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BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Sep 16, 2017, 2:32 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero


Summary
This is a guide to gold upgrade vouchers which BA issues. In the wiki there are a number of frequently asked questions, and in the posts below there is a lot of detail and information on these vouchers.

Frequently Asked Questions
Q: What is a Gold Upgrade Voucher?
Gold Upgrade Vouchers are awarded when you reach certain Tier Point levels and allow you to an upgrade to the next travel class.

Q: How do I qualify for a Gold Upgrade Voucher?
You will be awarded a Gold Upgrade Voucher for Two (GUF2) when you reach 2,500 Tier Points. Two Gold Upgrade Vouchers for One (GUF1) are awarded when you reach 3,500 Tier Points. You have the option to choose another two GUF1s at 7,000, 8,000 and 9,000 Tier Points.

Q: When will I know I have a voucher?
The voucher will appear on your BAEC homepage when you hit the required Tier Points in the same place as any Amex 241s that you may have.



Q: How long is the voucher valid for?
The voucher is valid for 12 months must be redeemed within one year of its issue.

Q: Do I have to travel by the expiry date?
No. You must book your ticket by the expiry date so you can travel up to 355 days after.

Q: Can the voucher be extended?
If you do not redeem the voucher within twelve months you can request an extension. Extensions are usually granted for a further six months.

Q: Where can I use the voucher?
You can use the voucher for a one class upgrade on any BA published fare on flights operated by BA.

Q: Can I use the voucher for a one way ticket?
Yes. The voucher can be used for a one way booking. FT opinion may say that this is not a good use but your individual circumstances will influence this.

Q: Where can I upgrade to?
You can upgrade to the next cabin on any BA flight:
  • Euro Traveller to Club Europe
  • World Traveller to World Traveller Plus
  • World Traveller Plus to Club World
  • Club World to First (where fitted on the aircraft)
Q: What cabin would an economy booking upgrade to?
As the voucher will upgrade you to the next available cabin, an economy (Euro Traveller / World Traveller) booking would upgrade you to Club Europe (from ET) on the short haul flight and World Traveller Plus (from WT) on the long haul flight.

Q: I havenít got a companion. Can I still use a GUF2?
Yes. You can use a GUF2 on your own for a single or return journey. GUF2 can be divided to two GUF1 meaning that if you want to use it as a solo traveller, ask first through customer service to divide it.

Q: Does the voucher have to be used in conjunction with a paid fare?
No. Gold Upgrade Vouchers can be used either with a paid fare or a journey booked with Avios.

Q: Can I use the Gold Upgrade voucher with an Amex 2-4-1 voucher?
Yes. You can combine a GUF with a companion voucher (also known as a 2-4-1). This is a great way to really get a really good value use for the voucher as you will save a very large amount of Avios.

Q: Can I use the Gold Upgrade voucher with a Lloyds voucher?
No. A Lloyds voucher cannot be combined with a Gold Upgrade voucher.

Q: Can I UuA a ticket and then use my GUF voucher?
No. Tickets can only be upgraded using the Gold Upgrade voucher or Avios, not both.

Q: Are bookings made with the Gold Upgrade voucher flexible?
Only if the underlying ticket is in a flexible bucket. For example a J ticket upgraded to First will be flexible according to the original ticket rules. The same applies to redemption tickets.

Q: Can I use the Gold Upgrade voucher on another oneworld airline?
Yes, currently only with AA when certain conditions of use are fulfilled.

Q: Is the voucher valid on franchise operated flights?
Yes. Gold Upgrade vouchers are available for British Airways and franchise operated flights only.

Q: Can I use the voucher on an itinerary that includes non-BA flights?
With a booking direct with BA this is fine. For a TA booking you canít include non-BA flights. However, there are the occasional reports of a few slipping through where some Travel Agents have managed to apply a GUF to a booking which includes both BA and non-BA flights on BA codeshares.

Q: Can I upgrade an existing booking?
Yes. Please call the BA Service Centre to do this. If you have booked with a Travel Agent then the voucher must be used at the time of booking. Additional taxes and fees may apply. UPDATE - As of January 2018 the restriction to TA bookings no longer applies so if you book with a TA you can apply the GUF at any time by contacting BA directly up to 24 hours before your flight to process the upgrade - see post 3 for more details.

Q: Do I have to travel myself when I use the Gold Upgrade voucher like the Amex 2-4-1?
If you book with BA you can use the voucher for any other person or persons. However you must pay for the booking yourself either through your account on ba.com or through the Service Centre. If you book through a TA then the voucher owner must travel on the booking.

Q: If I cancel the booking will I get the Gold Upgrade voucher back?
If you cancel more than 24 hours before departure then the voucher will be reinstated to your account if the original validity has not expired. If you cancel within 24 hours then the voucher will not be available for further use. Any refund on the other part of the ticket will be subject to the original fare rules.

Q: Does there have to be Avios availability in the upgraded cabin to use the Gold Upgrade voucher?
No. There only needs to be discounted revenue fare availability in the cabin you are upgrading to (A for First, I for Club and T for WT+).
It used to be the case that you had to book through a Travel Agent to achieve this, and that direct bookings with BA required Avios availability in the cabin you are upgrading to. With changes to GUF2 made in 2019, this is no longer the case.

