BA Lounge at Toronto YYZ [own lounge closed 31 Oct 2017, now Plaza Premium]
#31
Join Date: Sep 2015
Location: Peterborough, UK
Programs: BA Silver; IHG Spire; Avis P+; Global Entry
Posts: 1,505
It's sad to see the BA lounge go, if it is a permanent closure, I loved that lounge and a great place to plane spot too
#32
Join Date: Jul 2009
Programs: BA Gold
Posts: 279
I return from there on the 2nd November.. that will be fun. As others have said, the lounge is perfect, the staff incredible, and I really like the pre-flight dining option. Who wants to eat on the plane when you only have about 6 hours in which to sleep?!
I have tried the lounge to the left in the past, not sure which one that is. It's frankly horrible - seems a limit on how much you can drink, food pretty average, and just so noisy
I have tried the lounge to the left in the past, not sure which one that is. It's frankly horrible - seems a limit on how much you can drink, food pretty average, and just so noisy
#33
Join Date: Feb 2011
Programs: BA blue,, aeroplan 25K
Posts: 1,026
Assuming the YYZ lounge is closing this will affect CW and F passengers in a route with rarely an empty seat in those cabin and as CWS states the most expensive TATL route available. The lounge really was one of the best.
The plaza Premium lounge from 5pm onwards is almost always choc a block and rarely a seat to be found as it is....add 50-80 BA passengers per flight and good luck !!!
Not to mention the buffet is rubbish and booze below basic
Will BA be letting people booked in Nov know as we have friends flying F early Nov really looking forward to the F pre-flight dining (which is about the best of any food in a NA airport lounge as we have had to date) so they can max sleep on the short flight.
This will cut into BA revenue I'm sure once the news is out.... not that a few less seats purchased from YYz is going to make an iota of difference
They could likely cancel the route and it wouldn't matter a damn
Shame. But the PPL won't work and can't handle the volume
The plaza Premium lounge from 5pm onwards is almost always choc a block and rarely a seat to be found as it is....add 50-80 BA passengers per flight and good luck !!!
Not to mention the buffet is rubbish and booze below basic
Will BA be letting people booked in Nov know as we have friends flying F early Nov really looking forward to the F pre-flight dining (which is about the best of any food in a NA airport lounge as we have had to date) so they can max sleep on the short flight.
This will cut into BA revenue I'm sure once the news is out.... not that a few less seats purchased from YYz is going to make an iota of difference
They could likely cancel the route and it wouldn't matter a damn
Shame. But the PPL won't work and can't handle the volume
#34
Join Date: Aug 2012
Posts: 2,676
From a slightly selfish point of view (as a WTP flying CCR cardholder) - this will make WTP more attractive as I'll be guaranteed a meal prior to the flight.
But - honestly - the loss of the lounge team there more that outweighs that benefit.
I agree with the astonishment here (as I already expressed on page 1) - but there are a couple of things that feed into this for me:
1) The third summer flight has been missing for a while now suggesting BA felt it was better used elsewhere.
2) BA have been chopping and changing equipment on this route since the -9 was introduced. You could get any combination of 777 (any type)/747 (any type)/787-8 or -9 flying there.
Some days would have no F, some would have two flights, some one. So perhaps this route wasn't as good for BA as we think?
But if BA *are* closing this lounge for good (and keep in mind there are massive renovations going on in T3 so it is possible it's a long-term-temporary situation) then this calls into question a huge fleet of outstation lounges.
Why keep DFW with it's one flight a day if YYZ with two and sleeper services isn't worth it? (for example)
#35
Join Date: Dec 2012
Location: Toronto
Programs: BA Silver, VIPorter, VIA Preference: Privilčge, Air Canada Aeroplan
Posts: 369
This is awful news, and I think the straw that will make me switch to Air Canada.
I fly back to the UK from YYZ about 6-8 times a year and love the lounge. The service is always great and it means if flying WT or WTP that I can get a decent late night snack in the lounge before skipping food on the plane and going straight to some sleep.
It's also almost always full, sometimes hard to find a seat, so no idea where everyone is going to go.
Plus they are starting a third flight (to LGW) from May next year which makes the decision even more nuts!
What is the best way to complain to BA about this?
I fly back to the UK from YYZ about 6-8 times a year and love the lounge. The service is always great and it means if flying WT or WTP that I can get a decent late night snack in the lounge before skipping food on the plane and going straight to some sleep.
