CE Catering
Nov 8, 2017, 1:28 am
#16
Join Date: Jan 2010
Posts: 7,464
Not petty at all. There are plenty of providers out there who are deserving of your personal or business cash, if they fit your needs better than BA. Admittedly, limited on the EDI-LHR route, but more widely plenty of carriers would be willing to take the money that would have been spent with BA.
Nov 8, 2017, 1:56 am
#18
Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, België
Programs: MUCCI Gold
Posts: 2,512
Hopefully it won't happen again, but what you should do is pay for some M&S food with Avios and claim the Avios back from BA later. I know of someone who has been successful on this.
Because of the catering all coming from LGW and the overnight stop at EDI then this was somewhat on the cards, and would have been a risk at similar night stop locations, unfortunately. This has been going on for at least 10 years to my certain knowledge for LGW sectors, though there was catering at places like LCA and PFO until more recently.
Because of the catering all coming from LGW and the overnight stop at EDI then this was somewhat on the cards, and would have been a risk at similar night stop locations, unfortunately. This has been going on for at least 10 years to my certain knowledge for LGW sectors, though there was catering at places like LCA and PFO until more recently.
If an airline knows that there is a reasonable possibility that it can't provide an aspect of the advertised service, it should not be selling it (and prevented from doing so, if necessary).
Nov 8, 2017, 2:07 am
#19
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 844
Because of the catering all coming from LGW and the overnight stop at EDI then this was somewhat on the cards, and would have been a risk at similar night stop locations, unfortunately. This has been going on for at least 10 years to my certain knowledge for LGW sectors, though there was catering at places like LCA and PFO until more recently.
Nov 8, 2017, 2:30 am
#20
Original Poster
Join Date: Aug 2007
Location: EDI, and often LHR, DOH and PVG, OPO or AMS - or just about anywhere else...
Programs: BA Silver (soft-drop now I moved all longhauls away), KLM Gold, Emirates Gold, and others
Posts: 83
BA could easily solve this by loading a couple of extra trays for each flight. I mean, what do these cost to provide? No idea but £5 perhaps? Certainly not very much. If BA are willing to sell top price CE seats within 24 hours and offer AUPs and now App-UPs (after check in) then catering should be available, unless it's made very clear at the time of booking that it will not be.
Totally agree. Arguably they should carry enough meals for all seats in CE both ways... Last minute people flying top-whack CE would in many cases, I'd say, be the same people making long haul premium trips. BA will lose both with this sort of behaviour - as they have proven today.
Nov 8, 2017, 2:49 am
#21
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Good for you for swearing off BA, Sully.
I've read so many of these CE catering threads and it completely beyond me how this is acceptable way to run an airline. Even US carriers with fixed numbers of domestic F seats reliably overcater beyond the number of seats. BA simply needs to overcater or not sell seats that don't have meals. Hopefully this comes to a class action.
I've read so many of these CE catering threads and it completely beyond me how this is acceptable way to run an airline. Even US carriers with fixed numbers of domestic F seats reliably overcater beyond the number of seats. BA simply needs to overcater or not sell seats that don't have meals. Hopefully this comes to a class action.
Nov 8, 2017, 3:23 am
#22
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,164
What a shame! I do not blame you in your action. I had the same with Lufthansa on a flight to FRA. They reached the front of the enormous Business cabin as we started our descent. It was not that a tray was not loaded, but that the crew handed my breakfast to the cockpit and then proceeded to tell me the they had run out. The fur flew.
I have never, and will never trouble them again.
I have never, and will never trouble them again.
Nov 8, 2017, 6:56 am
#25
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,683
Especially those people who don't view CE as a chance to eat, as the lady at NCE.
What BA should do is advise those who purchase tickets within 24 hours before departure that there won't be any meals for them so that a passenger can make an informed decision. I believe this is communicated when upgrades are purchased at the airport.
Nov 8, 2017, 7:12 am
#26
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,199
First flights tomorrow morning from EDI-LGW are pricing as £56 on Easy against £111 with BA in CE although you can get BA basic for £62 which is an excellent price. Why you chose to fly in CE is beyond me especially as you have status.
Nov 8, 2017, 7:24 am
#27
Original Poster
Join Date: Aug 2007
Location: EDI, and often LHR, DOH and PVG, OPO or AMS - or just about anywhere else...
Programs: BA Silver (soft-drop now I moved all longhauls away), KLM Gold, Emirates Gold, and others
Posts: 83
At least you'll get tier points but yes you must be crazy.
First flights tomorrow morning from EDI-LGW are pricing as £56 on Easy against £111 with BA in CE although you can get BA basic for £62 which is an excellent price. Why you chose to fly in CE is beyond me especially as you have status.
First flights tomorrow morning from EDI-LGW are pricing as £56 on Easy against £111 with BA in CE although you can get BA basic for £62 which is an excellent price. Why you chose to fly in CE is beyond me especially as you have status.
...Because the prices you have have there are nothing like the ones available when I booked - EasyJet was much much higher "last remaining" prices which were on almost par with BA Y, and CE wasnt much more.. My BA status is now "soft-landing" Silver, and I was "sort-of" trying to keep that for next year. Now that my Longhauls are all other carriers, I don't hit tier points so easily, so that was the justification. Not that it matters now, I'll happily let my soft landing silver become null.
Nov 8, 2017, 7:30 am
#28
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Sure, since BA sells breakfasts and lunches, it should prevent people from getting transported to where they need to be if a non-essential element of the journey can't be delivered. I am pretty sure most people would choose to travel anyway.
Especially those people who don't view CE as a chance to eat, as the lady at NCE.
Especially those people who don't view CE as a chance to eat, as the lady at NCE.
Nov 8, 2017, 7:46 am
#29
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,739
Nov 8, 2017, 7:51 am
#30
Join Date: Oct 2010
Location: BRU
Programs: BA Gold
Posts: 518
Called-in today was offered an apology and 3,000 avios or a £20 e-voucher which seemed reasonable to me.
Suggest the OP does the same.