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BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Sep 16, 2017, 2:32 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero


Summary
This is a guide to gold upgrade vouchers which BA issues. In the wiki there are a number of frequently asked questions, and in the posts below there is a lot of detail and information on these vouchers.

Frequently Asked Questions
Q: What is a Gold Upgrade Voucher?
Gold Upgrade Vouchers are awarded when you reach certain Tier Point levels and allow you to an upgrade to the next travel class.

Q: How do I qualify for a Gold Upgrade Voucher?
You will be awarded a Gold Upgrade Voucher for Two (GUF2) when you reach 2,500 Tier Points. Two Gold Upgrade Vouchers for One (GUF1) are awarded when you reach 3,500 Tier Points. You have the option to choose another two GUF1s at 7,000, 8,000 and 9,000 Tier Points.

Q: When will I know I have a voucher?
The voucher will appear on your BAEC homepage when you hit the required Tier Points in the same place as any Amex 241s that you may have.



Q: How long is the voucher valid for?
The voucher is valid for 12 months must be redeemed within one year of its issue.

Q: Do I have to travel by the expiry date?
No. You must book your ticket by the expiry date so you can travel up to 355 days after.

Q: Can the voucher be extended?
If you do not redeem the voucher within twelve months you can request an extension. Extensions are usually granted for a further six months.

Q: Where can I use the voucher?
You can use the voucher for a one class upgrade on any BA published fare on flights operated by BA.

Q: Can I use the voucher for a one way ticket?
Yes. The voucher can be used for a one way booking. FT opinion may say that this is not a good use but your individual circumstances will influence this.

Q: Where can I upgrade to?
You can upgrade to the next cabin on any BA flight:
  • Euro Traveller to Club Europe
  • World Traveller to World Traveller Plus
  • World Traveller Plus to Club World
  • Club World to First (where fitted on the aircraft)
Q: What cabin would an economy booking upgrade to?
As the voucher will upgrade you to the next available cabin, an economy (Euro Traveller / World Traveller) booking would upgrade you to Club Europe (from ET) on the short haul flight and World Traveller Plus (from WT) on the long haul flight.

Q: I havenít got a companion. Can I still use a GUF2?
Yes. You can use a GUF2 on your own for a single or return journey. GUF2 can be divided to two GUF1 meaning that if you want to use it as a solo traveller, ask first through customer service to divide it.

Q: Does the voucher have to be used in conjunction with a paid fare?
No. Gold Upgrade Vouchers can be used either with a paid fare or a journey booked with Avios.

Q: Can I use the Gold Upgrade voucher with an Amex 2-4-1 voucher?
Yes. You can combine a GUF with a companion voucher (also known as a 2-4-1). This is a great way to really get a really good value use for the voucher as you will save a very large amount of Avios.

Q: Can I use the Gold Upgrade voucher with a Lloyds voucher?
No. A Lloyds voucher cannot be combined with a Gold Upgrade voucher.

Q: Can I UuA a ticket and then use my GUF voucher?
No. Tickets can only be upgraded using the Gold Upgrade voucher or Avios, not both.

Q: Are bookings made with the Gold Upgrade voucher flexible?
Only if the underlying ticket is in a flexible bucket. For example a J ticket upgraded to First will be flexible according to the original ticket rules. The same applies to redemption tickets.

Q: Can I use the Gold Upgrade voucher on another oneworld airline?
Yes, currently only with AA when certain conditions of use are fulfilled.

Q: Is the voucher valid on franchise operated flights?
Yes. Gold Upgrade vouchers are available for British Airways and franchise operated flights only.

Q: Can I use the voucher on an itinerary that includes non-BA flights?
With a booking direct with BA this is fine. For a TA booking you canít include non-BA flights. However, there are the occasional reports of a few slipping through where some Travel Agents have managed to apply a GUF to a booking which includes both BA and non-BA flights on BA codeshares.

Q: Can I upgrade an existing booking?
Yes. Please call the BA Service Centre to do this. If you have booked with a Travel Agent then the voucher must be used at the time of booking. Additional taxes and fees may apply. UPDATE - As of January 2018 the restriction to TA bookings no longer applies so if you book with a TA you can apply the GUF at any time by contacting BA directly up to 24 hours before your flight to process the upgrade - see post 3 for more details.

Q: Do I have to travel myself when I use the Gold Upgrade voucher like the Amex 2-4-1?
If you book with BA you can use the voucher for any other person or persons. However you must pay for the booking yourself either through your account on ba.com or through the Service Centre. If you book through a TA then the voucher owner must travel on the booking.

Q: If I cancel the booking will I get the Gold Upgrade voucher back?
If you cancel more than 24 hours before departure then the voucher will be reinstated to your account if the original validity has not expired. If you cancel within 24 hours then the voucher will not be available for further use. Any refund on the other part of the ticket will be subject to the original fare rules.

Q: Does there have to be Avios availability in the upgraded cabin to use the Gold Upgrade voucher?
No. There only needs to be discounted revenue fare availability in the cabin you are upgrading to (A for First, I for Club and T for WT+).
It used to be the case that you had to book through a Travel Agent to achieve this, and that direct bookings with BA required Avios availability in the cabin you are upgrading to. With changes to GUF2 made in 2019, this is no longer the case.