It's also almost always full, sometimes hard to find a seat, so no idea where everyone is going to go.
Plus they are starting a third flight (to LGW) from May next year which makes the decision even more nuts!
What is the best way to complain to BA about this?
#36
Join Date: Jul 2006
Location: YTZ/LHR
Programs: VIPorter First, BA GGL, DL Plat, Golden Circle Elite
Posts: 830
Truly awful news - I wouldn't mind if the Plaza Premium was decent, but it's terrible in comparison. Maybe time to switch over to DL for me.
#37
Join Date: Dec 2012
Location: Toronto
Programs: BA Silver, VIPorter, VIA Preference: Privilčge, Air Canada Aeroplan
Posts: 369
Just wondering if it might be appropriate to amend the title of this thread, adding 'is closing' so that people are are it's not just a thread enquiring where the lounge is or something!
#38
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,895
Hi,
Although I only used the lounge once ( at the August bank holiday weekend) this is awful news for the staff and the facilities.
The staff were great and the F pre flight dining was excellent and allowed maximum rest time on board for the short overnight flight ( flight time of 6 hrs 15min leaving YYX at 1830)
I have not been in the plaza premium lounge but cannot see it being better than the BA lounge.
I wonder if there are any other lounges at risk? ( esp at airports with 1 or 2 Ba flights a day)
Regards
TBS
Although I only used the lounge once ( at the August bank holiday weekend) this is awful news for the staff and the facilities.
The staff were great and the F pre flight dining was excellent and allowed maximum rest time on board for the short overnight flight ( flight time of 6 hrs 15min leaving YYX at 1830)
I have not been in the plaza premium lounge but cannot see it being better than the BA lounge.
I wonder if there are any other lounges at risk? ( esp at airports with 1 or 2 Ba flights a day)
Regards
TBS
#39
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
Interesting if it is true, especially as BA is launching LGW flights to YYZ next year.
#40
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,340
#41
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,340
BDA - typically 1 flight per day to LGW; not sure there is an alternative lounge for BA to use.
YVR - typically 1 flight per day to LHR; BA could use the CX or Plaza Premium lounges.
SEA - typically 1-2 flights per day to LHR; not sure there is an alternative lounge for BA to use.
ABV - typically 1 flight per day to LHR; not sure there is an alternative lounge for BA to use.
LOS - typically 1 flight per day to LHR, BA could use the third party ASL Lagos lounge as IB and QR do.
CPT - typically 1 flight per day to LHR, BA could use the third party Bidvest Premier lounge as QR do. The BA lounge here was recently refurbished, so I don't see this closing any time soon.
YYZ is an oddity because it has 2 flights per day to LHR (and soon 1 flight on some days to LGW), plus it has ground dining.
#42
Join Date: Feb 2000
Location: Vancouver, British Columbia
Programs: BA GGL, FPC Plat, HH Diamond, IHG Amb
Posts: 3,372
At YVR BA already sends their overflow to Plaza Premium during the summer months when the A380 operates the route. There's not much else flying at this hour from the D gates, so Plaza Premium (which isn't bad at YVR) could probably take the load.
BA084 operates during the CX lounge closure between CX837 in the afternoon and CX889/888 either side of midnight. It would cost BA significantly to get CX to open up the lounge for BA084 when Plaza Premium is already there, and there's already a commercial relationship.
I would not be surprised to see YVR for the chop. It's not a make or break issue for me, but it may be that I'm better off moving back to *A as the salami tactics continue.
BA084 operates during the CX lounge closure between CX837 in the afternoon and CX889/888 either side of midnight. It would cost BA significantly to get CX to open up the lounge for BA084 when Plaza Premium is already there, and there's already a commercial relationship.
I would not be surprised to see YVR for the chop. It's not a make or break issue for me, but it may be that I'm better off moving back to *A as the salami tactics continue.
#43
Join Date: Feb 2008
Location: Canada
Programs: BA Silver
Posts: 1,253
This is now confirmed by BA.
#44
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,573
Ah pox. Booked in F during the sale and was looking forward to the lounge specifically.
BA really are great at p***ing off customers with penny pinching. Can accept that at Ryanair prices. Really feels like a slap in the face to have an F ticket and no enhanced ground experience.
BA really are great at p***ing off customers with penny pinching. Can accept that at Ryanair prices. Really feels like a slap in the face to have an F ticket and no enhanced ground experience.
#45
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,067
I wonder which lounges are next? There must be a few in Europe they could chop