On-board WiFi: soft launch is underway

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Old Feb 14, 19, 11:12 am   -   Wikipost
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Onboard wifi is being progessively introduced to both BA's long and shorthaul fleets and it is being marketed as Highlife Connect. This thread is to track the rollout

See post 123 for BA's FAQ on the new system.

Longhaul aircraft With WiFi fitted
A380 - 4 Aircraft

G-XLEA, G-XLEG, G-XLEH, G-XLEI

747 (Super Hi-J) - 17 Aircraft

G-CIVF, G-CIVH, G-CIVI, G-CIVR, G-CIVS, G-CIVV, G-CIVW, G-CIVX, G-CIVY, G-CIVZ
G-BYGA, G-BYGB, G-BYGC, G-BYGD, G-BYGE, G-BYGF, G-BYGG

777-200 (4 Class) - 24 Aircraft

​​​​​​G-VIIA, G-VIIC, G-VIID, G-VIIE, G-VIIF, G-VIIG, G-VIIH, G-VIIJ, G-VIIL, G-VIIM, G-VIIN, G-VIIS, G-VIIV, G-VIIW, G-VIIY
G-YMMG, G-YMMI, G-YMMJ, G-YMMK, G-YMML, G-YMMN, G-YMMO, G-YMMP
G-RAES

​​​​​​777-200 (3 Class) - 12 Aircraft

G-VIIU, G-VIIX
G-YMMA, G-YMMB, G-YMMC, G-YMMD, G-YMME, G-YMMF, G-YMMR, G-YMMS, G-YMMT, G-YMMU

777-300 - 7 Aircraft

G-STBA, G-STBB, G-STBC, G-STBD, G-STBE, G-STBG, G-STBL

Note: Aircraft shown In purple have recently returned to service after undergoing maintainence at Cardiff. WiFi installation to be confirmed

Long haul aircraft planned NOT to have WiFi fitted


BA have decided to not fit WiFi to the aircraft listed below. Some of the aircraft are due to be retired from the fleet over the next 2 years. This is thought to be part of the reason for not fitting them with WiFi

747 (Mid-J) - 16 Aircraft

G-BNLN, G-BNLY
G-CIVA, G-CIVB, G-CIVC, G-CIVD, G-CIVE, G-CIVJ, G-CIVK, G-CIVL, G-CIVM, G-CIVN, G-CIVO, G-CIVP, G-CIVT, G-CIVU

747 (Super Hi-J) - 1 Aircraft

G-CIVG

777-200 (4 Class) - 3 Aircraft

G-ZZZA, G-ZZZB, G-ZZZC
Longhaul aircraft still to be fitted with WiFi

WiFi installation on the remaining longhaul aircraft in operation is expected to be completed by early 2020. Dates shown below are roughly when each aircraft are planned to return to service having undergone WiFi installation. Aircraft are listed firstly by type, then listed by planned return to service date.

Information shown may subject to change and is based on info posted in this thread


A380

G-XLEB - mid March (Currently being fitted in Manila)
G-XLEC - May
G-XLEJ - June
G-XLED - August
G-XLEE - October
G-XLEK - November
G-XLEF - February 2020

777-200 (4 Class)

G-VIIK - 9 February (Currently in CWL)
G-VIIB - 30 June
G-YMMH - 13 May

777-200 (3 Class)

G-VIIO - 17 March
G-VIIP - 8 April
G-VIIR - 30 April
G-VIIT - 24 October

​​​​​​777-300

G-STBI - 2 March (Currently at CWL)
G-STBK - 18 June
G-STBH - 27 November
G-STBF -
G-STBJ -

787-8

Currently unable to find any information on when any of the 12 aircraft in service are expected to be fitted.

