BA not honouring 'mistake' F fare to Equador
BA not honouring the cheap first class fares to Ecuador that was posted about 2 days ago , they are "mistake fares" according to BA !? :(
(Ermm FYI my post was in another thread as a singular post , seems a mod has made it into a thread ? ) |
Originally Posted by Flame3601
(Post 28898029)
BA not honouring the cheap first class fares to Ecuador that was posted about 2 days ago , they are "mistake fares" according to BA !? :(
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Originally Posted by Flame3601
(Post 28898029)
BA not honouring the cheap first class fares to Ecuador that was posted about 2 days ago , they are "mistake fares" according to BA !? :(
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Originally Posted by obduro
(Post 28898341)
In fairness, c.£800 return to South America, from LHR, in F, is clearly a mistake. Win some, lose some.
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Originally Posted by Tim_T
(Post 28897854)
i like the MAN PHL flight for this reason, immigration is pretty pain free with nothing international typically landing at the same time
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Originally Posted by KARFA
(Post 28898378)
Come on, they are mistake fares. Anyway, there is extensive discussion on the threads on the premium fares board about the issue.
So now BA just gets to arbitrarily cancel these itineraries because people got a good deal, and BA doesn’t like the fare they got? Well they shouldn’t have published the fare then. To make matters even more insulting, they didn’t even bother to acknowledge or take any responsibility for the mistake in the letter they sent out explaining they were cancelling tickets and insist they “aren’t responsible for money lost” as a result of them booking, confirming, and issuing these tickets. So people with repositioning tickets, hotels, and fees charged by travel agencies, at least according to BA, it’s the passengers problem. But if I had wanted to cancel or change dates on this ticket, I would have been charged exuberant fees, however BA gets to just cancel the tickets and not reimburse anyone for anything. How is that fair in anyway? |
Originally Posted by Edgerfly
(Post 28899550)
There was no way to know this Ecuador fare was a for sure a mistake fare.
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Originally Posted by Edgerfly
(Post 28899550)
There was no way to know this Ecuador fare was a for sure a mistake fare. First off, plenty of time had lapsed before they announced it was a mistake. In addition BA/AA offered flights a year ago DUB-HNL for $600 in Premium cabins.
Ethics around BA's cancellation behaviour aside, this really was an obvious error fare. |
Originally Posted by Edgerfly
(Post 28899550)
There was no way to know this Ecuador fare was a for sure a mistake fare. First off, plenty of time had lapsed before they announced it was a mistake. In addition BA/AA offered flights a year ago DUB-HNL for $600 in Premium cabins. Someone posted they flew BA F from DXB-AUS on BA F for $1200. BA often releases flash F sales at this time of the year. If you go right now on the premium fare deals forum there are plenty of fares you could pick out that you would think were mistake fares and they are not. There was no reason to assume this BA trip, which was half in J, wasn’t some flash sale. It’s not as cut and dry as some people are making it out to be.
So now BA just gets to arbitrarily cancel these itineraries because people got a good deal, and BA doesn’t like the fare they got? Well they shouldn’t have published the fare then. To make matters even more insulting, they didn’t even bother to acknowledge or take any responsibility for the mistake in the letter they sent out explaining they were cancelling tickets and insist they “aren’t responsible for money lost” as a result of them booking, confirming, and issuing these tickets. So people with repositioning tickets, hotels, and fees charged by travel agencies, at least according to BA, it’s the passengers problem. But if I had wanted to cancel or change dates on this ticket, I would have been charged exuberant fees, however BA gets to just cancel the tickets and not reimburse anyone for anything. How is that fair in anyway? |
Originally Posted by Calchas
(Post 28899564)
Inspection of the fare rules will reveal a lot of information about the fare.
Think of the sweeping power this precedent now sets for BA. Booked a really good deal in any class of service on BA? Too bad, BA could cancel it anytime they want and claim it’s a mistake fare. This is not okay on any level. Let alone how rules and change fees apply to the customer, but when BA makes a mistake they don’t have to play by the same rules, and can just cancel your ticket if they feel like it. It totally strips passengers of any rights. Why does BA get to operate outside rules, and do as they please after a ticket has been confirmed and issued with a ticket number? |
Originally Posted by mikeyfly
(Post 28899568)
This is nonsense - the most recent DUB-HNL was approx 20 months ago for £1,100.
Ethics around BA's cancellation behaviour aside, this really was an obvious error fare. |
Originally Posted by Edgerfly
(Post 28899575)
Think of the sweeping power this precedent now sets for BA.
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Nobody is arguing. I’m just showing people what a dangerous precedent this sets, and the abusive over reaching power it grants BA.
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Originally Posted by Edgerfly
(Post 28899575)
What about them? I don’t know about you, but I imagine 99.9% of people see a good deal and book it. They don’t comb over the fine print thinking BA is going to just cancel their ticket.
Think of the sweeping power this precedent now sets for BA. Booked a really good deal in any class of service on BA? Too bad, BA could cancel it anytime they want and claim it’s a mistake fare. This is not okay on any level. Let alone how rules and change fees apply to the customer, but when BA makes a mistake they don’t have to play by the same rules, and can just cancel your ticket if they feel like it. It totally strips passengers of any rights. Why does BA get to operate outside rules, and do as they please after a ticket has been confirmed and issued with a ticket number? Good luck with your legal claim, I'd save your arguments for that rather than wasting your time arguing with people here over it. Mods: would be great if someone could put all this discussion in a separate thread somewhere so that this thread can go back to highlighting good premium cabin deals! :) |
Originally Posted by KARFA
(Post 28899617)
The thread is not for specific discussion of the legal issues around any fare so please do not take the thread off topic Edgerfly. I notice based on your prodigious posting on the issue you are already aware of the thread related to this specific fare on the mileage run board so perhaps continue your comments on there.
Cheers |
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