Q: Can I book the outbound leg using an Amex 2-4-1 and GUF2 and then add the inbound when it becomes available?
Yes. This can be done in the same way as adding a return leg to a booking using the Amex 2-4-1 voucher.

Q: Can I use the Gold Upgrade voucher on flights that do not originate in the UK?
Yes. Flights do not have to originate in the UK. A GUF can be used on an ex-EU booking - there is no requirement to start and finish in the UK or your Executive Club resident country.

Q: Can I use two GUF1s to upgrade two classes?
No. Nice try

Q: Can the Gold Upgrade voucher be used by anyone in the Household Account?
Any Household Account Member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account, but the head must be a gold card holder. If the head is not a gold the voucher is effectively lost since it canít be allocated.

Q: Will I earn Tier Points and Avios with the Gold Upgrade voucher?
Yes. You should earn tier points and Avios in line with the original selling class of the booking and not based on the cabin you upgraded in to - although sometimes mistakes do seem to happen and you do end up earning based on the cabin you upgraded to. As a reward booking doesnít earn any tier points or Avios you wonít earn anything from a reward booking to which you had applied a GUF.

Q: I have more than two people in my booking. Can I just upgrade two of them?
No. A GUF canít be applied to a selection of passengers on a booking, and has to cover all of them - you canít end up with a booking for four people where two are still in CW and the other two are upgraded to F. If necessary you can as BA to split the booking so that those not being upgraded are under one booking reference, and those being upgraded by the GUF are in a new separate booking reference.

Q: Does an infant use an available upgrade?
No. If an upgraded booking contains an infant travelling on an infant fare, the infant will be automatically upgraded with the adults. Child fares will be subject to the same rules as adults.
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BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Mar 13, 2024, 3:43 pm
  #1066  
 
Join Date: Jan 2022
Programs: BAEC
Posts: 1,611
Noticed this the other day. Not sure if itís new language or if itís significant. But it seems to include ďflights marketed by British Airways and operated by American AirlinesĒ. I remember it used to be the car that you had to either book AA prime or swap it to AA prime before upgrading; and this may or may not involve a hefty price difference. This would seem to suggest that is no longer the case. Any views/experience? Obviously this is all separate from the issue thatís itís flipping impossible to find double secret A upgrade availability on AA anyway.
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Old Mar 14, 2024, 2:58 pm
  #1067  
 
Join Date: Mar 2015
Location: London / Brighton
Programs: BAEC Gold / M-Life Gold / HH Diamond
Posts: 1,713
Originally Posted by Lucanesque
If I book the itinerary I want, with hotel, will I be able to apply a GUF to it (obviously assuming I bucket fare availability)? Want to double check with the experts here given the hotel is non-refundable.
answered my own question. Short answer is, Yes, a BA Holiday with hotels and both BA and non-BA flights can be GUFed. Longer answer, I had to call BA Holiday line to ask them to upgrade. The person I got through to had heard of a gold upgrade but didnít know how to manage it, after a bit of consultation with a manager they applied the upgrade. Itís showing in MMB as CW now but for some reason it wonít ticket (despite it being fully paid). The person I spoke to doesnít know why and is going to call me back in the morning. Fingers crossed!
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Old Mar 19, 2024, 4:30 am
  #1068  
 
Join Date: Jul 2016
Location: Milton Keynes, UK
Programs: BA Gold (OW Emerald), TK Elite (*A Gold)
Posts: 584
Trying to use my first GUF2 and I'm so confused!

Ideally I want to book LHR-ORD return, for two people, travelling in Business, with midday AA outbound (to use T3) and 4pm BA return (to use T5 arrivals lounge), 19-23 Sept. Ideally as a holiday package with hotel included. Pricing a Premium Economy holiday up it was coming back at about £2,800 total. Great, a few fees on top and sorted I thought...

I go to do a dummy flight only booking, using the GUF2, to attempt to see how much the fees will be. Firstly it shows no AA availability, so I pick BA option out, return has no availability at all on the chosen date, so pick a BA option on a different day. Total price £4,065! I do a flight only booking, without any voucher, booked into Business for the same dates and flights, total price £4,125. What?!!

I don't want to phone up and then have to say "no thanks" when quoted the final price, I'd be embarrassed! But at this point the voucher seems useless to me. I've done things like using ExpertFlyer and can see 'I' availability on my original dates, and reading this thread it seems I should be able to book the original intention?

I thought I was relatively clued up, but clearly not. So while I get back in my 'newbie box', can anyone help advise if what I want should be doable, and if so how much fees I should be expecting? If I can move the dates around what else should I be looking for to make it possible? My situation is more 'time rich, cash poor', so any advice on how to achieve my goal is sincerely appreciated!
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Old Mar 19, 2024, 5:14 am
  #1069  
 
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL, SAS EBG
Posts: 2,137
Originally Posted by stevebintley
Trying to use my first GUF2 and I'm so confused!