787-9

G-ZBKI - 12 March
G-ZBKJ - 14 April
G-ZBKK - 23 April
G-ZBKH - 2 May
G-ZBKL - 3 July
G-ZBKM - 12 July
G-ZBKG - 20 July
G-ZBKN - 28 July
G-ZBKO - 28 August
G-ZBKP - 22 November
G-ZBKA -
G-ZBKB -
G-ZBKC -
G-ZBKD -
G-ZBKE -
G-ZBKF -
G-ZBKR -
G-ZBKS - ​​​​​​

For a full list click here: spreadsheet.

Short haul aircraft currently with Highlife Connect available to passengers:
  • See post #170: There are 71 short haul aircraft that have WiFI installed. Testing of this new service will commence in December 2018 followed by rollout by summer 2019. There will be no WiFi available on Scandinavian sectors until 2020. More info here: http://m.atwonline.com/ife/ean-ready...ritish-airways
Aircraft with WiFi fitted and Enabled*
Aircraft listed have had there WiFi enabled for testing purposes.

A319 - 2 Aircraft

G-EOUA
G-EUPP

A320 (CEO) - 9 Aircraft

G-EUUG, G-EUUK, G-EUUK, G-EUUM, G-EUUN, G-EUUP
G-EUYE
G-TTOB, G-TTOE
Shorthaul Aircraft NOT planned to receive WIFI
​​​​​​​
​​​​​​​
BA plan to withdraw a number of there A319 aircraft currently in service over next 2 years, as a result the aircraft listed below will not be fitted with WiFi

A319 - 30 Aircraft

G-EUOB to I
G-EUPA to K, G-EUPW
G-DBCA-H, G-DBCJ, G-DBCK

​​​​​​​You can track these aircraft via sites such as thebasource.com and flightradar24. There are currently no plans to install wifi on 747 52J aircraft.

The table below shows (more info in posts #8 and #11) the current cost, which is divided into 2 bands according to whether you need the bandwidth required for streaming videos.

Basic
  • 1 hour: £4.99
  • 4 hour2: £10.99
  • Full flight: £14.99


Fast
  • 1 hour: £7.99
  • 4 hour2: £17.99
  • Full flight: £23.99
From 26th April 2018 Visa were sponsoring a free 1 hour of basic service (see post #198) however that offer was stopped in September 2018.

Background information:
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Old Apr 25, 18, 12:21 pm
  #196  
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THIRTEEN LONG-HAUL AIRCRAFT NOW HAVE WI-FI


FLEETREGISTRATION747-400G-CIVV747-400G-CIVR747-400G-CIVS747-400G-CIVX747-400G-BYGC747-400G-CIVY747-400G-CIVW777-200G-VIIS777-200G-VIIY777-300G-STBE747-400G-CIVC747-400G-BYGDA380-800G-XLEG
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Old Apr 25, 18, 1:51 pm
  #197  
 
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Originally Posted by Can I help you View Post
THIRTEEN LONG-HAUL AIRCRAFT NOW HAVE WI-FI


FLEETREGISTRATION747-400G-CIVV747-400G-CIVR747-400G-CIVS747-400G-CIVX747-400G-BYGC747-400G-CIVY747-400G-CIVW777-200G-VIIS777-200G-VIIY777-300G-STBE747-400G-CIVC747-400G-BYGDA380-800G-XLEG
No mention of STBL. One of the pilots on twitter mentioned this one in February.

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Old Apr 26, 18, 8:42 am
  #198  
 
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I flew on G-CIVS last night. Some points of note:
  • There was a free 1 hour option, sponsored by Visa (see screenshots)
  • The WiFi was part of the cabin announcements before takeoff
  • The WiFi announcement including the fact that video or voice calls were strictly prohibited

I took a few screenshots from my phone of the interface which I've attached.
Attached Images     
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Old Apr 26, 18, 10:46 am
  #199  
 
