On-board WiFi: soft launch is underway

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Old Jan 7, 19, 5:10 am   -   Wikipost
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Onboard wifi is being progessively introduced to both BA's long and shorthaul fleets and it is being marketed as Highlife Connect. This thread is to track the rollout, when will happen when aircraft visit the CWL engineering base. See post 123 for BA's FAQ on the new system.

Long haul aircraft currently with Highlife Connect available to passengers:
  • G-BYGA - 747 86J
  • G-BYGB - 747 86J
  • G-BYGC - 747 86J
  • G-BYGD - 747 86J
  • G-BYGE - 747 86J
  • G-BYGF - 747 86J
  • G-BYGG - 747 86J
  • G-CIVH - 747 86J
  • G-CIVI - 747 86J
  • G-CIVR - 747 86J
  • G-CIVS - 747 86J
  • G-CIVV - 747 86J
  • G-CIVX - 747 86J
  • G-CIVY - 747 86J
  • G-CIVZ - 747 86J
  • G-RAES - 772
  • G-STBA - 77W
  • G-STBB - 77W
  • G-STBC - 77W
  • G-STBD - 77W
  • G-STBE - 77W
  • G-STBG - 77W
  • G-STBL - 77W
  • G-VIIA - 772
  • G-VIIB - 772
  • G-VIIC - 772
  • G-VIID - 772
  • G-VIIE - 772
  • G-VIIF - 772
  • G-VIIG - 772
  • G-VIIH - 772
  • G-VIIJ - 772
  • G-VIIL - 772
  • G-VIIM - 772
  • G-VIIS - 772
  • G-VIIU - 772
  • G-VIIV - 772
  • G-VIIY - 772
  • G-YMMA - 772
  • G-YMMB - 772
  • G-YMMC - 772
  • G-YMMD - 772
  • G-YMME - 772
  • G-YMMF - 772
  • G-YMMJ - 772
  • G-YMML - 772
  • G-YMMN - 772
  • G-YMMO - 772
  • G-YMMP - 772
  • G-YMMR - 772
  • G-YMMS - 772
  • G-YMMT - 772
  • G-YMMU - 772
  • G-XLEA - A380
  • G-XLEG - A380
  • G-XLEH - A380
  • G-XLEI - A380
For a full list click here: spreadsheet.

Short haul aircraft currently with Highlife Connect available to passengers:
  • See post #170: There are 71 short haul aircraft that have WiFI installed. Testing of this new service will commence in December 2018 followed by rollout by summer 2019. There will be no WiFi available on Scandinavian sectors until 2020. More info here: http://m.atwonline.com/ife/ean-ready...ritish-airways


You can track these aircraft via sites such as thebasource.com and flightradar24. There are currently no plans to install wifi on 747 52J aircraft.

The table below shows (more info in posts #8 and #11) the current cost, which is divided into 2 bands according to whether you need the bandwidth required for streaming videos.

Basic
  • 1 hour: £4.99
  • 4 hour2: £10.99
  • Full flight: £14.99


Fast
  • 1 hour: £7.99
  • 4 hour2: £17.99
  • Full flight: £23.99
From 26th April 2018 Visa were sponsoring a free 1 hour of basic service (see post #198) however that offer was stopped in September 2018.

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Old Jun 6, 18, 2:02 pm
  #226  
 
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Originally Posted by Quark999 View Post
i did read about a target of end of June somewhere (can’t remember the source, but it was relatively credible) so let’s see whether that timeframe is correct.
The target was originally by the end of 2017. In February this year Deutsche Telekom said it would be running by the end of June then, in April, Inmarsat's President would only commit to saying it would be operational in 2018 as IAG (the launch customer) are "very sensitive about us indicating about timing".
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Old Jun 17, 18, 10:43 am
  #227  
 
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G-RAES was completed on June 5th, G-BYGG and G-STBA are in Cardiff currently being fitted, G-YMML returned from Shannon on the 14th with WiFi and G-YMMJ positioned to Shannon to be fitted. The first 787-9 is currently expected to be done in September.
29 long haul aircraft expected to be completed by the end of the summer.
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Old Jun 22, 18, 7:00 am
  #228  
 
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Hello live from G-CIVZ at cruise - can confirm it has WiFi fitted, and have updated the Wiki accordingly.

Perhaps the owner of the Google Sheet may like to update this, also.
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Old Jun 28, 18, 4:01 pm
  #229  
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G-YMMK has returned from SNN 27th June (WiFi fitted however unsure if activated).

G-YMMN arrived in SNN 27th June for WIFI installation
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Old Jun 30, 18, 8:38 am
  #230  
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From the G-YMM. series what aircrafts are now equipped with WIFI? Anyone with a complete updated list?
Flying CW LHR-BKK on 8 AUG and BKK-LHR on 28 AUG.
Would be good to have WIFI onboard
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Old Jun 30, 18, 8:41 am
  #231  
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Originally Posted by RvE View Post
From the G-YMM. series what aircrafts are now equipped with WIFI? Anyone with a complete updated list?
Flying CW LHR-BKK on 8 AUG and BKK-LHR on 28 AUG.
Would be good to have WIFI onboard
The most up to date list we have will be found above in the WiKi post. That WiKi is updated regularly as and when newly fitted aircrafts are announced or are known to be equipped.
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Old Jun 30, 18, 10:31 am
  #232  
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Originally Posted by ThatT1Feeling View Post
It's amazing how quickly Wifi has become normal.