Q: Can I book the outbound leg using an Amex 2-4-1 and GUF2 and then add the inbound when it becomes available?
Yes. This can be done in the same way as adding a return leg to a booking using the Amex 2-4-1 voucher.

Q: Can I use the Gold Upgrade voucher on flights that do not originate in the UK?
Yes. Flights do not have to originate in the UK. A GUF can be used on an ex-EU booking - there is no requirement to start and finish in the UK or your Executive Club resident country.

Q: Can I use two GUF1s to upgrade two classes?
No. Nice try

Q: Can the Gold Upgrade voucher be used by anyone in the Household Account?
Any Household Account Member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account, but the head must be a gold card holder. If the head is not a gold the voucher is effectively lost since it canít be allocated.

Q: Will I earn Tier Points and Avios with the Gold Upgrade voucher?
Yes. You should earn tier points and Avios in line with the original selling class of the booking and not based on the cabin you upgraded in to - although sometimes mistakes do seem to happen and you do end up earning based on the cabin you upgraded to. As a reward booking doesnít earn any tier points or Avios you wonít earn anything from a reward booking to which you had applied a GUF.

Q: I have more than two people in my booking. Can I just upgrade two of them?
No. A GUF canít be applied to a selection of passengers on a booking, and has to cover all of them - you canít end up with a booking for four people where two are still in CW and the other two are upgraded to F. If necessary you can as BA to split the booking so that those not being upgraded are under one booking reference, and those being upgraded by the GUF are in a new separate booking reference.

Q: Does an infant use an available upgrade?
No. If an upgraded booking contains an infant travelling on an infant fare, the infant will be automatically upgraded with the adults. Child fares will be subject to the same rules as adults.
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BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Mar 26, 2024, 8:09 am
  #1081  
Ambassador, British Airways; FlyerTalk Posting Legend
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Join Date: Apr 2012
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none of the flights need to be before the expiry date, you just need to have made the booking and used the GUF prior to voucher expiry.
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Old Mar 26, 2024, 6:10 pm
  #1082  
 
Join Date: Jul 2018
Location: London
Programs: BA GGL
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One way vs return fare availability

I am looking to book a trip opening up availability with the GUF outbound to TYO in business and inbound from KUL in First. When looking at one way flights to Tokyo from London only D class seems available but when looking at the outbound leg of a return flight with the identical outbound date the booking class is I. Am i correct in thinking I can use the GUF here? In theory it would be possible to book as a Tokyo return and then amend the return leg separately I think. Any advice welcomed! thanks
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Old Mar 27, 2024, 7:35 am
  #1083  
 
Join Date: Jan 2017
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Thank you for your help
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Old Mar 30, 2024, 1:35 am
  #1084  
 
Join Date: Aug 2023
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Morning all, and appreciate any thoughts and sense check my understanding.

Using x2 GUF2 vouchers and x2 2-4-1 vouchers for a party of four.

I already have one GUF2 and will be getting another in July in my new membership year.
Myself and my spouse both have a 2-4-1 voucher.

So, I think I can make a single avios booking for four in business class (subject to availability) and use the two GUF2s to upgrade to First.

Am I correct?

Thank you.
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Old Mar 30, 2024, 3:04 am
  #1085  
 
Join Date: May 2019
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Originally Posted by Holy2000
Morning all, and appreciate any thoughts and sense check my understanding.

Using x2 GUF2 vouchers and x2 2-4-1 vouchers for a party of four.

I already have one GUF2 and will be getting another in July in my new membership year.
Myself and my spouse both have a 2-4-1 voucher.

So, I think I can make a single avios booking for four in business class (subject to availability) and use the two GUF2s to upgrade to First.

Am I correct?

Thank you.
That's right. If you do it all as one booking then you only need to have A class on sale for cash tickets in order to book - the GUF unlocks this for you.
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Old Mar 30, 2024, 5:50 am
  #1086  
 
Join Date: Aug 2023
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Originally Posted by flarmip
That's right. If you do it all as one booking then you only need to have A class on sale for cash tickets in order to book - the GUF unlocks this for you.
great - thanks.
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Old Apr 2, 2024, 3:52 am
  #1087  
 
Join Date: Jan 2022
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Has there been a slight change in the language here? Previously it was the case that you could only GUF AA prime flights. Maybe that still is the case and the website is just unclear on this. But a strict reading of this suggests that you donít need AA prime flight numbers any more. This was sometimes a pain as swapping to AA code sometimes blew up the fare. And while Iím at it, I canít see anything that suggests that you need BA codes for BA operated flights either. This would be handy as lately, it seems that often the best TATL fares are on AA codes, whether AA prime or codeshares on BA metal.
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Old Apr 2, 2024, 4:33 am
  #1088  
 
Join Date: Nov 2023
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Originally Posted by RichieMc
Has there been a slight change in the language here? Previously it was the case that you could only GUF AA prime flights. Maybe that still is the case and the website is just unclear on this. But a strict reading of this suggests that you donít need AA prime flight numbers any more. This was sometimes a pain as swapping to AA code sometimes blew up the fare. And while Iím at it, I canít see anything that suggests that you need BA codes for BA operated flights either. This would be handy as lately, it seems that often the best TATL fares are on AA codes, whether AA prime or codeshares on BA metal.
What does the asterisk say?

