Is BA about to launch The Concorde List?
#1
Original Poster
Join Date: Mar 2017
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Is BA about to launch The Concorde List?
I was told my new GGL card is being held back because they are being updated to include CCR status in them.
Now we hear SS is to be re-named the Concorde Team.
I may be putting 5000 and 5000 together and making 11000 but is a new "super GGL" about to emerge?
Now we hear SS is to be re-named the Concorde Team.
I may be putting 5000 and 5000 together and making 11000 but is a new "super GGL" about to emerge?
#2
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Honestly, I think it is more likely that the distinction of a non-CCR GGL holder could go away along with the 3K renewal requirement for GGL.
#3
Join Date: Dec 2004
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Chatting with one of the lounge agents in the CCR a while ago about the need to show a CCR card, we talked about one of the possible ways to be able to do away with it would be to have a different CIV for GGL and GGL+CCR because FLY knows this from the booking and displays it when your BP is scanned at the desk. At that time with just having the same CIV for both (even with the key decision makers/high value corporate client distinction) there was no CCR card indication. Now that some people are not being asked for their cards upon entry sometimes and without the need for the desk agent to enter the manual override, perhaps BA have had a slight reshuffle of distinguishing GGL from GGL+CCR somehow?
#4
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
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Chatting with one of the lounge agents in the CCR a while ago about the need to show a CCR card, we talked about one of the possible ways to be able to do away with it would be to have a different CIV for GGL and GGL+CCR because FLY knows this from the booking and displays it when your BP is scanned at the desk. At that time with just having the same CIV for both (even with the key decision makers/high value corporate client distinction) there was no CCR card indication. Now that some people are not being asked for their cards upon entry sometimes and without the need for the desk agent to enter the manual override, perhaps BA have had a slight reshuffle of distinguishing GGL from GGL+CCR somehow?
#5
Join Date: Dec 2004
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#6
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#7
Join Date: Mar 2014
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Posts: 2,279
I am the KDM at my company when it comes to travel but we don't spend anywhere near enough on BA for it to lift me from a lowly 97 😉
#8
Join Date: May 2005
Location: London, UK
Programs: BA GGL/CCR/Lifetime Gold, Hyatt Lifetime Globalist, Marriott Titanium, Hilton Diamond
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Is there any indication that there might be any support for CCR cardholders at LHR from the Concorde Team, as part of the new concept?
I have regularly had support at outstations (e.g. LAX, MIA, JFK) but haven't heard from an SS person proactively for years at LHR. In fact, the more I've flown, the more I've spent, the less interested they've been!
I have regularly had support at outstations (e.g. LAX, MIA, JFK) but haven't heard from an SS person proactively for years at LHR. In fact, the more I've flown, the more I've spent, the less interested they've been!
#9
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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What sort of support are you looking for? The Concorde Team is there for all CCR users. but you will appreciate that some Prems need additional help since they don't necessarily fly very often and simply don't know how T5 works (e.g. that C57 isn't 3 minutes away). If you are looking for assistance with Security I'm sure you really don't want to go via the staff entrance any more, it's always far slower than the First Wing.
#10
Join Date: May 2005
Location: London, UK
Programs: BA GGL/CCR/Lifetime Gold, Hyatt Lifetime Globalist, Marriott Titanium, Hilton Diamond
Posts: 562
What sort of support are you looking for? The Concorde Team is there for all CCR users. but you will appreciate that some Prems need additional help since they don't necessarily fly very often and simply don't know how T5 works (e.g. that C57 isn't 3 minutes away). If you are looking for assistance with Security I'm sure you really don't want to go via the staff entrance any more, it's always far slower than the First Wing.
#11
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Just go to a Concorde Team member and get a business card from one of them. That example - single parent with child - is something they may have been able to assist with, but I would guess it's not a typical thing for them to watch out for (rightly or wrongly), so it would have been best to get in touch.
#12
Join Date: Apr 2007
Location: London
Programs: BA GGLfL
Posts: 1,342
I don't need help on a day to day basis, but there are occasional exceptional circumstances. For example, arriving during half term with a child and having to wait 30 minutes at passport control - access to the fast track lane for passport control would have been great. I have numbers and email addresses for the US, it would be great to have so for London. But, I acknowledge that clearly I don't feature sufficiently on BA's radar to be of interest - there must be higher value customers!
#13
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Chatting with one of the lounge agents in the CCR a while ago about the need to show a CCR card, we talked about one of the possible ways to be able to do away with it would be to have a different CIV for GGL and GGL+CCR because FLY knows this from the booking and displays it when your BP is scanned at the desk. At that time with just having the same CIV for both (even with the key decision makers/high value corporate client distinction) there was no CCR card indication. Now that some people are not being asked for their cards upon entry sometimes and without the need for the desk agent to enter the manual override, perhaps BA have had a slight reshuffle of distinguishing GGL from GGL+CCR somehow?
All of the arcane rules should operate in the background. Far easier on the front-line staff and the customer at the same time.
#14
Join Date: Aug 2008
Posts: 3,925
Live in a country that values motherhood; babe in arms or fractious toddler takes you straight to the front of the corporate queue and they don’t even object!
Here, “value motherhood...” means wanting to increase the population quickly.
Here, “value motherhood...” means wanting to increase the population quickly.
#15
Join Date: Oct 2017
Programs: BA CCR/GGL
Posts: 54
My predictions are as follows.
1. Removal of 3000 tier points to re qualify for GGL , they will make 5000 tier points requirement for new and re qualification.
2. One world will create a new tier above emerald for GGL/CCR, CK, P1 ....
3. New benefits/ enhancements will follow once 1 and 2 are completed.
1. Removal of 3000 tier points to re qualify for GGL , they will make 5000 tier points requirement for new and re qualification.
2. One world will create a new tier above emerald for GGL/CCR, CK, P1 ....
3. New benefits/ enhancements will follow once 1 and 2 are completed.