Oct 1, 2017, 1:57 am
Last edit by: sigma421
Onboard WiFi has been introduced to BA's fleet and is being marketed as Highlife Connect. This thread is to track the rollout. See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.
Long-haul aircraft with WiFi fitted
A350-1000 - All fitted (12 aircraft).
A380 - All fitted (12 aircraft)
777-200ER - All fitted (43 aircraft)
777-300ER - All fitted (16 aircraft)
787-8 - 0/12 aircraft
787-9 - 14/18 aircraft
G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP
787-10 - All fitted (2 aircraft).
BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
Note that prices and services offered are subject to change.
787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M
787-9 - G-ZBKE/F/R/S
The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft
G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z
A320 - 61/67 Aircraft
G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E
A320neo - 17/20 Aircraft
G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R
Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.
A321 - 15/18 Aircraft
G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N
A321neo - All fitted (10 aircraft)
The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:
Messaging - Ł1.99 or Ł2.99 depending on flight distance.
Browse & Stream (one hour) - Ł4.99
Browse & Stream (whole flight)
Ł4.99 (MAN / NCL)
Ł6.99 (ARN / HAM)
Ł7.99 (KRK / LIS / MAS / PMI)
Ł8.99 (AGP)
Ł9.99 (LED / SOF)
Ł11.99 (LCA)
Short-haul aircraft not planned to receive WiFi due to retirement
A319 - 18 Aircraft
G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K
Background information:
Long-haul aircraft with WiFi fitted
A350-1000 - All fitted (12 aircraft).
A380 - All fitted (12 aircraft)
777-200ER - All fitted (43 aircraft)
777-300ER - All fitted (16 aircraft)
787-8 - 0/12 aircraft
787-9 - 14/18 aircraft
G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP
787-10 - All fitted (2 aircraft).
BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
- 1 hour: Ł7.99
- 4 hours: Ł17.99
- Full flight: up to Ł23.99 depending on route
Note that prices and services offered are subject to change.
Long-haul aircraft still to be fitted with WiFi
787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M
787-9 - G-ZBKE/F/R/S
Short-haul and mid-haul aircraft known to have WiFi fitted and enabled
The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft
G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z
A320 - 61/67 Aircraft
G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E
A320neo - 17/20 Aircraft
G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R
Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.
A321 - 15/18 Aircraft
G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N
A321neo - All fitted (10 aircraft)
The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:
Messaging - Ł1.99 or Ł2.99 depending on flight distance.
Browse & Stream (one hour) - Ł4.99
Browse & Stream (whole flight)
Ł4.99 (MAN / NCL)
Ł6.99 (ARN / HAM)
Ł7.99 (KRK / LIS / MAS / PMI)
Ł8.99 (AGP)
Ł9.99 (LED / SOF)
Ł11.99 (LCA)
Short-haul aircraft not planned to receive WiFi due to retirement
A319 - 18 Aircraft
G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K
Background information:
FAQ : Status of on-board WiFi rollout on BA aircraft
Sep 19, 2018, 11:52 am
#302
Join Date: Apr 2001
Location: Cupertino, CA - AA:PLT 2MM; Marriott:Plt; Hilton:Slv
Posts: 562
Anyone successfully get a refund? Tried it out on BA285 last week (Basic plan) and it was as close to unusable as you could get. Simple text emails timed out for the bulk of the flight. iMessage never went through or went through hours later. You couldn't even load a basic website. I get that the North Atlantic has dead spots, but this was really bad. I emailed them and are waiting for a response, but wasn't sure what experiences others have had.
Sep 19, 2018, 3:35 pm
#304
Join Date: Nov 2017
Location: GLA
Programs: BAEC: Silver. Nothing else as TopCashBack trumps all hotel programs
Posts: 801
Does Nyone know if LHR to Washington DC has got WiFi? Just back from SFO and very disappointed to find BA didn't have WiFi on this long flight. Crikey other airlines have had long haul WiFi for years and years now.
