Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Sep 16, 2017, 2:32 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero


Summary
This is a guide to gold upgrade vouchers which BA issues. In the wiki there are a number of frequently asked questions, and in the posts below there is a lot of detail and information on these vouchers.

Frequently Asked Questions
Q: What is a Gold Upgrade Voucher?
Gold Upgrade Vouchers are awarded when you reach certain Tier Point levels and allow you to an upgrade to the next travel class.

Q: How do I qualify for a Gold Upgrade Voucher?
You will be awarded a Gold Upgrade Voucher for Two (GUF2) when you reach 2,500 Tier Points. Two Gold Upgrade Vouchers for One (GUF1) are awarded when you reach 3,500 Tier Points. You have the option to choose another two GUF1s at 7,000, 8,000 and 9,000 Tier Points.

Q: When will I know I have a voucher?
The voucher will appear on your BAEC homepage when you hit the required Tier Points in the same place as any Amex 241s that you may have.



Q: How long is the voucher valid for?
The voucher is valid for 12 months must be redeemed within one year of its issue.

Q: Do I have to travel by the expiry date?
No. You must book your ticket by the expiry date so you can travel up to 355 days after.

Q: Can the voucher be extended?
If you do not redeem the voucher within twelve months you can request an extension. Extensions are usually granted for a further six months.

Q: Where can I use the voucher?
You can use the voucher for a one class upgrade on any BA published fare on flights operated by BA.

Q: Can I use the voucher for a one way ticket?
Yes. The voucher can be used for a one way booking. FT opinion may say that this is not a good use but your individual circumstances will influence this.

Q: Where can I upgrade to?
You can upgrade to the next cabin on any BA flight:
  • Euro Traveller to Club Europe
  • World Traveller to World Traveller Plus
  • World Traveller Plus to Club World
  • Club World to First (where fitted on the aircraft)
Q: What cabin would an economy booking upgrade to?
As the voucher will upgrade you to the next available cabin, an economy (Euro Traveller / World Traveller) booking would upgrade you to Club Europe (from ET) on the short haul flight and World Traveller Plus (from WT) on the long haul flight.

Q: I havent got a companion. Can I still use a GUF2?
Yes. You can use a GUF2 on your own for a single or return journey. GUF2 can be divided to two GUF1 meaning that if you want to use it as a solo traveller, ask first through customer service to divide it.

Q: Does the voucher have to be used in conjunction with a paid fare?
No. Gold Upgrade Vouchers can be used either with a paid fare or a journey booked with Avios.

Q: Can I use the Gold Upgrade voucher with an Amex 2-4-1 voucher?
Yes. You can combine a GUF with a companion voucher (also known as a 2-4-1). This is a great way to really get a really good value use for the voucher as you will save a very large amount of Avios.

Q: Can I use the Gold Upgrade voucher with a Lloyds voucher?
No. A Lloyds voucher cannot be combined with a Gold Upgrade voucher.

Q: Can I UuA a ticket and then use my GUF voucher?
No. Tickets can only be upgraded using the Gold Upgrade voucher or Avios, not both.

Q: Are bookings made with the Gold Upgrade voucher flexible?
Only if the underlying ticket is in a flexible bucket. For example a J ticket upgraded to First will be flexible according to the original ticket rules. The same applies to redemption tickets.

Q: Can I use the Gold Upgrade voucher on another oneworld airline?
Yes, currently only with AA when certain conditions of use are fulfilled.

Q: Is the voucher valid on franchise operated flights?
Yes. Gold Upgrade vouchers are available for British Airways and franchise operated flights only.

Q: Can I use the voucher on an itinerary that includes non-BA flights?
With a booking direct with BA this is fine. For a TA booking you cant include non-BA flights. However, there are the occasional reports of a few slipping through where some Travel Agents have managed to apply a GUF to a booking which includes both BA and non-BA flights on BA codeshares.

Q: Can I upgrade an existing booking?
Yes. Please call the BA Service Centre to do this. If you have booked with a Travel Agent then the voucher must be used at the time of booking. Additional taxes and fees may apply. UPDATE - As of January 2018 the restriction to TA bookings no longer applies so if you book with a TA you can apply the GUF at any time by contacting BA directly up to 24 hours before your flight to process the upgrade - see post 3 for more details.

Q: Do I have to travel myself when I use the Gold Upgrade voucher like the Amex 2-4-1?
If you book with BA you can use the voucher for any other person or persons. However you must pay for the booking yourself either through your account on ba.com or through the Service Centre. If you book through a TA then the voucher owner must travel on the booking.

Q: If I cancel the booking will I get the Gold Upgrade voucher back?
If you cancel more than 24 hours before departure then the voucher will be reinstated to your account if the original validity has not expired. If you cancel within 24 hours then the voucher will not be available for further use. Any refund on the other part of the ticket will be subject to the original fare rules.

