‘FLUB’ class: travel in First (F) cabin but with Club (J) service on 4-class aircraft
#16
Join Date: Oct 2012
Location: London
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Your issue on grabbing F seats when they become available is that BA may switch back to not operating the F cabin.
This could mean you get moved into the worst J seats. This has happened to me - have given up window seat with direct aisle access to pick F, then got moved back to aisle next to the galley and toilet.
You need to keep an eye on Expertflyer loads to assess the risk.
This could mean you get moved into the worst J seats. This has happened to me - have given up window seat with direct aisle access to pick F, then got moved back to aisle next to the galley and toilet.
You need to keep an eye on Expertflyer loads to assess the risk.
#17
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 5,227
I'd hazard a guess that the best thing to do if you're really concerned about getting an F seat is to arrive at the airport early and ask first at check in (explaining "I understand it's a 3 class service today operated by a 4 class aircraft, are there any seats in the F cabin / rows 1-5?" as ground staff may well not know). If you feel you've been fobbed off then try again at the "Flight Management" desk(s) (look at the screens) at Customer Services airside - I want to say it's the desks on the side of the South Customer Service desk but might be wrong. I get the impression the people there are senior agents who might actually know, or know who to ask, and have some authority. If they say no then I guess you've done all you can! There should be a SSR code for "Flyertalker" so they know to prepare for the difficult!
Edit to add: does CWS (or anyone else!) happen to know if there's an equivalent desk at LGW S?
Edit to add: does CWS (or anyone else!) happen to know if there's an equivalent desk at LGW S?
Last edited by IAMORGAN; Nov 18, 2017 at 6:44 am
#18
Join Date: Feb 2016
Programs: BAEC Silver
Posts: 134
To add another anecdote to this, we flew out to ANU on Weds and CW was not full (about 75%) but F was. Those who got into F appeared to be special in some way as they made it through the gate before CW was called. They were not special assistance.
We’ve got 13JK on the way back, so won’t risk a Flub as I’ve done this once before at OLCI and had to faff around at the airport only to get reassigned to worse seats. My guess would be it’s invite only.
Still it’s wonderful here so who cares!
We’ve got 13JK on the way back, so won’t risk a Flub as I’ve done this once before at OLCI and had to faff around at the airport only to get reassigned to worse seats. My guess would be it’s invite only.
Still it’s wonderful here so who cares!
#19
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Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
WOW..... taking my first ever LGW 777 flight next year. I had no idea that even if you had a seat in F, you were served as J....... SHOCKING..... but with Cruz in control is there any wonder. I have never heard of this FLUB before, but I guess as it is just mainly leisure routes why bother with anything preimum.
What is truly shocking is that someone who paid for J on a flight where J is the highest cabin, and gets the J service but has the good fortune to be seated in a better seat than that for which they paid can say that it's "SHOCKING" to get more than they paid for.
It might be different if you'd paid for J and were op-upped into an F cabin that has been sold as F - but even then it would take a minority FT mindset to complain that you didn't get everything that you might have got if you'd actually paid for an F ticket, or that those who paid for F might be prioritised for the F service.
#20
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 5,227
And what is more, other airlines do the same too, when they use four-class aircraft to serve routes that only sell three classes. See Bye Bye to First SYD-HKG for an example that immediately came to mind.
What is truly shocking is that someone who paid for J on a flight where J is the highest cabin, and gets the J service but has the good fortune to be seated in a better seat than that for which they paid can say that it's "SHOCKING" to get more than they paid for.
It might be different if you'd paid for J and were op-upped into an F cabin that has been sold as F - but even then it would take a minority FT mindset to complain that you didn't get everything that you might have got if you'd actually paid for an F ticket, or that those who paid for F might be prioritised for the F service.
What is truly shocking is that someone who paid for J on a flight where J is the highest cabin, and gets the J service but has the good fortune to be seated in a better seat than that for which they paid can say that it's "SHOCKING" to get more than they paid for.
It might be different if you'd paid for J and were op-upped into an F cabin that has been sold as F - but even then it would take a minority FT mindset to complain that you didn't get everything that you might have got if you'd actually paid for an F ticket, or that those who paid for F might be prioritised for the F service.
I was lucky enough to fly BOS-JFK in a J seat on the 321T having paid for Y (with Avios). I didn't expect (or receive) J service!
#21
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Join Date: Mar 2010
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Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
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To add another anecdote to this, we flew out to ANU on Weds and CW was not full (about 75%) but F was. Those who got into F appeared to be special in some way as they made it through the gate before CW was called. They were not special assistance.
We’ve got 13JK on the way back, so won’t risk a Flub as I’ve done this once before at OLCI and had to faff around at the airport only to get reassigned to worse seats. My guess would be it’s invite only.
Still it’s wonderful here so who cares!
We’ve got 13JK on the way back, so won’t risk a Flub as I’ve done this once before at OLCI and had to faff around at the airport only to get reassigned to worse seats. My guess would be it’s invite only.
Still it’s wonderful here so who cares!
One day we may be lucky, and get kicked into FLUB
#22
Join Date: Oct 2017
Location: Surrey
Programs: BAEC - Gold
Posts: 879
We got Flub in a group of 3 (2 of us silver) this summer LGW to PUJ - great experience with all the bedding too. Only aspect that wasn’t proper F was the F&B. We had selected row 2 via the Finnair app after a tip on here, but on check in were moved to row 1. The flight was full. It was a really nice surprise!
