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Boarding by group to be introduced [general discussion]

Boarding by group to be introduced [general discussion]

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Old Jan 15, 18, 8:19 pm   -   Wikipost
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Please use this thread for discussion, conjecture and speculation about the Group Boarding Process.

Experiences of the actual process in airports should be made in the dedicated thread:
https://www.flyertalk.com/forum/brit...periences.html

Group Boarding Summary (courtesy chris1979)

NB. Customers with additional needs will be offered pre-boarding ahead of all the groups listed above.

Boarding priority for Executive Club Gold, Silver or Bronze Members or oneworld equivalents, will automatically be reflected in the group number given on their boarding pass. If they arrive after their group has been called, they can use the priority boarding lane to go through before the flight closes.

Please note that priority boarding will not be reflected for any other people travelling with an Executive Club Member on the same booking at the moment, but will be introduced in the coming months. In the meantime, the whole party can use the priority boarding lane and our staff will endeavour to board everyone together.

Pre-boarding
Families with small children
We invite families with infants under two and young children in pushchairs to board first, so that the whole family can settle in. Customers must arrive by the time specified on their boarding pass so that they are ready to board and we have enough time
to load their pushchair into the hold.

Customers requiring disability or mobility assistance
We will assist customers on to the aircraft ahead of other passengers so that they have time to settle in and get comfortable. Please contact us at least 48 hours before their flight so that we can make the necessary arrangements.
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Old Nov 17, 17, 10:01 am
  #31  
formerly southsidesilver
 
Join Date: Jul 2011
Location: San Diego,CA
Programs: BA Gold, UA Silver, HH Diamond
Posts: 960
This will make Christmas time more fun.
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Old Nov 17, 17, 10:02 am
  #32  
 
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
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Interesting stuff

Currently, December sees me (GGL) boarding BA flights as follows:

LHR Y (twice), J (3x)
HEL J (once)
EWR J (once)

so I will observe and report back
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Old Nov 17, 17, 10:02 am
  #33  
 
Join Date: Oct 2012
Location: London
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Would they automatically assign everyone on the PNR of a Gold (for example) the same boarding group, or would they split the people on the booking into different groups according to their individual entitlement? Again, I'm not sure how AA does it, or indeed Iberia.
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Old Nov 17, 17, 10:05 am
  #34  
FlyerTalk Evangelist
 
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On Long haul
Group 1 will be Gold/Emerald/First.
Group 2 will be Silver/Sapphire/Club.
Group 3 will be Bronze/Ruby/Premium Economy.
Groups 4 and 5 will be economy.
On Short haul
Group 1 will be Gold/Emerald/Club Europe.
Group 2 will be Silver/Sapphire.
Group 3 will be Bronze/Ruby.
Group 4 is Economy.
Group 5 is Economy customers who have purchased a hand baggage only fare.
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Old Nov 17, 17, 10:09 am
  #35  
 
Join Date: Oct 2006
Location: UK
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Call me a cynic but why would BA introduce this 10 days before Christmas when presumably flights are getting very busy and again presumably when senior management are starting to think about packing up for Christmas? Could it not wait til 2nd week of January?
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Old Nov 17, 17, 10:11 am
  #36  
 
Join Date: Mar 2011
Location: Herts, UK
Programs: BAEC Gold, HH Diamond.
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Originally Posted by Can I help you View Post
On Long haul
Group 1 will be Gold/Emerald/First.
Group 2 will be Silver/Sapphire/Club.
Group 3 will be Bronze/Ruby/Premium Economy.
Groups 4 and 5 will be economy.
On Short haul
Group 1 will be Gold/Emerald/Club Europe.
Group 2 will be Silver/Sapphire.
Group 3 will be Bronze/Ruby.
Group 4 is Economy.
Group 5 is Economy customers who have purchased a hand baggage only fare.
That looks really good, I just hope as silver on a HBO fare i still get group 2
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Old Nov 17, 17, 10:13 am
  #37  
 
Join Date: Sep 2010
Location: Las Vegas
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Originally Posted by cosmo74 View Post
Would they automatically assign everyone on the PNR of a Gold (for example) the same boarding group, or would they split the people on the booking into different groups according to their individual entitlement? Again, I'm not sure how AA does it, or indeed Iberia.
Certainly with AA it will show your individual boarding group on your BP: so I would be Group 2 (OWE) and my partner and her daughter would be Group 3 (OWS). However, AA will usually let us all board together. Allegiant on the other hand does it the other way round whereby if you all want to board together then you have to wait for the lowest numbered Group to be called.