Q: Does there have to be Avios availability in the upgraded cabin to use the Gold Upgrade voucher?
No. There only needs to be discounted revenue fare availability in the cabin you are upgrading to (A for First, I for Club and T for WT+).
It used to be the case that you had to book through a Travel Agent to achieve this, and that direct bookings with BA required Avios availability in the cabin you are upgrading to. With changes to GUF2 made in 2019, this is no longer the case.

Q: Can I book the outbound leg using an Amex 2-4-1 and GUF2 and then add the inbound when it becomes available?
Yes. This can be done in the same way as adding a return leg to a booking using the Amex 2-4-1 voucher.

Q: Can I use the Gold Upgrade voucher on flights that do not originate in the UK?
Yes. Flights do not have to originate in the UK. A GUF can be used on an ex-EU booking - there is no requirement to start and finish in the UK or your Executive Club resident country.

Q: Can I use two GUF1s to upgrade two classes?
No. Nice try

Q: Can the Gold Upgrade voucher be used by anyone in the Household Account?
Any Household Account Member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account, but the head must be a gold card holder. If the head is not a gold the voucher is effectively lost since it cant be allocated.

Q: Will I earn Tier Points and Avios with the Gold Upgrade voucher?
Yes. You should earn tier points and Avios in line with the original selling class of the booking and not based on the cabin you upgraded in to - although sometimes mistakes do seem to happen and you do end up earning based on the cabin you upgraded to. As a reward booking doesnt earn any tier points or Avios you wont earn anything from a reward booking to which you had applied a GUF.

Q: I have more than two people in my booking. Can I just upgrade two of them?
No. A GUF cant be applied to a selection of passengers on a booking, and has to cover all of them - you cant end up with a booking for four people where two are still in CW and the other two are upgraded to F. If necessary you can as BA to split the booking so that those not being upgraded are under one booking reference, and those being upgraded by the GUF are in a new separate booking reference.

Q: Does an infant use an available upgrade?
No. If an upgraded booking contains an infant travelling on an infant fare, the infant will be automatically upgraded with the adults. Child fares will be subject to the same rules as adults.
Print Wikipost

BA Gold Upgrade Voucher Discussion and Wiki Thread

Old May 23, 2024, 6:24 am
  #1126  
 
Join Date: Jun 2023
Location: UK, South Korea, Singapore
Programs: BAEC GGL, KrisFlyer Gold, Delta Platinum, Marriott Ambassador, Blah ~ Blah.. something more
Posts: 166
Hello, All

Is this possible for GUF changes by any chance?

I applied a GUF to a commercial booking booked in Class I and upgraded it to A.

I want to change the date of it and if I want to do it without any additional cost other than the change penalty, do I need an A slot? Or do I need to have both A and I slots?
Pierre_m is offline  
Old May 23, 2024, 6:31 am
  #1127  
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 43,667
I think the problem is any changes are subject to the fare rules of the underlying CW fare. So if that CW fare says any changes are subject to repricing and change fee, then that is what you will pay to end up in CW on the new flight you want to change to.

If there is A selling class or F reward availability on your new flight, you should also be able to maintain the F seat using the existing GUF.
Pierre_m likes this.
KARFA is online now  
Old May 23, 2024, 6:35 am
  #1128  
 
Join Date: Jun 2023
Location: UK, South Korea, Singapore
Programs: BAEC GGL, KrisFlyer Gold, Delta Platinum, Marriott Ambassador, Blah ~ Blah.. something more
Posts: 166
Originally Posted by KARFA
I think the problem is any changes are subject to the fare rules of the underlying CW fare. So if that CW fare says any changes are subject to repricing and change fee, then that is what you will pay to end up in CW on the new flight you want to change to.

If there is A selling class or F reward availability on your new flight, you should also be able to maintain the F seat using the existing GUF.
Thanks, I guess I'll have to talk to them anyway, it's not easy with the time difference.
Pierre_m is offline  
Old May 26, 2024, 10:38 am
  #1129  
 
Join Date: Jan 2014
Location: BOGish. VLCish. It's complicated.
Programs: BA
Posts: 811
Availability to use a GUF

I am a GUF virgin, so please go gentle with me!

I have a flight booked with Avios in economy. I shall get a GUF2 next month which, if I can split it, I shall try to apply this flight for an upgrade to PE.

For the outbound, BA are showing 2 PE availability, but EF shows only 3 occupied and 3 blocked:


And for the inbound BA shows 0 PE and EF 14 available:




What is actually required to be able to use a GUF?
IanWorthington is offline  
Old May 26, 2024, 11:18 am
  #1130  
 
Join Date: Jan 2022
Programs: BAEC
Posts: 1,598
Originally Posted by IanWorthington
I am a GUF virgin, so please go gentle with me!

I have a flight booked with Avios in economy. I shall get a GUF2 next month which, if I can split it, I shall try to apply this flight for an upgrade to PE.

