On-board WiFi: soft launch is underway

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Old Feb 18, 19, 4:19 am   -   Wikipost
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Onboard wifi is being progessively introduced to both BA's long and shorthaul fleets and it is being marketed as Highlife Connect. This thread is to track the rollout

See post 123 for BA's FAQ on the new system.

Longhaul aircraft With WiFi fitted
A380 - 4 Aircraft

G-XLEA, G-XLEG, G-XLEH, G-XLEI

747 (Super Hi-J) - 17 Aircraft

G-CIVF, G-CIVH, G-CIVI, G-CIVR, G-CIVS, G-CIVV, G-CIVW, G-CIVX, G-CIVY, G-CIVZ
G-BYGA, G-BYGB, G-BYGC, G-BYGD, G-BYGE, G-BYGF, G-BYGG

777-200 (4 Class) - 23 Aircraft

​​​​​​G-VIIA, G-VIIC, G-VIID, G-VIIE, G-VIIF, G-VIIG, G-VIIH, G-VIIJ, G-VIIK, G-VIIL, G-VIIM, G-VIIN, G-VIIS, G-VIIV, G-VIIW, G-VIIY
G-YMMJ, G-YMMK, G-YMML, G-YMMN, G-YMMO, G-YMMP
G-RAES

​​​​​​777-200 (3 Class) - 12 Aircraft

G-VIIU, G-VIIX
G-YMMA, G-YMMB, G-YMMC, G-YMMD, G-YMME, G-YMMF, G-YMMR, G-YMMS, G-YMMT, G-YMMU

777-300 - 7 Aircraft

G-STBA, G-STBB, G-STBC, G-STBD, G-STBE, G-STBG, G-STBL

Long haul aircraft planned NOT to have WiFi fitted


BA have decided to not fit WiFi to the aircraft listed below. Some of the aircraft are due to be retired from the fleet over the next 2 years. This is thought to be part of the reason for not fitting them with WiFi

747 (Mid-J) - 16 Aircraft

G-BNLN, G-BNLY
G-CIVA, G-CIVB, G-CIVC, G-CIVD, G-CIVE, G-CIVJ, G-CIVK, G-CIVL, G-CIVM, G-CIVN, G-CIVO, G-CIVP, G-CIVT, G-CIVU

747 (Super Hi-J) - 1 Aircraft

G-CIVG

777-200 (4 Class) - 3 Aircraft

G-ZZZA, G-ZZZB, G-ZZZC
Longhaul aircraft still to be fitted with WiFi

WiFi installation on the remaining longhaul aircraft in operation is expected to be completed in 2020. Dates shown below are roughly when each aircraft are planned to return to service having undergone WiFi installation. Aircraft are listed firstly by type, then listed by planned return to service date.

Information shown may subject to change and is based on info posted in this thread


A380

G-XLEB - March (Currently being fitted in Manila)
G-XLEC - 13 May
G-XLEJ - 18 June
G-XLED - 18 August
G-XLEE - 24 October
G-XLEK - 29 November
G-XLEF - February 2020
G-XLEL - 2020

777-200 (4 Class)

G-YMMH - 13 May
G-YMMG - 23 May
G-VIIB - 30 June
G-YMMI - 13 July

777-200 (3 Class)

G-VIIO - 17 March
G-VIIP - 8 April
G-VIIR - 30 April
G-VIIT - 24 October

​​​​​​777-300

G-STBI - 2 March (Currently at CWL)
G-STBK - 18 June
G-STBH - 27 November
G-STBF - 2020
G-STBJ - 2020

787-8
All expected to be fitted in 2020

787-9

G-ZBKI - 12 March
G-ZBKJ - 14 April
G-ZBKK - 23 April
G-ZBKH - 2 May
G-ZBKL - 3 July
G-ZBKM - 12 July
G-ZBKG - 20 July
G-ZBKN - 28 July
G-ZBKO - 20 August
G-ZBKP - 22 November
G-ZBKA - 2020
G-ZBKB - 2020
G-ZBKC - 2020
G-ZBKD - 2020
G-ZBKE - 2020
G-ZBKF - 2020
G-ZBKR - 2020
G-ZBKS - 2020

For a full list click here: spreadsheet.