I have been on Finnair, AA and BA in the last couple of weeks over 12 flight sectors. The only flights which didn't have Wifi were (all of) the BA flights - a 777, a 747 and a 320 - and it's already really frustrating.

Just off a TK marathon: WIFI available, working fine whenever I logged on and (joy of joys) no charge for business-class passengers, just name and seat number to get on to the service.
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Old Jun 30, 18, 10:51 am
  #233  
 
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Originally Posted by RvE View Post
From the G-YMM. series what aircrafts are now equipped with WIFI? Anyone with a complete updated list?
Flying CW LHR-BKK on 8 AUG and BKK-LHR on 28 AUG.
Would be good to have WIFI onboard
I wouldn't bet on it.

Currently there are 5 of the G-YYM aircraft fitted with wifi, with one more being installed at the moment. However these aircraft have two different configs, one with F (77F) and one without F (77S). The BKK flights are served with the no F config (77S), of which only 2 are fitted with wifi out of the 10 aircraft. By Aug this could be 3, 4 or even 5 of them but that still only gives you a 50/50 chance.

One 77S that is fitted is also currently based at LGW, lowering your chance even more.

Last edited by Calum; Jun 30, 18 at 10:59 am
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Old Jun 30, 18, 12:20 pm
  #234  
 
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Hopefully that will be my 3 class LGW-PUJ in September then. That said i'll be sure to download my spotify playlists etal beforehand just in case as one doesn't make my chances that great
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Old Jul 10, 18, 3:03 pm
  #235  
 
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  • Any news on short haul WiFi? I thought it was promised “for the summer”. Deautche Telekom seem to be stating on the European Aviation Network website that the network is ready. So why isn’t it launched on BA yet?
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Old Jul 10, 18, 3:12 pm
  #236  
 
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Because it hasn’t been launched commercially - there were delays in the rollout to begin with, plus there’s the legal challenges from a Viasat et al. That’s probably put a bit of a delay on things, the last that anyone said was “summer” and “end of June”, but that wasn’t universally acknowledged by all partners. I don’t think IAG themselves are slowing things down deliberately...
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Old Jul 11, 18, 1:23 am
  #237  
 
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Originally Posted by mmogdan View Post
  • Any news on short haul WiFi? I thought it was promised “for the summer”. Deautche Telekom seem to be stating on the European Aviation Network website that the network is ready. So why isn’t it launched on BA yet?
Does the short haul fleet have the external antennas and interior hardware installed for Wi-Fi? Even if some of the newest planes do, I imagine the many older ones don't.
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Old Jul 11, 18, 1:42 am
  #238  
 
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Originally Posted by internetplumber View Post
Does the short haul fleet have the external antennas and interior hardware installed for Wi-Fi? Even if some of the newest planes do, I imagine the many older ones don't.
There was a post on here a while ago that said 71 short haul planes had been fitted. It's probably more than that now. They started installing the system on BA aircraft in early 2017 and, unlike the 2Ku system which needs the plane out of service for 2-3 days, the EAN system can be fitted overnight.
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Old Jul 11, 18, 8:00 am
  #239  
 
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Originally Posted by Quark999 View Post
Because it hasn’t been launched commercially - there were delays in the rollout to begin with, plus there’s the legal challenges from a Viasat et al. That’s probably put a bit of a delay on things, the last that anyone said was “summer” and “end of June”, but that wasn’t universally acknowledged by all partners. I don’t think IAG themselves are slowing things down deliberately...
It hasn't been launched commercially because BA is the sole airline signed up to use the system and it hasn't launched it yet. I think it's safe to assume that if it isn't even in a beta trial at this point that there's some sort of technical issue slowing things down for now.
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Old Jul 11, 18, 8:40 am
  #240  
 
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Originally Posted by yankees368 View Post
It hasn't been launched commercially because BA is the sole airline signed up to use the system and it hasn't launched it yet. I think it's safe to assume that if it isn't even in a beta trial at this point that there's some sort of technical issue slowing things down for now.
Yes, and the reason why BA hasn't launched it yet is because it hasn't been launched

There's been talk of other airlines being interested and none of them have come out of the woodwork yet because it is all hinging on the service launching commercially with *someone*, which in this case is IAG (BA). Deutsche Telekom seemed to declare the network "ready" when they had done their bit, which is when they had their ground stations ready - themselves being delayed already. I always found that highly aggressive considering that there was a satellite element to it as well (outside of Deutsche Telekom's responsibility), and if you read between the lines every statement saying the EAN was "ready" referred to sometimes theoretical system trials, not actual trials with all the physical elements actually in place. So the technical side is certainly on element in the delays.

The other is the legal challenges - as much as everyone was adamant that they wouldn't lead to delays, there clearly are delays. So that could be another aspect to this.
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