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Boarding by group to be introduced [general discussion]

Old Jan 9, 2018, 5:44 am
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Last edit by: KARFA
Please use this thread for discussion, conjecture and speculation about the Group Boarding Process.

Experiences of the actual process in airports should be made in the dedicated thread:
https://www.flyertalk.com/forum/brit...periences.html

Group Boarding Summary (courtesy chris1979)

NB. Customers with additional needs will be offered pre-boarding ahead of all the groups listed above.

Boarding priority for Executive Club Gold, Silver or Bronze Members or oneworld equivalents, will automatically be reflected in the group number given on their boarding pass. If they arrive after their group has been called, they can use the priority boarding lane to go through before the flight closes.

Please note that priority boarding will not be reflected for any other people travelling with an Executive Club Member on the same booking at the moment, but will be introduced in the coming months. In the meantime, the whole party can use the priority boarding lane and our staff will endeavour to board everyone together.

Pre-boarding
Families with small children
We invite families with infants under two and young children in pushchairs to board first, so that the whole family can settle in. Customers must arrive by the time specified on their boarding pass so that they are ready to board and we have enough time
to load their pushchair into the hold.

Customers requiring disability or mobility assistance
We will assist customers on to the aircraft ahead of other passengers so that they have time to settle in and get comfortable. Please contact us at least 48 hours before their flight so that we can make the necessary arrangements.
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Boarding by group to be introduced [general discussion]

Old Nov 28, 2017, 11:46 am
  #376  
 
Join Date: Aug 2012
Posts: 2,676
Originally Posted by EsherFlyer
We could have a guesting thread to arrange late TCP requests ...
But you won't be allowed to state which queue you are in or which gate you are at - just that you are in a gate area somewhere and you'll have to use PMs to work it out ...
MPH1980 is offline  
Old Nov 28, 2017, 12:05 pm
  #377  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
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Rather typical, BA tries to introduce improvements for status passengers and some FTers are already trying to find ways to abuse it!
Silver Fox likes this.
Tobias-UK is offline  
Old Nov 28, 2017, 12:11 pm
  #378  
 
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,380
Originally Posted by seat1C
Just a thought, given I'm currently at Gatwick. How will this actually work here when everyone gets through to a common gate lounge. Will they actually have someone policing who gets from the gate lounge onto the plane? I've only ever seen that done once since the move to South Terminal - generally there is an undignified rush of folk.
Totally doable at minimal cost - a bit more Tensa by the "farm gate" then a member of staff eyeballing BPs.

Bet they can't be bothered though*






* I leave as an exercise for the reader to determine whether in this instance "they" means "the ground staff", "BA management" or "neither"...
Fitch is offline  
Old Nov 28, 2017, 12:27 pm
  #379  
Ambassador, British Airways Executive Club
 
Join Date: Feb 2008
Location: UK
Posts: 10,128
Originally Posted by Tobias-UK
Rather typical, BA tries to introduce improvements for status passengers and some FTers are already trying to find ways to abuse it!


I wonder if anyone will try to Tipp-ex the number 4 and change it to a 1 on their boarding pass. Nothing would surprise me these days!
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Old Nov 28, 2017, 12:46 pm
  #380  
 
Join Date: Jul 2009
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markle is offline  
Old Nov 28, 2017, 2:04 pm
  #381  
 
Join Date: Jul 2012
Posts: 2,222
Originally Posted by PETER01


I wonder if anyone will try to Tipp-ex the number 4 and change it to a 1 on their boarding pass. Nothing would surprise me these days!
That's why paper boarding passes are way better...
FlyingScientist is offline  
Old Nov 28, 2017, 2:37 pm
  #382  
 
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Hertz PC,
Posts: 1,985
Originally Posted by PETER01


I wonder if anyone will try to Tipp-ex the number 4 and change it to a 1 on their boarding pass. Nothing would surprise me these days!
No need for tipp-ex. Just have BP emailed to you and edit the pdf, then reprint ......
Physci is offline  
Old Nov 28, 2017, 2:58 pm
  #383  
 
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Gold
Posts: 4,940
Originally Posted by Physci
No need for tipp-ex. Just have BP emailed to you and edit the pdf, then reprint ......
And if it is anything like my PDF creator at work you will end up on a completely different flight.😀
kanderson1965 is offline  
Old Nov 29, 2017, 7:20 pm
  #384  
 
Join Date: Nov 2017
Programs: BAEC Gold, SAS EB Gold
Posts: 9
Originally Posted by corporate-wage-slave
Please note that priority boarding will not be reflected for any other people travelling with an Executive Club Member on the same booking at the moment, but will be introduced in the coming months. In the meantime, the whole party can use the priority boarding lane and our staff will endeavour to board everyone together.
Is this the first time BA have officially stated that you can bring a guest with you through priority boarding? Whilst it's certainly common in practice, my understanding was that it is an informal custom rather than a formal policy. I have always thought however that one guest is the unofficial limit (as for the lounge), but clearly not...
Alate is offline  
Old Dec 5, 2017, 2:40 am
  #385  
 
Join Date: Jul 2016
Location: LHR & JER
Programs: BAEC Gold, Hilton Gold
Posts: 253
I've just received my mobile BP for my flight JER>LGW tomorrow, it's now showing "Group" where "Tier" used to show although there isn't a group number in there yet. I presume that will arrive in a couple of day when it's launched.

