Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Sep 16, 2017, 2:32 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero


Summary
This is a guide to gold upgrade vouchers which BA issues. In the wiki there are a number of frequently asked questions, and in the posts below there is a lot of detail and information on these vouchers.

Frequently Asked Questions
Q: What is a Gold Upgrade Voucher?
Gold Upgrade Vouchers are awarded when you reach certain Tier Point levels and allow you to an upgrade to the next travel class.

Q: How do I qualify for a Gold Upgrade Voucher?
You will be awarded a Gold Upgrade Voucher for Two (GUF2) when you reach 2,500 Tier Points. Two Gold Upgrade Vouchers for One (GUF1) are awarded when you reach 3,500 Tier Points. You have the option to choose another two GUF1s at 7,000, 8,000 and 9,000 Tier Points.

Q: When will I know I have a voucher?
The voucher will appear on your BAEC homepage when you hit the required Tier Points in the same place as any Amex 241s that you may have.



Q: How long is the voucher valid for?
The voucher is valid for 12 months must be redeemed within one year of its issue.

Q: Do I have to travel by the expiry date?
No. You must book your ticket by the expiry date so you can travel up to 355 days after.

Q: Can the voucher be extended?
If you do not redeem the voucher within twelve months you can request an extension. Extensions are usually granted for a further six months.

Q: Where can I use the voucher?
You can use the voucher for a one class upgrade on any BA published fare on flights operated by BA.

Q: Can I use the voucher for a one way ticket?
Yes. The voucher can be used for a one way booking. FT opinion may say that this is not a good use but your individual circumstances will influence this.

Q: Where can I upgrade to?
You can upgrade to the next cabin on any BA flight:
  • Euro Traveller to Club Europe
  • World Traveller to World Traveller Plus
  • World Traveller Plus to Club World
  • Club World to First (where fitted on the aircraft)
Q: What cabin would an economy booking upgrade to?
As the voucher will upgrade you to the next available cabin, an economy (Euro Traveller / World Traveller) booking would upgrade you to Club Europe (from ET) on the short haul flight and World Traveller Plus (from WT) on the long haul flight.

Q: I havent got a companion. Can I still use a GUF2?
Yes. You can use a GUF2 on your own for a single or return journey. GUF2 can be divided to two GUF1 meaning that if you want to use it as a solo traveller, ask first through customer service to divide it.

Q: Does the voucher have to be used in conjunction with a paid fare?
No. Gold Upgrade Vouchers can be used either with a paid fare or a journey booked with Avios.

Q: Can I use the Gold Upgrade voucher with an Amex 2-4-1 voucher?
Yes. You can combine a GUF with a companion voucher (also known as a 2-4-1). This is a great way to really get a really good value use for the voucher as you will save a very large amount of Avios.

Q: Can I use the Gold Upgrade voucher with a Lloyds voucher?
No. A Lloyds voucher cannot be combined with a Gold Upgrade voucher.

Q: Can I UuA a ticket and then use my GUF voucher?
No. Tickets can only be upgraded using the Gold Upgrade voucher or Avios, not both.

Q: Are bookings made with the Gold Upgrade voucher flexible?
Only if the underlying ticket is in a flexible bucket. For example a J ticket upgraded to First will be flexible according to the original ticket rules. The same applies to redemption tickets.

Q: Can I use the Gold Upgrade voucher on another oneworld airline?
Yes, currently only with AA when certain conditions of use are fulfilled.

Q: Is the voucher valid on franchise operated flights?
Yes. Gold Upgrade vouchers are available for British Airways and franchise operated flights only.

Q: Can I use the voucher on an itinerary that includes non-BA flights?
With a booking direct with BA this is fine. For a TA booking you cant include non-BA flights. However, there are the occasional reports of a few slipping through where some Travel Agents have managed to apply a GUF to a booking which includes both BA and non-BA flights on BA codeshares.

Q: Can I upgrade an existing booking?
Yes. Please call the BA Service Centre to do this. If you have booked with a Travel Agent then the voucher must be used at the time of booking. Additional taxes and fees may apply. UPDATE - As of January 2018 the restriction to TA bookings no longer applies so if you book with a TA you can apply the GUF at any time by contacting BA directly up to 24 hours before your flight to process the upgrade - see post 3 for more details.