AA are usually very good at enforcing this. I have seen numerous people sent packing when they've tried to board before their turn. And quite right too!
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Old Nov 17, 17, 10:14 am
  #38  
 
Join Date: Aug 2012
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Originally Posted by cosmo74 View Post
Would they automatically assign everyone on the PNR of a Gold (for example) the same boarding group, or would they split the people on the booking into different groups according to their individual entitlement? Again, I'm not sure how AA does it, or indeed Iberia.
I don't have a good answer - but remember that priority boarding entitlement is technically for the individual only.

https://www.oneworld.com/ffp/sapphire-privileges

(Note the differentiation between lounge access and priority boarding/check in).

BA do generally allow you and a guest through fast track and priority boarding ... but it's not actually written anywhere AFAIK.
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Old Nov 17, 17, 10:15 am
  #39  
 
Join Date: Oct 2007
Posts: 4,490
Originally Posted by Can I help you View Post
Group 5 is Economy customers who have purchased a hand baggage only fare.
That should stop them stuffing their bags into the CE bins before walking back to row 57.

Unless they qualify in groups 1-3 of course...
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Old Nov 17, 17, 10:16 am
  #40  
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@ cosmo74 ... IME the halt and lame go first on AA. They have many who qualify.
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Old Nov 17, 17, 10:23 am
  #41  
Moderator: Qatar Airways
 
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Originally Posted by xenole View Post
I'l put odds on it that they somehow completely balls this up and months later, are still doing so.
Will probably be many examples of group 6 or whatever casually wandering on board early (unless of course BA can get more of those electronic gates).
As sad as it sounds, I do agree with you in terms of the balls up!

One only has to look at the current boarding system, which was supposedly upgraded last year - and the fact that the gate staff rarely implement it!

Originally Posted by Can I help you View Post
On Long haul
Group 1 will be Gold/Emerald/First.
Group 2 will be Silver/Sapphire/Club.
Group 3 will be Bronze/Ruby/Premium Economy.
Groups 4 and 5 will be economy.
On Short haul
Group 1 will be Gold/Emerald/Club Europe.
Group 2 will be Silver/Sapphire.
Group 3 will be Bronze/Ruby.
Group 4 is Economy.
Group 5 is Economy customers who have purchased a hand baggage only fare.
Shame there is no separate group for GGL, per CK on AA, but hey ho.

M
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Old Nov 17, 17, 10:24 am
  #42  
 
Join Date: Aug 2012
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Originally Posted by msm2000uk View Post
As sad as it sounds, I do agree with you in terms of the balls up!

One only has to look at the current boarding system, which was supposedly upgraded last year - and the fact that the gate staff rarely implement it!
I strongly suspect the call will simply become "Groups 1, 2 and 3 are welcome to board now"
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Old Nov 17, 17, 10:34 am
  #43  
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Originally Posted by MPH1980 View Post
I strongly suspect the call will simply become "Groups 1, 2 and 3 are welcome to board now"
That is exactly my concern, for this to work the gate agents must follow the boarding process effectively and ensure boarding is strictly enforced.
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Old Nov 17, 17, 10:43 am
  #44  
Moderator: Qatar Airways
 
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Originally Posted by MPH1980 View Post
I strongly suspect the call will simply become "Groups 1, 2 and 3 are welcome to board now"
You're assuming they even use the numbers.

They'll likely just use Gold/Silver etc.

M
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Old Nov 17, 17, 10:53 am
  #45  
 
Join Date: Aug 2015
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Originally Posted by Tobias-UK View Post
That is exactly my concern, for this to work the gate agents must follow the boarding process effectively and ensure boarding is strictly enforced.
Bwah hah hah hah hah hah (slaps thigh, rolls about on floor) ... (curls up in ball, starts to weep...).
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