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Originally Posted by skipness1E View Post
G-VIIC certainly has the radome, just landed on the BA104.
It does indeed, wasn’t working as I was on that flight though ha!
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Old Apr 26, 18, 10:50 am
  #200  
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"Share your selfies whilst you fly" -
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Old Apr 27, 18, 11:49 am
  #201  
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Originally Posted by CloudGazer View Post
  • There was a free 1 hour option, sponsored by Visa (see screenshots)
  • The WiFi was part of the cabin announcements before takeoff
  • The WiFi announcement including the fact that video or voice calls were strictly prohibited
The 1-hour option might explain why my neighbour emitted a ping about once every 30 seconds for about that length of time. It was irritating, but then he was a bit of a DYKWIA type anyway, so obviously wanted everyone to know that he's so important that he gets a piece of spam a couple of times a minute. I think that the rule ought to be that devices must be in silent mode, because notification sounds are as disturbing as calls. I think that even the loud snoring that replaced that was less offensive.
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Old Apr 27, 18, 12:13 pm
  #202  
 
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Originally Posted by Passmethesickbag View Post
Inflight WiFi was available on a recent flight I took. I thought the quality was good; just a shame that the value of the service was diminished by the absence of sockets in economy on the 747s. It's also a pity that, unlike AA, they don't allow you to use the access you paid for on another device, so long as only one device is used at a time.

However, I never received any e-mailed receipt for my payment. And having e-mailed support, they are clearly struggling to produce one as well. I've told them that if they can't produce it in a week so that I can put it in my expense claim, they will leave me with no other choice than to dispute the charge with my credit card company. Has anybody else had this problem (and no, it's not in my junk mail folder)?
Finally got IAG to generate send me duplicate receipts — after three reminders and more than a week's wait.
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Old Apr 27, 18, 12:16 pm
  #203  
 
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That reminded me:
Originally Posted by Passmethesickbag View Post
It's also a pity that, unlike AA, they don't allow you to use the access you paid for on another device, so long as only one device is used at a time.
If Wifi is now becoming more common on BA planes and you use more than one device or travel with a partner, it might be worth looking into something like this - https://www.usatoday.com/story/trave...ices/83284950/

Probably not that exact device, but I found it interesting that someone had already thought about that in conjunction with in-plane Wifi
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Old Apr 28, 18, 7:41 pm
  #204  
 
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I was on G-YMMD MCO-LGW on 26th April and can confirm it had WiFi onboard. Was surprisingly fast!
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Old May 7, 18, 4:12 am
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G-YMME operated as BA9 last night and a colleague confirmed WiFi is fitted and available.
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Old May 7, 18, 4:16 am
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Originally Posted by PJSMITH0 View Post
G-YMME operated as BA9 last night and a colleague confirmed WiFi is fitted and available.
G-YMME only came back from fitting a few days ago so your colleague got very lucky! Thanks for confirming.
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Old May 7, 18, 4:28 am
  #207  
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Confirmed Connected Aircraft update
747 -400 CIVR CIVS CIVV CIVY CIVW CIVY BYGC BYGD
777-300 STBE
777-200 VIIC VIIG VIIS VIIY YMMD
Other aircraft are in test mode.
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Old May 7, 18, 5:21 pm
  #208  
 
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Flew on IIY last week. Wifi was announced as available, the BA Wifi ssid was visible, but all I got on any device (two of which I'd previously used happily on the wifi fitted 86J 747s) was a Gogo Inflight "service unavailable" message when redirected to the captive portal.

Still some wrinkles to be ironed out it seems.
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Old May 8, 18, 5:41 pm
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If FR24 is right I'll be on TBB (which was in Shannon earlier in the week) tomorrow night. I'll report back then if wifi is available (or Thursday afternoon if it isn't!).
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Old May 9, 18, 5:12 pm
  #210  
 
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Originally Posted by Quark999 View Post
That reminded me:


If Wifi is now becoming more common on BA planes and you use more than one device or travel with a partner, it might be worth looking into something like this - https://www.usatoday.com/story/trave...ices/83284950/

Probably not that exact device, but I found it interesting that someone had already thought about that in conjunction with in-plane Wifi
Many Android devices can do this too (WiFi Sharing), but it is prohibited in the .air T&C's. Not sure how they manage it though?
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