Short haul aircraft currently with Highlife Connect available to passengers:
  • See post #170: There are at least 71 short haul aircraft that have WiFI installed. Testing of this new service will commence in December 2018 followed by full rollout by summer 2019. There will be no WiFi available on Scandinavian sectors until 2020. More info here: http://m.atwonline.com/ife/ean-ready...ritish-airways
Aircraft with WiFi fitted and Enabled*
Aircraft listed have had their WiFi enabled for testing purposes.

A319 - 2 Aircraft

G-EOUA
G-EUPP

A320 (CEO) - 9 Aircraft

G-EUUG, G-EUUK, G-EUUK, G-EUUM, G-EUUN, G-EUUP
G-EUYE
G-TTOB, G-TTOE
Shorthaul Aircraft NOT planned to receive WiFi
​​​​​​​
​​​​​​​
BA plan to withdraw a number of their A319 aircraft over the next two years. As a result the aircraft listed below will not be fitted with WiFi

A319 - 30 Aircraft

G-EUOB to I
G-EUPA to K, G-EUPW
G-DBCA-H, G-DBCJ, G-DBCK

​​​​​​​You can track these aircraft via sites such as thebasource.com and flightradar24.

The table below shows (more info in posts #8 and #11) the current cost, which is divided into 2 bands according to whether you need the bandwidth required for streaming videos.

Basic
  • 1 hour: 4.99
  • 4 hour2: 10.99
  • Full flight: 14.99


Fast
  • 1 hour: 7.99
  • 4 hour2: 17.99
  • Full flight: 23.99
From 26th April 2018 until September 2018 Visa were sponsoring a free 1 hour of basic service (see post #198) however that offer has ended.

Background information:
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Old Aug 25, 18, 10:52 am
  #286  
 
Join Date: Nov 2017
Location: Surrey
Programs: BA Gold
Posts: 71
Originally Posted by FT01 View Post
Am I the only person on Earth who is delighted to be in a Wi-Fi-free zone, and not have people's phones beeping the whole time?
Not the only one at all! It's terrible news.
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Old Aug 25, 18, 10:56 am
  #287  
 
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Originally Posted by Ajm1987 View Post
Not the only one at all! It's terrible news.
Good. Thought it was just my age. Glad to know at least one other person feels the same.
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Old Aug 25, 18, 11:12 am
  #288  
 
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Originally Posted by FT01 View Post
Good. Thought it was just my age. Glad to know at least one other person feels the same.
2
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Old Aug 25, 18, 12:39 pm
  #289  
 
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3 ...
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Old Aug 25, 18, 2:53 pm
  #290  
 
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Maybe this is not the right thread for you
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Old Sep 2, 18, 12:32 pm
  #291  
 
Join Date: Aug 2007
Posts: 30
YMMF has Wi-Fi. To be added in list in OP.
I was on this yesterday as BA244.

Last edited by mobpd; Sep 2, 18 at 12:33 pm Reason: Spelling
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Old Sep 4, 18, 6:54 am
  #292  
 
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I think we've a few more to add :
G-VIID / E / F and as mentioned, G-YMMF have all been to Shannon. They're turning a B777 around at the rate of one per week it seems.
G-YMMT is currently in Shannon, I assume being fitted.
Credit to thebasource.com
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Old Sep 4, 18, 1:35 pm
  #293  
 
Join Date: Mar 2017
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It's been mentioned on here and elsewhere that the 787 installations are starting in September. The BA Source mentions that ZBJC went to Cardiff today for maintenance. I wonder if this is the first.
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Old Sep 4, 18, 10:34 pm
  #294  
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G-VIIJ and G-VIIL showing as unconfirmed on spreadsheet have had been in CWL recently for WIFI installation and it has been activated.

G-VIIM returned from CWL 30AUG with WIFI installed.

G-YMMU is expected to arrive in SNN of the next couple of days for WIFI Installation
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Old Sep 5, 18, 7:24 am
  #295  
 
Join Date: Oct 2016
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Originally Posted by corporate-wage-slave View Post
Greetings sixcolours, and welcome to the BA forum here on Flyertalk, it's great to see you here. Thanks very much for the observations there, and I would certainly suggest setting up an account in advance. I navigated around the fields by using the Tab button, it's not very well designed.

