem incapable of providing consistently hot breakfasts in the CCR, the mind boggles as to how they could take on some of the activities provided by Quintessentially.
Nov 29, 2017, 9:57 am
#8
Join Date: Jan 2011
Location: UK
Programs: BA Exec Club Bronze, Hilton Diamond, Virgin Flying Club Red
Posts: 1,257
Thanks CWS,
The thing is - the first lady I called at youfirst gave me the Baxter Storey number, while the second lady specifically said there were no alternatives.
I was looking for some options at my destination in Dubai over Xmas - booking tour guides, NYE options, special trips and interesting restaurants and clubs - since it is high season, I wanted to book these things in advance before everything is fully booked.
Thanks again!
The thing is - the first lady I called at youfirst gave me the Baxter Storey number, while the second lady specifically said there were no alternatives.
I was looking for some options at my destination in Dubai over Xmas - booking tour guides, NYE options, special trips and interesting restaurants and clubs - since it is high season, I wanted to book these things in advance before everything is fully booked.
Thanks again!
Nov 29, 2017, 10:13 am
#9
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,194
You could try the destinations board! Wealth of info on all parts of the world
https://www.flyertalk.com/forum/middle-east-481/
https://www.flyertalk.com/forum/middle-east-481/
Nov 29, 2017, 10:25 am
#10
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
I would imagine its limited to the booking of Cabanas and I am sure they will not manage that! To be fair if it was Quintessentially that decided it wanted out I wouldnt blame it, to be linked to BA First and especially the Cabana's I am not sure it would be good for business! Can you imagine if people thought the Cabana's were maintained and run by Quinessentially, after seeing those you would never dream of signing up for their actual service!
Nov 29, 2017, 11:42 am
#12
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,800
There are often cabanas available on the day, it's not unusual for people not to turn up. 30 days is typical since it ties in with the spa pre-bookings.
Nov 29, 2017, 11:50 am
#14
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,924
Thanks CWS,
The thing is - the first lady I called at youfirst gave me the Baxter Storey number, while the second lady specifically said there were no alternatives.
I was looking for some options at my destination in Dubai over Xmas - booking tour guides, NYE options, special trips and interesting restaurants and clubs - since it is high season, I wanted to book these things in advance before everything is fully booked.
Thanks again!
The thing is - the first lady I called at youfirst gave me the Baxter Storey number, while the second lady specifically said there were no alternatives.
I was looking for some options at my destination in Dubai over Xmas - booking tour guides, NYE options, special trips and interesting restaurants and clubs - since it is high season, I wanted to book these things in advance before everything is fully booked.
Thanks again!
Cabana bookings should be requested via You First.
Nov 29, 2017, 12:19 pm
#15
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
