Lloyds Avios credit cards: many cards blocked for fraud
Nov 17, 2017, 2:47 am
#16
Join Date: Oct 2004
Posts: 732
The trouble with such fraud (my BA amex got done after a Hawaiian airport pickup/dropoff place got hacked, Roberts?) is that the rest of the cards start barfing back at you. I gave up using my santander visa debit because it would just reject first go, and you'd get a phonecall to confirm it was you, and then you were supposed to try again. Except an online currency place then blacklisted you for a bad card, and basically you couldn't use them using a debit card. So I used the visa card which came with the VS amex.
Oh and mine didn't get stolen lately.
Nov 17, 2017, 3:01 am
#17
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,685
When I had some fraud on my Mastercard in March, Lloyds "accidently" closed my Amex account and I've had no Avios since. I only knew it had happened when the Amex card was removed from Apple Pay automatically.
Nov 17, 2017, 4:06 am
#18
Join Date: Apr 2013
Location: Putney
Programs: BA Gold
Posts: 293
Me too. I cut up my Amex card on arrival as I use the BA Amex where Amex is accepted. Attempted magnetic swipe transactions in the US. The only place the data needed to clone the card could have come from is the bank itself.
Nov 17, 2017, 5:54 am
#24
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,343
No fraud on my card.
It was declined a few weeks ago when I tried to buy an air ticket originating in a South East Asian country, but that actually seems sensible (unlike when Lloyds blocks my current account every few months for doing the same high value transaction I do every month). No other declines
Just about to leave on a 2 week trip where I was planning to use the card though. HFP comments report that Lloyds is saying all the cards will be replaced
I might have to complain to Lloyds about missing out on several thousand avios if that is true
It was declined a few weeks ago when I tried to buy an air ticket originating in a South East Asian country, but that actually seems sensible (unlike when Lloyds blocks my current account every few months for doing the same high value transaction I do every month). No other declines
Just about to leave on a 2 week trip where I was planning to use the card though. HFP comments report that Lloyds is saying all the cards will be replaced
I might have to complain to Lloyds about missing out on several thousand avios if that is true
Nov 17, 2017, 5:58 am
#25
Join Date: Feb 2010
Location: London
Programs: BA GGL (for now) and Lifetime Gold, Marriott fan thanks to Bonvoy Moments
Posts: 5,115
The trouble with such fraud (my BA amex got done after a Hawaiian airport pickup/dropoff place got hacked, Roberts?) is that the rest of the cards start barfing back at you. I gave up using my santander visa debit because it would just reject first go, and you'd get a phonecall to confirm it was you, and then you were supposed to try again. Except an online currency place then blacklisted you for a bad card, and basically you couldn't use them using a debit card. So I used the visa card which came with the VS amex.
Nov 17, 2017, 7:30 am
#26
Join Date: Feb 2015
Programs: BA Gold, IHG
Posts: 88
Sadly, I'm in the "me too" camp. First fradulent transaction on Oct 28th, which I reported and Lloyds needed to investigate (still open as far as I know, they haven't told me a thing) Then 6 more transactions over the next 1.5 weeks, all for less than 100 GBP each, all done in California stores, none for even amounts of USD. Usually only a transaction a day, but there is one day they did 2 transactions at AutoZone.
When I called to report the 2nd grouping, they cancelled my Amex and am sending me a new one.
When I called to report the 2nd grouping, they cancelled my Amex and am sending me a new one.
Nov 18, 2017, 7:26 pm
#27
Join Date: Sep 2010
Location: Near LHR
Programs: Marriott Plat, BAEC Silver, Thai Silver, Bangkok Air, Krisflyer Blue
Posts: 646
Yes, me too. Spotted fraudulent transaction on my daily check of my accounts. Saddo I know but it catches these things early. Transaction at a doe market clothing store in LA, contactless but for far more than the U.K. allowed max for a contactless transaction. Also two pending small transactions for Car parking, paid by phone, in Seattle. Reported the fraud and told AMEX Card would be cancelled but that the Mastercard could be used. Still waiting for the 3 transactions to be removed.
Will be contacting Lloyds again if they do not remove them by mid week.
clearly someone somewhere has been hacked and it is probably Lloyds but they are keeping quiet. It would be best if they were open and honest about it.
Will be contacting Lloyds again if they do not remove them by mid week.
clearly someone somewhere has been hacked and it is probably Lloyds but they are keeping quiet. It would be best if they were open and honest about it.
Nov 19, 2017, 2:36 am
#28
Join Date: Nov 2009
Location: East Berlin
Posts: 1,533
Palmer
Nov 19, 2017, 3:17 am
#29
Join Date: Aug 2013
Posts: 8,751
FWIW, no fraud on mine either. I've been checking my account a lot recently trying to work out how much I need to spend to hit the £7k threshold, since infuriatingly Lloyds don't give you any spend tracker like Amex. Grrr!
On the fraud front, I did have an annoying experience a few months ago where Lloyds sent me a 'was it you' text about a (£950) payment I'd made, saying this had not been debited and instructing me to make it again... so I did... and of course it was then debited twice. They did at least credit me 30 odd quid for the inconvenience when I complained.
On the fraud front, I did have an annoying experience a few months ago where Lloyds sent me a 'was it you' text about a (£950) payment I'd made, saying this had not been debited and instructing me to make it again... so I did... and of course it was then debited twice. They did at least credit me 30 odd quid for the inconvenience when I complained.
Nov 19, 2017, 3:33 am
#30
Join Date: Jun 2017
Programs: BAEC Gold
Posts: 383
Mine too. I noticed it the other day. Same as most here - relatively small spend in California. A few other pending transactions. I got on the phone immediately to report it. It was dealt with straight away and they noted a few pending transactions too (which I couldn't see)
Card cancelled and a new one issued which I have been told by text is arriving soon.
Disappointing that this could be an issue with the bank's security.
Card cancelled and a new one issued which I have been told by text is arriving soon.
Disappointing that this could be an issue with the bank's security.