On-board WiFi: soft launch is underway

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Old Mar 19, 19, 12:49 am   -   Wikipost
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Onboard WiFi is being progessively introduced to both BA's long and shorthaul fleets and is being marketed as Highlife Connect. This thread is to track the rollout.

See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.

Longhaul aircraft with WiFi fitted
A380 - 5 Aircraft

G-XLEA, G-XLEB, G-XLEG, G-XLEH, G-XLEI

747 (Super Hi-J) - 17 Aircraft

G-CIVF, G-CIVH, G-CIVI, G-CIVR, G-CIVS, G-CIVV, G-CIVW, G-CIVX, G-CIVY, G-CIVZ
G-BYGA, G-BYGB, G-BYGC, G-BYGD, G-BYGE, G-BYGF, G-BYGG

777-200 (4 Class) - 23 Aircraft

​​​​​​G-VIIA, G-VIIC, G-VIID, G-VIIE, G-VIIF, G-VIIG, G-VIIH, G-VIIJ, G-VIIK, G-VIIL, G-VIIM, G-VIIN, G-VIIS, G-VIIV, G-VIIW, G-VIIY
G-YMMJ, G-YMMK, G-YMML, G-YMMN, G-YMMO, G-YMMP
G-RAES

​​​​​​777-200 (3 Class) - 13 Aircraft

G-VIIO, G-VIIU, G-VIIX
G-YMMA, G-YMMB, G-YMMC, G-YMMD, G-YMME, G-YMMF, G-YMMR, G-YMMS, G-YMMT, G-YMMU

777-300 - 8 Aircraft

G-STBA, G-STBB, G-STBC, G-STBD, G-STBE, G-STBG, G-STBI, G-STBL

787-9 - 1 Aircraft

G-ZBKI


This is the current cost for longhaul flights:

Basic (Browse package)
  • 1 hour: £4.99
  • 4 hours: £10.99
  • Full flight: £14.99

Fast (Stream package)
  • 1 hour: £7.99
  • 4 hours: £17.99
  • Full flight: £23.99

Longhaul aircraft planned NOT to have WiFi fitted
BA have decided to not fit WiFi to the aircraft listed below. Some of the aircraft are due to be retired from the fleet over the next two years. This is thought to be part of the reason for not fitting them with WiFi.

747 (Mid-J) - 16 Aircraft

G-BNLN, G-BNLY
G-CIVA, G-CIVB, G-CIVC, G-CIVD, G-CIVE, G-CIVJ, G-CIVK, G-CIVL, G-CIVM, G-CIVN, G-CIVO, G-CIVP, G-CIVT, G-CIVU

747 (Super Hi-J) - 1 Aircraft

G-CIVG

777-200 (4 Class) - 3 Aircraft

G-ZZZA, G-ZZZB, G-ZZZC

Longhaul aircraft still to be fitted with WiFi
WiFi installation on the remaining longhaul aircraft in operation is expected to be completed in 2020. Dates shown below are roughly when each aircraft is planned to return to service having undergone WiFi installation. Aircraft are listed firstly by type, then listed by planned return to service date.

Information shown may subject to change and is based on info posted in this thread.


A380

G-XLEC - 13 May (Currently at MNL)
G-XLEJ - 18 June
G-XLED - 18 August
G-XLEE - 24 October
G-XLEK - 29 November
G-XLEF - February 2020
G-XLEL - 2020

777-200 (4 Class)

G-YMMH - 13 May
G-YMMG - 23 May
G-VIIB - 30 June
G-YMMI - 13 July

777-200 (3 Class)