(denizined: removing link as I don't have enough posts to submit links even though i'm quoting original link. Original link is shop dot ba dot com forward slash hash forward slash register)
When trying to register with an .air account (while on the ground) the security question bug still seems to be there. I can fill out everything on the registration form but the 'Please choose a question' drop-down for both Security Question 1 and Security Quesiton 2 is not populated with anything. A few other people in this thread mentioned the same experience. Anyone have any insights/solutions for this issue?
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Old Sep 5, 18, 1:21 pm
  #296  
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges
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Originally Posted by Denizined View Post
When trying to register with an .air account (while on the ground) the security question bug still seems to be there. I can fill out everything on the registration form but the 'Please choose a question' drop-down for both Security Question 1 and Security Quesiton 2 is not populated with anything. A few other people in this thread mentioned the same experience. Anyone have any insights/solutions for this issue?
My registration was twatted by this glitch a couple of weeks ago. I was using my iPhone at the time. I was able to register by switching to my iPad.
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Old Sep 5, 18, 4:22 pm
  #297  
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Originally Posted by Denizined View Post
When trying to register with an .air account (while on the ground) the security question bug still seems to be there. I can fill out everything on the registration form but the 'Please choose a question' drop-down for both Security Question 1 and Security Quesiton 2 is not populated with anything. A few other people in this thread mentioned the same experience. Anyone have any insights/solutions for this issue?

OK, just to reconfigure my advice: to anyone who wants to use BA's wifi, you best register before flying, you can do it just in case, and use a full spec PC/laptop rather than a tablet, even though it was written for tablets. This is quite important since on every BA wifi flight I have been on I have seen at least one person struggle with it, and have now on several occasions walked people through it on my laptop (and they were all a lot younger than me, where I reckon I'm a dinosaur in IT terms since I use the pipe command in DOS prompts)

1) Use Internet Explorer if you can, this was the browser that was used in their test program
2) Go to initially
https://shop.ba.com/#/no-connection
3) Then click Sign In (top right)
4) Then switch to the second tab, Register, and you should get this:



5) This tricky bit is that it moves ok (ish) for tablets but on on laptops the scroll bar is, would you believe, blue on blue! It is there but you have to guess its location. Now I know how to switch the Accessibility Colours around, but let's leave that for the moment. You can see this in the next screenshot. The easiest way to handle this, if you can't spot the blue on blue arrow in the bottom corner is to use the tab button, however be very careful to enter your date of birth - year - month - day - carefully since the field flow is also wonky, to use a technical expression.



6) Then you get to the two sets of security questions, and the options for both are as follows:
What is your favourite outdoor game?
What is your favourite child’s toy?
What is your favourite pet’s name?
What is the name of a memorable place?
What is your memorable date?
What is your favorite food?
What is your favorite drink?
What your favourite book?
What is your memorable holiday destination?
What is your memorable event?
What is your favourite hobby?
What is your least liked food?
What is your favourite TV show?
What is your favourite radio programme?
Who is your favourite celebrity?
Who is your favourite musician?
What is your favourite flower?
6) Enter in the details and you should see a small green bar along each field to show it has gone ok, then Register.

7) Finally, and you can / should do this on the ground - and check it all works by signing in. If you get this, you can sail straight into BA's wifi in the air without too many further problems.



8) At the risk of repetition, it's a lot easier to do this well before travel and using a full PC using Internet Explorer.
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Old Sep 5, 18, 6:45 pm
  #298  
 
Join Date: Jul 2014
Location: Channel Islands
Programs: BAEC Gold, Hilton Diamond, Marriott Plat Premier
Posts: 174
Anyone heard anything about the Short Haul
wifi?
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Old Sep 5, 18, 10:43 pm
  #299  
 
Join Date: Aug 2017
Location: Coventry/Faro
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G-VIIM can be aded to the list i believe. I was on BA199 on Saturday and they announced it was available, i didnt try it myself though.
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Old Sep 6, 18, 6:08 am
  #300  
 
Join Date: Jul 2014
Location: Channel Islands
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Originally Posted by mmogdan View Post
Anyone heard anything about the Short Haul
wifi?
I'm really surprised no one on here has any intel about the short haul wifi. Anyway, one of the programme managers for EAN replied to me with this....

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