Interesting to see the design change rolled out a little early.
nick.t.davies is offline  
Old Dec 5, 2017, 2:56 am
  #386  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
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Posts: 63,723
Originally Posted by Alate
Is this the first time BA have officially stated that you can bring a guest with you through priority boarding? Whilst it's certainly common in practice, my understanding was that it is an informal custom rather than a formal policy. I have always thought however that one guest is the unofficial limit (as for the lounge), but clearly not...
I think that is correct. I must admit to wondering how this is going down in GVA, the only out station to actually enforce the formality of the current policy, given the large status+CE groups there. They may need a Group 0: Gold AND travelling CE. However once FLY gets updated next year it will become invisibly formalised.
corporate-wage-slave is online now  
Old Dec 5, 2017, 3:19 am
  #387  
 
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,740
Think they should do F / GGL / Premier as the first group, after, or possibly along with priority boarding, and then GCH / OWE etc. on LH flights.
AA can do CK as an "unofficial" group so no reason why a small token offering can't be offered on BA. At the very least, it would differentiate between someone getting 7000+ TP a year and someone doing a TP run or two to maintain gold. Might even create a little more happiness amongst those of us with a slightly higher status level at practically no cost or real effort.
xenole is offline  
Old Dec 5, 2017, 3:28 am
  #388  
 
Join Date: Oct 2009
Location: Ottawa, Canada
Programs: BA Silver - hard drop from GGL :( SPG Gold, Hilton Diamond, AC E50k
Posts: 567
Originally Posted by xenole
Think they should do F / GGL / Premier as the first group, after, or possibly along with priority boarding, and then GCH / OWE etc. on LH flights.
AA can do CK as an "unofficial" group so no reason why a small token offering can't be offered on BA. At the very least, it would differentiate between someone getting 7000+ TP a year and someone doing a TP run or two to maintain gold. Might even create a little more happiness amongst those of us with a slightly higher status level at practically no cost or real effort.
Too much complication IMHO. I will be super happy with new system if it can be enforced. Besides, on most flights (not all!) there is only a handful of golds. Why create a special category for an extra 1-3 people per flight?

I assume you are also GGL (on mobile so cannot see), since I’m true FT spirit, you are suggesting a category be created only for you, not people below you ;-)

Dont think Prems would be too thrilled to board with GGL rabble ... Next thing they want a special category!
LondonCanuck is offline  
Old Dec 5, 2017, 3:39 am
  #389  
 
Join Date: May 2016
Location: London
Programs: BA Gold, Accor Gold
Posts: 1,427
Originally Posted by corporate-wage-slave
I think that is correct. I must admit to wondering how this is going down in GVA, the only out station to actually enforce the formality of the current policy, given the large status+CE groups there. They may need a Group 0: Gold AND travelling CE. However once FLY gets updated next year it will become invisibly formalised.
Basel also handle boarding very well and always seem to apply the prority boarding groups with different queues for each level of Priority boader.
adrianlondon, rossmacd and florens like this.
bhbloke is online now  
Old Dec 5, 2017, 4:16 am
  #390  
 
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,740
Originally Posted by LondonCanuck
Too much complication IMHO. I will be super happy with new system if it can be enforced. Besides, on most flights (not all!) there is only a handful of golds. Why create a special category for an extra 1-3 people per flight?

I assume you are also GGL (on mobile so cannot see), since I’m true FT spirit, you are suggesting a category be created only for you, not people below you ;-)

Dont think Prems would be too thrilled to board with GGL rabble ... Next thing they want a special category!
I don't feel it would be that complicated. An extra 20-30 secs to call and wait to see if there are takers, and if including the F cabin, probably 20 people max on a LH flight. Premier wise, can't see that many being around anyway.
Inviting F etc. to board at their leisure along with families etc. wouldn't really add any additional time to the process.
Since some BPs are stating GGL on them now, it is providing some differentiation already that can be utilised.

Someone will always be griping about something at the end of the day.
When flying AA, I don't stand there begrudging CKs from boarding before myself in first class. Hey, it's 10 seconds or so difference a lot of the time but they seem to appreciate it and as with a lot of us here, a little goes a long way.
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