Q: Do I have to travel myself when I use the Gold Upgrade voucher like the Amex 2-4-1?
If you book with BA you can use the voucher for any other person or persons. However you must pay for the booking yourself either through your account on ba.com or through the Service Centre. If you book through a TA then the voucher owner must travel on the booking.

Q: If I cancel the booking will I get the Gold Upgrade voucher back?
If you cancel more than 24 hours before departure then the voucher will be reinstated to your account if the original validity has not expired. If you cancel within 24 hours then the voucher will not be available for further use. Any refund on the other part of the ticket will be subject to the original fare rules.

Q: Does there have to be Avios availability in the upgraded cabin to use the Gold Upgrade voucher?
No. There only needs to be discounted revenue fare availability in the cabin you are upgrading to (A for First, I for Club and T for WT+).
It used to be the case that you had to book through a Travel Agent to achieve this, and that direct bookings with BA required Avios availability in the cabin you are upgrading to. With changes to GUF2 made in 2019, this is no longer the case.

Q: Can I book the outbound leg using an Amex 2-4-1 and GUF2 and then add the inbound when it becomes available?
Yes. This can be done in the same way as adding a return leg to a booking using the Amex 2-4-1 voucher.

Q: Can I use the Gold Upgrade voucher on flights that do not originate in the UK?
Yes. Flights do not have to originate in the UK. A GUF can be used on an ex-EU booking - there is no requirement to start and finish in the UK or your Executive Club resident country.

Q: Can I use two GUF1s to upgrade two classes?
No. Nice try

Q: Can the Gold Upgrade voucher be used by anyone in the Household Account?
Any Household Account Member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account, but the head must be a gold card holder. If the head is not a gold the voucher is effectively lost since it cant be allocated.

Q: Will I earn Tier Points and Avios with the Gold Upgrade voucher?
Yes. You should earn tier points and Avios in line with the original selling class of the booking and not based on the cabin you upgraded in to - although sometimes mistakes do seem to happen and you do end up earning based on the cabin you upgraded to. As a reward booking doesnt earn any tier points or Avios you wont earn anything from a reward booking to which you had applied a GUF.

Q: I have more than two people in my booking. Can I just upgrade two of them?
No. A GUF cant be applied to a selection of passengers on a booking, and has to cover all of them - you cant end up with a booking for four people where two are still in CW and the other two are upgraded to F. If necessary you can as BA to split the booking so that those not being upgraded are under one booking reference, and those being upgraded by the GUF are in a new separate booking reference.

Q: Does an infant use an available upgrade?
No. If an upgraded booking contains an infant travelling on an infant fare, the infant will be automatically upgraded with the adults. Child fares will be subject to the same rules as adults.
Print Wikipost

BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Mar 22, 2018, 5:08 am
  #106  
 
Join Date: Jul 2009
Location: London, UK
Programs: BAEC Gold, *A Gold, Skymiles Plat
Posts: 61
Originally Posted by ermen
If you book with BA you will need upgrade availability.
If you book with TA (assuming no non-BA flights), you can book into revenue (A class) availability.
Does anyone have a particularly good TA that they use for GUF voucher use. I've got a tricky routing that I need help with.

Thanks in advance
ashley136 is offline  
Old Mar 22, 2018, 5:12 am
  #107  
 
Join Date: Jan 2007
Posts: 4,724
Originally Posted by ashley136
Does anyone have a particularly good TA that they use for GUF voucher use. I've got a tricky routing that I need help with.

Thanks in advance
Have you tried Propeller?
flashware is offline  
Old Mar 22, 2018, 5:58 am
  #108  
 
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Silver , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,181
Originally Posted by flashware
Have you tried Propeller?
Seconded Propeller. Daniel did something similar for me with a tricky routing including a multi class open jaw twist that others could not fathom.

And I had no status at the time but he booked all my seats in 3 classes across all 6 flights.
sunshinebob is offline  
Old Mar 22, 2018, 7:33 am
  #109  
 
Join Date: Jan 2011
Location: Split between MAN & AKL
Programs: BAEC GGL/CCR, SkyMiles Gold, Mucci deux fois
Posts: 619
Propeller.

