'Hello mate!'
#62
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Original Poster
Join Date: Jun 2008
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If it bothered you, I suspect you aren't as "laid back and informal" as you perhaps think. Not least by referring to being entitled to a certain formality!!
if it made you uncomfortable certainly raise it with BA, but I'm not sure trying to objectively assess your level of informality reinforces your point.
if it made you uncomfortable certainly raise it with BA, but I'm not sure trying to objectively assess your level of informality reinforces your point.
and yes, I've occasionally had it on Aussie airlines and somehow, down under, it feels far more comfortable because it seems to come more naturally to people. Today, the 'hello mate' crew member did not come across as spontaneous at all. He seemed bored and overdoing it to try and come across as friendly and I don't think it worked.
in many ways I'm reassured to see many people feel that it's not an unnatural way to greet passengers on a BA plane. Personally though, I wouldn't allow myself to greet another person I do not know by 'hello mate' in a professional context, and I'll admit that in the UK and Europe at least, I'm not used to professionals - be they a crew member, a banker, a doctor, or a teacher - choosing that greeting for clients whom they are meeting for the first time.
#63
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
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#64
Join Date: May 2012
Location: London, UK
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Posts: 390
"Now look here, MATE..."
Followed by some complaint about the addressee having spilled one's pint, encroached upon one's personal space on the Tube, looked at one/one's beloved/one's friend in a funny way, and so on. Rarely does any good come of a situation where that word is used.
I'd be surprised to hear it from cabin crew too.
#65
Join Date: Apr 2007
Location: Australia
Posts: 6,338
I could never be described as "laid back" but I also don't like being called "sir" as I'm not an officer in one of Her Majesty's armed forces.
I think "hello mate" is not an acceptable form of address outside of a public house tap room within a service industry, a simple "good morning/afternoon/evening" will suffice or even just "hello".
However, if I boarded a flight and was greeted by a female crew member along the lines of "Alreet pet" or "morning chuck", I wouldn't bat an eyelid - double standards? Possibly.
I think "hello mate" is not an acceptable form of address outside of a public house tap room within a service industry, a simple "good morning/afternoon/evening" will suffice or even just "hello".
However, if I boarded a flight and was greeted by a female crew member along the lines of "Alreet pet" or "morning chuck", I wouldn't bat an eyelid - double standards? Possibly.
As an Aussie I'm perfectly happy with G'day mate. I suspect I Am rather more informal than many claiming to be....
#66
Join Date: Dec 2004
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Posts: 4,432
As a Yank, I love being called, "luv" when I am in the U.K. As a rule I am much less formal than my friends in LON and I actually try to restrain myself when we get together. That being said, from the first time I met my LON based sets of friends (on a cruise) I called them "honey" and I think they must have liked it, though it wasn't formal, as we have been friends for 12 years now.
I call everybody "honey" or "hon" but I think if I were a FA I may ratchet it back a notch.
I call everybody "honey" or "hon" but I think if I were a FA I may ratchet it back a notch.
#67
Join Date: Jun 2014
Location: Over the North Atlantic
Programs: AA EXP
Posts: 494
As a yank, I am confused why someone would get offended at being called mate? Is there some hidden connotation that I am not getting? Is it somehow to equivalent to saying "hey dude!" in America?
#68
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Join Date: Aug 2006
Location: Argentina
Posts: 40,210
I don't think a ''hello mate'' greeting belongs in the First Class cabin however on a short haul flight where the average fare paid per mile likely works out cheaper than a ride on public transport to work I think you're fortunate to be greeted at all.
#69
Join Date: Nov 2015
Location: BNE
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I think the greeting was a little overly familiar and therefore not entirely appropriate in a flying situation.
I've always associated "mate" with "Australian". So if I were flying some regional Australian airline (is there one?) or if the FA was obviously an Aussie, I perhaps wouldn't think too much of it. But in general, I think it's just as easy to say "Good morning sir / madam" as it is to say "Hello mate".
I've always associated "mate" with "Australian". So if I were flying some regional Australian airline (is there one?) or if the FA was obviously an Aussie, I perhaps wouldn't think too much of it. But in general, I think it's just as easy to say "Good morning sir / madam" as it is to say "Hello mate".
#70
Join Date: Nov 2013
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I've no idea if those who don't like it are British or not. If they are, it could be a throwback to the days of masters and servants.
I don't think a ''hello mate'' greeting belongs in the First Class cabin however on a short haul flight where the average fare paid per mile likely works out cheaper than a ride on public transport to work I think you're fortunate to be greeted at all.
I don't think a ''hello mate'' greeting belongs in the First Class cabin however on a short haul flight where the average fare paid per mile likely works out cheaper than a ride on public transport to work I think you're fortunate to be greeted at all.
#71
Join Date: Feb 2009
Location: YYC
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Dude is more of a younger persons greeting (of any class), where as mate is very informal, typically a working class sort of thing. You're much more likely to hear it from someone on some sort of government assistance than not.
#72
Join Date: Jul 2012
Location: The North
Posts: 1,846
But equating “working class” with likely to be “on some sort of government assistance” (and all the negative implications that carries, rightly or wrongly - ‘scroungers’, etc) seems to be at best insensitive
#73
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 5,228
Perhaps it is a generational thing, but as a 35 year old I don't understand why the amount paid per mile should dictate the formality (or even existence) of the greeting. By your logic, it should be "Hello Mr. Smith" in 1A, maybe with a bow, and "Oy tosser!" to the same guy in 40B?
What's wrong with "hello - welcome" or "good morning"?
#74
Join Date: Apr 2007
Location: Australia
Posts: 6,338
Regional airlines in Aus would be Rex (regional express) - where arriving at your destination with both propellors attached to your turboprop is an achievement, Alliance - who fly from Brisbane to about five places, or the lamentable Jetstar and Tiger. Obviously there's also mainline QantasLink and Virgin Australia.
OK then... presumably you also refer to ANY safe arrival of a BA 777 at LHR similarly? No? Why not? BA 777s have crashed PRECISELY as often as Rex has lost a prop.....
#75
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I'm neither the cabin crew member's 'buddy' or 'mate'.