BA bringing back the second meal on long haul routes
#61
Join Date: Apr 2015
Posts: 74
Most people eat around 06:00 to get into the City for 08:00,08:30, then a snack at 10, lunch at 12:00, 12:30 or 13:00, then judging by the huge numbers of people I see chowing down a sandwich or similar at the station or on the train, another snack-meal at 17:00, followed by (I presume) dinner later on
About 4 hours between food seems the norm to me
#62
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
Real problem is that BA's staff - ground and air - couldn't be ruder, and international passengers arriving in Heathrow are herded like cattle thru passageways where carry-on baggage is snatched away "because it's not allowed in the cabin" never to be seen again. They could gild the seats and give them away for free and I still wouldn't fly that miserable airline.
#63
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,199
For me it's all about breaking the monotony of long haul travel. To be honest they could give me a sandwich a coffee and kit-kat every few hours and I'd be happy. I keep the fine dining experience for when I'm on the ground sitting at a proper table....I can also nip outside for a fag when I have my brandy.
#64
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
For me it's all about breaking the monotony of long haul travel. To be honest they could give me a sandwich a coffee and kit-kat every few hours and I'd be happy. I keep the fine dining experience for when I'm on the ground sitting at a proper table....I can also nip outside for a fag when I have my brandy.
#65
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,199
Methinks that Moscow might be a good place for you to go. Oh, but no Kit Kat!
#66
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
A couple of co-workers (who absolutely shop for cheapest etc have no loyalty and find me bonkers playing the rewards game) have also pointed this story out to me today. It shows, that for the very cheapest, food etc is very much high up on their agenda. I wonder how many people have moved away or avoided BA due to such cuts ?
This is to say nothing about the decline in the first meal-- its not bad by any means, but the quality and selection has definitely declined. Again, a small thing compared the overall trip, but for me, the sticky toffee pudding was enough to lift my spirits even in the most cramped cabin.
#67
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,724
#68
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
it is interesting for me reading this thread, as it seems like most of the respondents are fortunate enough to fly BA in something other than WT. For those of us stuck in the back, the catering changes have made an impact (likely because the rest of the "WT environment" has always been painful). On the longhaul overnight TA's from the US to LHR, our second "meal" has gone from a snack box with pastry, yogurt, granola, and snack bar a few years back, to a very unappetizing "breakfast bar" thing, which I only eat in times of great need. I leave home after dinner and reach LHR in the morning -- due to BA scheduling and the time it takes to connect at LHR, 3 times out of 5 I'm desperately rushing to make a connection, and have no time to stop in the lounge or purchase anything before getting on my next flight. As such, if I don't pack myself something to eat, it can be late afternoon or early evening in Europe before I can get my "breakfast." As BA has cut back on catering, I've started to pack myself snacks and such, but it does make me wonder why I stick with BA, given that I often pay a premium for the ticket, and even AA now has a better breakfast food offering. Sure the food is a trivial cost compared to the ticket price and not a factor in whether they get me where I'm going, but it does influence my mood on the flight and when I reach my destination, and the more miserable my Y experience becomes, the less likely I am to repeat it (and actually, I did switch a fair bit of flying to AA metal last year, despite the routings being longer and less convenient).
This is to say nothing about the decline in the first meal-- its not bad by any means, but the quality and selection has definitely declined. Again, a small thing compared the overall trip, but for me, the sticky toffee pudding was enough to lift my spirits even in the most cramped cabin.
This is to say nothing about the decline in the first meal-- its not bad by any means, but the quality and selection has definitely declined. Again, a small thing compared the overall trip, but for me, the sticky toffee pudding was enough to lift my spirits even in the most cramped cabin.
#69
Join Date: Oct 2011
Location: Sussex
Programs: QF BAEC [Gold]
Posts: 536
Is there any mention of a timescale for the resinstatement of the second meal on LH economy flights such as LHR-LAX?
I am in WT+ next week LHR-LAX on BA281 (the 787-9 service), and would like to know what to expect beyond the first meal.
I am in WT+ next week LHR-LAX on BA281 (the 787-9 service), and would like to know what to expect beyond the first meal.
#70
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,235
This route has never lost the second meal in Y / W
#71
Join Date: Jan 2013
Location: Oxford
Programs: BAEC Bronze
Posts: 38
I cant help but think it may take some time to win people back with these changes. I previously was very loyal to BA, taking them even if they were more expensive as I thought they were somehow"better". After all the changes, I started shopping around as I realised that in economy BA was no different from Easyjet and others.
This year has opened my eyes, I have flown EasyJet, TAP, American, Emirates, Air Asia (no BA alternative here) and one BA trip. This has shown me that many other carriers can match, and in some aspects exceed BA, and has allowed me to save money and fly at more convenient times. I still consider BA, which is rarely cheaper but sometimes wins on convenience. However, I no longer feel any loyalty towards them, and if there's an Emirates A380 going the same way BA has no chance... If I'm similar to other previously loyal BA customers, its going to take a long time to reverse the reputational damage and become the airline of choice again.
This year has opened my eyes, I have flown EasyJet, TAP, American, Emirates, Air Asia (no BA alternative here) and one BA trip. This has shown me that many other carriers can match, and in some aspects exceed BA, and has allowed me to save money and fly at more convenient times. I still consider BA, which is rarely cheaper but sometimes wins on convenience. However, I no longer feel any loyalty towards them, and if there's an Emirates A380 going the same way BA has no chance... If I'm similar to other previously loyal BA customers, its going to take a long time to reverse the reputational damage and become the airline of choice again.