G-VIIP - 8 April (currently at CWL)
G-VIIR - 30 April
G-VIIT - 24 October

​​​​​​777-300

G-STBK - 18 June
G-STBH - 27 November
G-STBF - 2020
G-STBJ - 2020

787-8
All expected to be fitted in 2020

787-9

G-ZBKJ - 14 April
G-ZBKK - 23 April
G-ZBKH - 2 May
G-ZBKL - 3 July
G-ZBKM - 12 July
G-ZBKG - 20 July
G-ZBKN - 28 July
G-ZBKO - 20 August
G-ZBKP - 22 November
G-ZBKA - 2020
G-ZBKB - 2020
G-ZBKC - 2020
G-ZBKD - 2020
G-ZBKE - 2020
G-ZBKF - 2020
G-ZBKR - 2020
G-ZBKS - 2020

For a full list click here: spreadsheet.
Shorthaul aircraft with WiFi fitted and enabled
Following testing the system went live on the first few aircraft in March 2019 with full rollout expected by summer 2019.

A320 - 3 Aircraft

G-GATK
G-TTNC
G-TTOE

The following aircraft have WiFi fitted and in use for testing purposes only:

A319 - 2 Aircraft

G-EOUA
G-EUPP

A320 (CEO) - 8 Aircraft

G-EUUG, G-EUUK, G-EUUL, G-EUUM, G-EUUN, G-EUUP
G-EUYE
G-TTOB

The cost of wifi on shorthaul flights is dependant on the route. So far the following prices are known:-

Messaging £1.99 to £2.99

Browse & Stream
£6.99 (HAM)
£7.99 (LIS)

Shorthaul aircraft NOT planned to receive WiFi
BA plan to withdraw a number of their A319 aircraft over the next two years. As a result the aircraft listed below will not be fitted with WiFi.

A319 - 30 Aircraft

G-EUOB to I
G-EUPA to K, G-EUPW
G-DBCA-H, G-DBCJ, G-DBCK
Background information:
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Old Mar 4, 18, 6:43 am
  #151  
 
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Originally Posted by NFH View Post
I flew yesterday on G-ZBJI, a 787 delivered last autumn. I noticed two encrypted wifi networks throughout the flight - BABG-ZBJI and GP54913990.
The Wi-Fi you see on those 787s is the eLog downlink, it's not for customers, crew don't have access to it. It's for the plane to download its eLog so that the engineers know what they'll need to work on as soon as the plane is on the ground, thus saving the time of having to engage the aircraft, trawl through the log, get a debrief from the crew, decipher other people's writing...
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Old Mar 4, 18, 7:17 am
  #152  
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Originally Posted by NFH View Post
I flew yesterday on G-ZBJI, a 787 delivered last autumn. I noticed two encrypted wifi networks throughout the flight - BABG-ZBJI and GP54913990. One of the cabin crew seemed particularly into technology. He told me that lots of BA aircraft are have the necessary hardware for wifi, but BA has delayed activating the wifi for some reason. I got the impression that BA wants to have a more big-bang launch than incrementally and quietly adding the service to individual aircraft.
Correct as above, BA are announcing each aircraft as they are fitted.
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Old Mar 5, 18, 12:06 am
  #153  
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Beware G-STBE, she just ferried me home from GRU but no announcement and no WiFi the whole way. Asked the crew who said they donít touch/control anything. Hope it wasnít just the case that they forgot to switch it on!
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Old Mar 5, 18, 1:34 am
  #154  
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No this are correct we have no control over the system.
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Old Mar 6, 18, 1:02 am
  #155  
 
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Originally Posted by dnw View Post
Beware G-STBE, she just ferried me home from GRU but no announcement and no WiFi the whole way. Asked the crew who said they donít touch/control anything. Hope it wasnít just the case that they forgot to switch it on!
This may be linked to 'reliability issues' with the 2Ku system. Delta use it as well and have been publicly apologising that it's not working properly. Hopefully these are just teething problems on what is, after all, still a relatively new system.
This is from a week ago but there were still issues yesterday:

https://runwaygirlnetwork.com/2018/0...bility-issues/
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Old Mar 10, 18, 3:47 pm
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On a 77W with wifi,working quite well. Can't read the registration from flight radar 24 because of tired red eyes but the connection is good BA168
[eidt] is G-STBE
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Old Mar 24, 18, 12:52 pm
  #157  
 