#23
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Join Date: Jul 2013
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Posts: 2,347
To continue the story, expertflyer showed the seat map abruptly change yesterday and fill up the forward section but our seat allocations remained the same. We phoned up last night to try and move forward but the very polite newcastle agent couldn't do anything to move us saying rows 1 to 4 were unavailable to her.
According to good advice posted here, we have just checked in early and lo we are in FLUB in ideal seats. We were not able to change seats but we have not printed out BPs yet and will wait to see if there are any more changes...
Thanks once again for the tips!
According to good advice posted here, we have just checked in early and lo we are in FLUB in ideal seats. We were not able to change seats but we have not printed out BPs yet and will wait to see if there are any more changes...
Thanks once again for the tips!
#24
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Are you trolling? This has nothing to do with Cruz, has been the case for years, and is not SHOCKING. These are flights where First is not marketed for the flight, but for operational reasons an aircraft with an F cabin is swapped into the rotation. In that instance the onboard service remains the same, but some CW pax may get lucky and get an F seat. I don't think there's any reason to complain about that setup... save for the uncertainty among informed FTers about whether or not they'll be able to nab that prized F seat, as per the OP's query above.
#25
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Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
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What's peculiarly "British" about this? Other non-British airlines do the same thing.
I don't actually understand how your example is any kind of contrast, anyway. Suppose there's a flight planned for a two-class aircraft of 20F 100Y and it checks in 100% full with those numbers, but a three-class aircraft is subbed that has 20F 20J 80Y. Letting higher-tier Y passengers sit in the J cabin on that aircraft is the equivalent of what is happening in this "FLUB" example.
I don't actually understand how your example is any kind of contrast, anyway. Suppose there's a flight planned for a two-class aircraft of 20F 100Y and it checks in 100% full with those numbers, but a three-class aircraft is subbed that has 20F 20J 80Y. Letting higher-tier Y passengers sit in the J cabin on that aircraft is the equivalent of what is happening in this "FLUB" example.
#26
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Join Date: Jul 2013
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And just to finish off the story. We indeed got FLUB, seats 2E,2F very nice and Mrs Firstlight was extremely happy. Excellent service from the crew who were quite stretched. The FA who looked after us said that the crews have asked for Gold and above to be placed in the first section when FLUB happens - to reward BA's best customers. Don't know if this is true or not or if crews have some kind of way of suggesting these things.
#27
Join Date: Jan 2007
Location: UK
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Posts: 2,533
They were blocked to me when I checked in using the machines at the airport, I'm gold but was on a staff travel ticket. It would have been nice to get one but I was just pleased I had a flat seat.
#28
Join Date: Oct 2017
Location: West Sussex, UK
Programs: BAEC, Silver
Posts: 148
Am I right in thinking that the safest way to be seated in F is to just ask once onboard?
I’ve read a number of reports that say they’ve selected seats in F at OLCI but then get moved back to CW but in a poor seat.
I’m assuming it’s a risk either way - being moved back to CW but with a poor seat, or getting onboard to find that people have beaten you to it and the F seats have all be taken.
I’ve read a number of reports that say they’ve selected seats in F at OLCI but then get moved back to CW but in a poor seat.
I’m assuming it’s a risk either way - being moved back to CW but with a poor seat, or getting onboard to find that people have beaten you to it and the F seats have all be taken.
#29
Join Date: Oct 2017
Location: West Sussex, UK
Programs: BAEC, Silver
Posts: 148
First cabin opened up at around T-32 hours but BA had already filled it so unfortunately I didn’t get a chance to grab a seat up the front.
In fact I couldn’t see the First seat map let alone grab a seat.
So do the lucky ones who have been allocated a First seat know they’ve got a First seat? Or do they think it’s just any other seat?
In fact I couldn’t see the First seat map let alone grab a seat.
So do the lucky ones who have been allocated a First seat know they’ve got a First seat? Or do they think it’s just any other seat?
#30
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
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Posts: 5,874
Are you sure that the cabin is actually opened up or does it just look like that on ba.com?
My experience has been that the allocation of F seats is done only once the aircraft is under airport control which is with 24 hours of departure. I've tried calling the GGL line in advance and they haven't been able to allocate seats in F, whether they appear open or blocked on ba.com or Expertflyer.
One time, after MrsTT1F had only got home the night before off another very delayed longhaul BA flight, then the GGL line messaged LGW to ask if there was anything that could be done. Otherwise it does seem to be something you can't influence. I've never been able to select the F seats online, whether appearing to be available or not. Please keep us informed!
My experience has been that the allocation of F seats is done only once the aircraft is under airport control which is with 24 hours of departure. I've tried calling the GGL line in advance and they haven't been able to allocate seats in F, whether they appear open or blocked on ba.com or Expertflyer.
One time, after MrsTT1F had only got home the night before off another very delayed longhaul BA flight, then the GGL line messaged LGW to ask if there was anything that could be done. Otherwise it does seem to be something you can't influence. I've never been able to select the F seats online, whether appearing to be available or not. Please keep us informed!