Daniel and the team are truly excellent.
Lefly likes this.
PrimaVista is offline  
Old Mar 22, 2018, 8:11 am
  #110  
 
Join Date: Jul 2009
Location: London, UK
Programs: BAEC Gold, *A Gold, Skymiles Plat
Posts: 61
Many thanks for Propeller info/recommendations.
ashley136 is offline  
Old Mar 22, 2018, 8:48 am
  #111  
 
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,451
3500TP is definitely GUF1, yes? I'm just 640TP shy, but think it's only worth chasing if it's a GUF2.
mmxbreaks is offline  
Old Mar 22, 2018, 8:52 am
  #112  
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 43,680
Originally Posted by mmxbreaks
3500TP is definitely GUF1, yes? I'm just 640TP shy, but think it's only worth chasing if it's a GUF2.
Yes. 2x GUF1s are given automatically at 3500 TPs. You can use both on one booking for two people if needed so effectively using like 1x GUF2.
KARFA is offline  
Old Mar 22, 2018, 11:25 am
  #113  
 
Join Date: Nov 2001
Location: SAV/HHH
Programs: BA Lifetime Gold (current GGL), HH Diamond
Posts: 1,293
Originally Posted by KARFA


Yes. 2x GUF1s are given automatically at 3500 TPs. You can use both on one booking for two people if needed so effectively using like 1x GUF2.
i know that you can use 2x GUF1 for one booking for 2 passengers directly with BA, but can you do the same via a TA?

My assumption has been No, but maybe I am wrong.
skippythelizard is offline  
Old Mar 22, 2018, 2:46 pm
  #114  
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 43,680
Originally Posted by skippythelizard
i know that you can use 2x GUF1 for one booking for 2 passengers directly with BA, but can you do the same via a TA?

My assumption has been No, but maybe I am wrong.
i dont see why you couldnt use 2x GUF1s with a TA on one booking.
KARFA is offline  
Old Mar 28, 2018, 10:01 pm
  #115  
 
Join Date: Apr 2016
Location: Hong Kong
Programs: BA Gold
Posts: 114
Anyone have any experience using GUF2 on a multi-city booking? Hoping to use one to upgrade to CW for the first 2 legs of a HKG-LHR-CPT-HKG trip.
rocketship87 is offline  
Old Mar 29, 2018, 2:31 am
  #116  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,641
Originally Posted by rocketship87
Anyone have any experience using GUF2 on a multi-city booking? Hoping to use one to upgrade to CW for the first 2 legs of a HKG-LHR-CPT-HKG trip.
Will CPT-HKG be on a CX flight number, or are you doing it some other way that keeps it to BA codes? You will want to read the restrictions on using GUFs on tickets that have other flights using other airlines' flight numbers.
Globaliser is offline  
Old Apr 1, 2018, 4:25 pm
  #117  
 
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 1,066
TA recommendation

Thanks for the excellent post and all the very useful info. I routinely lose these vouchers year in and year out. Im now going to try booking with a TA. Could anyone recommend me a TA who is familiar with using these please?

Thanks.
HFHFFlyer is offline  
Old Apr 1, 2018, 4:37 pm
  #118  
 
Join Date: Jul 2008
Location: All over the place often South Wales and Lake District
Programs: BA Gold for Life Accor Platinum
Posts: 4,635
Originally Posted by HFHFFlyer
Thanks for the excellent post and all the very useful info. I routinely lose these vouchers year in and year out. Im now going to try booking with a TA. Could anyone recommend me a TA who is familiar with using these please?

Thanks.

As above - Propeller. Good service great value ^
HFHFFlyer likes this.
itsmeitisss is offline  
Old Apr 25, 2018, 12:56 pm
  #119  
 
Join Date: Sep 2012
Location: Hong Kong
Programs: BA Gold, DL PM, , Hilton Diamond (from being in a bed), SPG Plat, MR Plat
Posts: 922
Q regarding changing a WT+ to CW booking made with GUF. May have to make quite a dramatic change to a ticket that was made using GUF. Is the change fee based of the original booking class ? (T, 150) Also, while the GUF that was used is still within expiry dates, what happens if I have to change once it has expired?

Many thanks
ESFLYER95 is offline  
Old Apr 25, 2018, 1:14 pm
  #120  
 
Join Date: Jan 2005
Location: AMS
Programs: FB Plat;BA Silver; IHG Plat AMB
Posts: 46
TA recommendation in the Netherlands

Could someone recommend a travel agent in the Netherlands with experience in issuing a GUF. Thanks in advance!
PlnCzy is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.