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Soo. 6 months has now passed since this thread was created and we've got 6 aircraft with wifi..
By 2019, over 90 per cent of the airline's fleet will be Wi–Fi enabled.
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Old Mar 25, 18, 5:21 am
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Was on BA 278 yesterday from SJC to LHR on Dreamliner - No Wifi.
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Old Mar 25, 18, 5:23 am
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Originally Posted by navatwal View Post
Was on BA 278 yesterday from SJC to LHR on Dreamliner - No Wifi.
No BA Dreamliners currently have passenger wifi.
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Old Mar 25, 18, 7:24 am
  #160  
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Did the 777 ex-LGW G-VIIX that came back from Singapore refurb get WiFi fitted? This would make sense but maybe not if itís not done in SIN...
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Old Mar 25, 18, 9:39 am
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Was on BA117 last Friday to New York (744) and it has WiFi.

First hour was free if you register, no credit card details needed. Was actually impressed with the service.
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Old Mar 26, 18, 12:39 am
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Only five long haul heavies and not one short haul with WiFi? Whatever is the hold up? This is surely comically behind schedule.
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Old Mar 26, 18, 3:50 am
  #163  
 
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Originally Posted by skipness1E View Post
Only five long haul heavies and not one short haul with WiFi? Whatever is the hold up? This is surely comically behind schedule.
Quite a lot of the short haul aircraft have actually been fitted, 2 Wi-Fi receivers on the bottom of the aircraft. The delay will be due to CAA radio licensing or the Wi-Fi ground towers that are set to be used.
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Old Mar 26, 18, 4:20 am
  #164  
 
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It's important to reiterate that there are two different systems, one for long-haul, one for short-haul. BA themselves don't make that very clear. Both solutions are very new, and in my opinion it was the right decision to roll out something more future-proof which means it will actually be useful for something.

The short-haul Inmarsat/Deutsche Telekom network is just about getting ready for commercial use. BA didn't do themselves favours by not distinguishing between the long-haul network (ready, but very new and teething problems) and the short-haul network (not even quite ready yet), and especially for the latter there isn't really delays, but it was never going to be ready when announced to begin with. Also, for the long-haul network, there are still entire aircraft types (such as the 787) that don't have an antenna solution available from Gogo at all yet.

Originally Posted by Naz1 View Post
Quite a lot of the short haul aircraft have actually been fitted, 2 Wi-Fi receivers on the bottom of the aircraft. The delay will be due to CAA radio licensing or the Wi-Fi ground towers that are set to be used.
The shorthaul network won't be using Wifi ground towers, but cellular downstream over land, a bit like the original Gogo, with Satellite upstream, and Satellite downstream over the sea. I don't think the CAA has much to do with this now, as this is a pan-European network and the aircraft certifications will be done. Viasat is currently throwing its toys out of the pram because of that land-based component, but that legal challenge doesn't seem to have delayed things, and it should ensure that the bandwidth will be useable if this is picked up by more and more airlines. Details here: https://inflight.telekom.net/ean

So, short of BA rushing the announcements to combat Norwegian, I think this is all just as quick or slow as had to be expected...
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Old Mar 26, 18, 12:57 pm
  #165  
 
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Originally Posted by Calum View Post
Soo. 6 months has now passed since this thread was created and we've got 6 aircraft with wifi..
There are more. G-STBL has it fitted (mentioned on Twitter on Feb 25th that it was fitted 'a few weeks ago').
CIVW, CIVY and a couple of the BYG's have had major maintenance recently which you'd assume would include wifi fitting.

The problem is that BA don't announce which planes have it until you're on board so you're relying on tweets, messages on here or hoping someone at BA Enginerring comes along with a list of aircraft that have it.
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