For Transcons, the prospect of using a GUF to upgrade is wholly illusory. There's rarely any availability, and any that comes through is usually snapped up by the AA elites who can waitlist to use an upgrade instrument. In the honeymoon period following introduction - when GGL agents were under the mistaken belief that you just needed A availability (as is the case for BA flights) - I used GUFs on AA prime flights.

So we've gone from a position where you couldn't use GUFs on AA. Now, you can, but probably only around 1% of the time.
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Old Apr 2, 2024, 4:44 am
  #1089  
 
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Originally Posted by Finland Station
What does the asterisk say?

For Transcons, the prospect of using a GUF to upgrade is wholly illusory. There's rarely any availability, and any that comes through is usually snapped up by the AA elites who can waitlist to use an upgrade instrument. In the honeymoon period following introduction - when GGL agents were under the mistaken belief that you just needed A availability (as is the case for BA flights) - I used GUFs on AA prime flights.

So we've gone from a position where you couldn't use GUFs on AA. Now, you can, but probably only around 1% of the time.
Agree. And they can't be used on AA flights booked as part of a BA Holiday booking either. I've got 6 Transcons booked in the next 3 months, of which only 1 sector I was able to upgrade using a GUF as there was an Avios seat in F on that leg. Realise it's a niche audience who are attaining and using GUFs but I do find the detail on BA.com very vague. Fortunately FT fills the knowledge gap.
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Old Apr 2, 2024, 8:43 am
  #1090  
 
Join Date: Jan 2022
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Originally Posted by Finland Station
What does the asterisk say?

For Transcons, the prospect of using a GUF to upgrade is wholly illusory. There's rarely any availability, and any that comes through is usually snapped up by the AA elites who can waitlist to use an upgrade instrument. In the honeymoon period following introduction - when GGL agents were under the mistaken belief that you just needed A availability (as is the case for BA flights) - I used GUFs on AA prime flights.

So we've gone from a position where you couldn't use GUFs on AA. Now, you can, but probably only around 1% of the time.
Asterisk doesn't actually seem to have any information attached to it (https://www.britishairways.com/en-gb...ditions-of-use). I've had good luck using them on Transcons close in. See for example tomorrow JFK-SFO is wide open. Same for 2/3 LHR-DFW flights tomorrow. Of course this might be skewed by being in the middle of spring break.

But I am still none the wiser as to whether a.) we can now apply GUFs to BA codeshares on AA metal (provided there is secret A upgrade availability and b.) whether anyone has been able to upgrade an AA codeshare on BA metal (assuming normal A availability and of course a 125- ticket).
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Old Apr 2, 2024, 8:47 am
  #1091  
 
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Originally Posted by RichieMc
But I am still none the wiser as to whether a.) we can now apply GUFs to BA codeshares on AA metal (provided there is secret A upgrade availability and b.) whether anyone has been able to upgrade an AA codeshare on BA metal (assuming normal A availability and of course a 125- ticket).
In answer to (B) - I don't think it's possible to book an AA codeshare on BA metal if you're on a 125-ticket, is it? Surely it will always be the BA prime number.
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Old Apr 2, 2024, 8:51 am
  #1092  
 
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Originally Posted by c1223
In answer to (B) - I don't think it's possible to book an AA codeshare on BA metal if you're on a 125-ticket, is it? Surely it will always be the BA prime number.
You can book AA codeshares on BA metal direct through BA. Obviously not the standard way and some agents might get ar$Ä• about it, but it's doable.
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Old Apr 3, 2024, 2:46 am
  #1093  
 
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Originally Posted by c1223
In answer to (B) - I don't think it's possible to book an AA codeshare on BA metal if you're on a 125-ticket, is it? Surely it will always be the BA prime number.
I'm confused. If it's AA marketed, doesn't that imply a 001- ticket? Which I thought was not Gufable.
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Old Apr 3, 2024, 2:56 am
  #1094  
 
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Originally Posted by IanWorthington
I'm confused. If it's AA marketed, doesn't that imply a 001- ticket? Which I thought was not Gufable.
No. ďAA marketedĒ just means it has an AA flight number. It can be a.) an AA prime flight number - so AA metal and AA flight number or b.) AA codeshare operated by BA - so AA flight number on BA metal. Both are possible on a BA 125 ticket.
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Old Apr 3, 2024, 9:27 pm
  #1095  
 
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So I believe this part of the wiki is no longer correct, as my 2 year old has her own GUV, and is part of my household account, earned last week. She is a gold card holder. Anyone able to double confirm... Not sure if it means anything of course, as I'm intending to use it along with my own
Originally Posted by wiki
Q: Can the Gold Upgrade voucher be used by anyone in the Household Account?
Any Household Account Member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account, but the head must be a gold card holder. If the head is not a gold the voucher is effectively lost since it canít be allocated.
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