Sep 19, 2018, 3:41 pm
#306
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
As you probably know, in normal circumstances specific aircraft are not assigned to specific routes (with the exception of G-EUNA for BA1 and BA2). So as you board your aircraft, look at the registration of the aircraft and see if you can find it in the list in the wikipost of this thread.
Sep 19, 2018, 4:01 pm
#307
Join Date: Jul 2006
Location: London
Posts: 125
Sep 19, 2018, 10:47 pm
#308
Join Date: Sep 2017
Programs: BAEC Gold, IHG Gold Elite, Le Club Accor Platinum
Posts: 38
Anyone successfully get a refund? Tried it out on BA285 last week (Basic plan) and it was as close to unusable as you could get. Simple text emails timed out for the bulk of the flight. iMessage never went through or went through hours later. You couldn't even load a basic website. I get that the North Atlantic has dead spots, but this was really bad. I emailed them and are waiting for a response, but wasn't sure what experiences others have had.
Sep 23, 2018, 5:45 am
#309
Join Date: Jun 2009
Location: LHR
Programs: BA Gold
Posts: 339
I flew on BA285 yesterday on G-CIVX. The payment processing system for wifi was broken the entire flight. I could connect to the network, login to OnAir, select a plan and enter my card details (or select my existing saved card), but got an error message saying the payment platform wasn't responding at the next step. That was a little disappointing, but bugs happen I guess.
Also lost signal between Iceland and northern Canada, but I imagine that's due to the satellite orbits and can't be avoided. However, given the very healthy percentage of BA long-haul routes either east or westbound that would track across or close to the poles, the idea of marketing one wifi plan as "full flight" is a bit misleading!
Also lost signal between Iceland and northern Canada, but I imagine that's due to the satellite orbits and can't be avoided. However, given the very healthy percentage of BA long-haul routes either east or westbound that would track across or close to the poles, the idea of marketing one wifi plan as "full flight" is a bit misleading!
Sep 28, 2018, 11:02 pm
#311
Join Date: Jun 2008
Location: BER
Programs: BAEC GGL/GfL, Lufthansa SEN, Hilton Diamond, misc other stuff
Posts: 1,374
We were scheduled on LHR-JFK this morning on G-BYGF hoping to be able to confirm WiFi but the flight was canceled. Looks like for mechanical reasons.
Sep 30, 2018, 4:57 am
#312
Join Date: Mar 2017
Posts: 724
https://www.flightradar24.com/data/aircraft/g-bygf
Sep 30, 2018, 6:43 am
#313
Join Date: Jan 2005
Location: TLS/London
Programs: BA Gold, SPG Plat
Posts: 442
Got a question re the pricing - I'm on BA15 later in the week going all the way through to SYD. Does the full flight price apply to each sector separately or is it valid for the entire flight (ie both sectors LHR-SIN and SIN-SYD)? I'm assuming it is probably the former!
Oct 8, 2018, 5:11 am
#314
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,731
I'm on my first LGW wifi service, on the RR powered 777-200, G-YMMF, so greetings from 36,000 feet above the Kyle of Lochalsh. The streaming package speed is running at 6.9 to 9.2 Mbps download area, 0.5 upload, latency 480 ms. Which is faster than I get at home, though without that latency. From what I can make out, the LGW provision is identical to LHR.
Yes ba.com is free, and the BA App works too without payment. The App is a bit slow mind.
Yes ba.com is free, and the BA App works too without payment. The App is a bit slow mind.
Oct 8, 2018, 11:55 am
#315
Join Date: Jan 2005
Location: TLS/London
Programs: BA Gold, SPG Plat
Posts: 442
Got a question re the pricing - I'm on BA15 later in the week going all the way through to SYD. Does the full flight price apply to each sector separately or is it valid for the entire flight (ie both sectors LHR-SIN and SIN-SYD)? I'm assuming it is probably the former!