For the outbound, BA are showing 2 PE availability, but EF shows only 3 occupied and 3 blocked:

And for the inbound BA shows 0 PE and EF 14 available:



What is actually required to be able to use a GUF?
You need T class availability in PE. Not sure what it means that BA shows 0 PEdoes that mean there are no avios seats? That doesnt matter. You just need T class. Seat maps are not an indication of how many seats are available, because a lot of people dont want to pay for seats and dont have free seat selection. EF will show you how many seats are for sale in each fare bucket.
RichieMc is offline  
Old May 26, 2024, 11:21 am
  #1131  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,940
This thread and its wiki should answer your questions:
BA Gold Upgrade Voucher Discussion and Wiki Thread
jerry a. laska is offline  
Old May 26, 2024, 11:29 am
  #1132  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,433
Expertflyer is the go-to tool for using GUFs and space releases. You can get a free 5 day introductory offer which gives you full access. Enter your flight details and then it will display the flight ticket 'buckets'. You need there to be seats in the T bucket to be able to upgrade to PE. Remember a GUF2 works both ways so you can upgrade your flight both ways.

GUFs are very powerful indeed. The main thread on GUFs gives you a lot more information.
firstlight is online now  
Old May 26, 2024, 11:35 am
  #1133  
 
Join Date: Jan 2014
Location: BOGish. VLCish. It's complicated.
Programs: BA
Posts: 811
Originally Posted by jerry a. laska
This thread and its wiki should answer your questions:
BA Gold Upgrade Voucher Discussion and Wiki Thread
I did check that, but I found it extremely confusing and seems that it might have outdated information in it. But thanks for replying.
IanWorthington is offline  
Old May 26, 2024, 11:36 am
  #1134  
 
Join Date: Jan 2014
Location: BOGish. VLCish. It's complicated.
Programs: BA
Posts: 811
Originally Posted by RichieMc
You need T class availability in PE. Not sure what it means that BA shows 0 PEdoes that mean there are no avios seats? That doesnt matter. You just need T class. Seat maps are not an indication of how many seats are available, because a lot of people dont want to pay for seats and dont have free seat selection. EF will show you how many seats are for sale in each fare bucket.
Good points. Many thanks.
IanWorthington is offline  
Old May 26, 2024, 11:40 am
  #1135  
 
Join Date: Jun 2023
Location: UK, South Korea, Singapore
Programs: BAEC GGL, KrisFlyer Gold, Delta Platinum, Marriott Ambassador, Blah ~ Blah.. something more
Posts: 166
Find the t in Expertflyer and if your baec country is UK, you should set the country of sale option to UK, availability will vary depending on your account country.
Pierre_m is offline  
Old May 26, 2024, 11:42 am
  #1136  
 
Join Date: Jan 2014
Location: BOGish. VLCish. It's complicated.
Programs: BA
Posts: 811
Originally Posted by firstlight
Expertflyer is the go-to tool for using GUFs and space releases. You can get a free 5 day introductory offer which gives you full access. Enter your flight details and then it will display the flight ticket 'buckets'. You need there to be seats in the T bucket to be able to upgrade to PE. Remember a GUF2 works both ways so you can upgrade your flight both ways.

GUFs are very powerful indeed. The main thread on GUFs gives you a lot more information.
Many thanks, but I was rather hoping for an answer that didn't require me to spend $100

Matrix shows me that there is, currently, T class availability on my flight dates. We'll see what happens if I'm able to split my GUF2.
IanWorthington is offline  
Old May 26, 2024, 12:07 pm
  #1137  
 
Join Date: Jan 2014
Location: BOGish. VLCish. It's complicated.
Programs: BA
Posts: 811
To calculate the additional cost for an Avios economy to PE upgrade, do I simply compare the taxes and fees between O and T?

I see the following differences on matrix:

................O........ T
UK APD 88 -> 194
YQ ......174 -> 244

So GBP 176 more is what I should expect to have to pay?
IanWorthington is offline  
Old May 26, 2024, 12:20 pm
  #1138  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,433
Originally Posted by IanWorthington
Many thanks, but I was rather hoping for an answer that didn't require me to spend $100

Matrix shows me that there is, currently, T class availability on my flight dates. We'll see what happens if I'm able to split my GUF2.
You can get 5 days of expertflyer for free - as I said...
firstlight is online now  
Old May 26, 2024, 2:10 pm
  #1139  
FlyerTalk Evangelist
 
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,489
Originally Posted by IanWorthington
Many thanks, but I was rather hoping for an answer that didn't require me to spend $100

Matrix shows me that there is, currently, T class availability on my flight dates. We'll see what happens if I'm able to split my GUF2.
If you travel regularly, the 8 a month for Expertflyer is worth it for this purpose, and many more
mikeyfly is offline  
Old May 26, 2024, 2:15 pm
  #1140  
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 43,667
Originally Posted by IanWorthington
To calculate the additional cost for an Avios economy to PE upgrade, do I simply compare the taxes and fees between O and T?

I see the following differences on matrix:

................O........ T
UK APD 88 -> 194
YQ ......174 -> 244

So GBP 176 more is what I should expect to have to pay?
yes that sounds about right
IanWorthington likes this.
KARFA is online now  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.