Ideally I want to book LHR-ORD return, for two people, travelling in Business, with midday AA outbound (to use T3) and 4pm BA return (to use T5 arrivals lounge), 19-23 Sept. Ideally as a holiday package with hotel included. Pricing a Premium Economy holiday up it was coming back at about £2,800 total. Great, a few fees on top and sorted I thought...

I go to do a dummy flight only booking, using the GUF2, to attempt to see how much the fees will be. Firstly it shows no AA availability, so I pick BA option out, return has no availability at all on the chosen date, so pick a BA option on a different day. Total price £4,065! I do a flight only booking, without any voucher, booked into Business for the same dates and flights, total price £4,125. What?!!

I don't want to phone up and then have to say "no thanks" when quoted the final price, I'd be embarrassed! But at this point the voucher seems useless to me. I've done things like using ExpertFlyer and can see 'I' availability on my original dates, and reading this thread it seems I should be able to book the original intention?

I thought I was relatively clued up, but clearly not. So while I get back in my 'newbie box', can anyone help advise if what I want should be doable, and if so how much fees I should be expecting? If I can move the dates around what else should I be looking for to make it possible? My situation is more 'time rich, cash poor', so any advice on how to achieve my goal is sincerely appreciated!
There's certainly a steep learning curve with these vouchers because BA doesn't explain any of it very clearly. Fortunately FT can help!

Booking a cash PE fare and upgrading to J is unfortunately now rarely worthwhile, at least if you want to start your trip in the UK (e.g. to earn double TPs). This is because when you upgrade a cash fare, you have to pay the difference in the taxes (nil in this case) as well as fees. It's on the latter point where you get stung as you have to pay the difference in carrier surcharge (YQ) - which typically runs into many hundreds of pounds.

For example looking at some example dates for LHR-ORD flights in April, the YQ in PE is £280 whilst in J it's £900. So you are looking at a £620 uplift per person to use your "free" upgrade - ouch.

The obvious option therefore is to book a redemption, since the difference in the cash amounts between classes is now negligible with the rollout of RFS. You'll pay the PE Avios and the Business cash amount, so 42.5k or 60k Avios plus £175 per person per flight (depending on whether the date is peak or off-peak). Other combinations of Avios and cash will also be available but those are the 'default' rates. If you value an Avios at 1p that works out at between £1200 and £1550 return - much better value as you can see.

Another alternative is to make a cash booking starting in a city from which the YQ is less expensive. DUB is usually a good shout for this: converting the amounts into GBP you are looking at approx. £235 vs £342, so an uplift of only £107 per person. Much more reasonable! Of course you do have to pay in EUR but this shouldn't be a major issue. The bigger downside is that you can't take advantage of the double TPs offer as bookings have to originate in the UK to be eligible.

Whilst on the outward leg you do have to start the journey in DUB or wherever (if you drop the first flight, everything will be cancelled), on the return journey there wouldn't realistically speaking be any penalty for dropping the last leg - you'd just lose the Avios & Tier Points you would have earned for that sector. Of course that assumes you're travelling without checked luggage, as you won't be allowed to short-check your bags to LHR (unless it's an overnight connection).

The other thing worth pointing out has to do with availability. The online GUF booking portal only shows you Avios redemption availability so it will be much more limited - to book using I class revenue availability you have to call up the Gold/GGL line. Remember that I class availability will vary depending on the overall journey you're making, so it might differ if your journey starts in DUB vs in LHR.

As for AA availability, I think you can search for this on ExpertFlyer using the Awards & Upgrades tab and then the "Business - Partner Award (Including 2-cabin Domestic First) (U)" class. But I don't think there is any option to use revenue availability, so the scope is much more limited.

Hope that helps!
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Old Mar 19, 2024, 5:15 am
  #1070  
 
Join Date: Sep 2012
Location: Nottingham
Programs: BA GGL
Posts: 1,427
If it's anything like the transcons, you would need "C" upgrade availability. From the looks of it, there isn't any:

Results from https://www.ExpertFlyer.com
Code:
Awards & Upgrades Search
Departing LHR on 09/19/24 12:00 AM for ORD
Flying AA   on booking class C        
Direct/Non-Stop Only


                                                                     Frequency                                                    
Flight        Stops  Depart             Arrive             Aircraft  Reliability     Class Description                      Code  Seats
0 Connections
AA 99         0      LHR                ORD                789       Daily           Business - Upgrade (Including 2-Cabin  C     0
                     09/19/24 8:10 AM   09/19/24 10:45 AM            NA / NA         Domestic First                         


0 Connections
AA 87         0      LHR                ORD                789       Daily           Business - Upgrade (Including 2-Cabin  C     0
                     09/19/24 10:05 AM  09/19/24 1:05 PM             97% / 9m        Domestic First                         


0 Connections
AA (BA) 7004  0      LHR                ORD                777       Daily           Business - Upgrade (Including 2-Cabin  C     7
                     09/19/24 11:05 AM  09/19/24 1:45 PM             60% / 64m       Domestic First                         


0 Connections
AA 47         0      LHR                ORD                789       Daily           Business - Upgrade (Including 2-Cabin  C     0
                     09/19/24 12:15 PM  09/19/24 3:10 PM             NA / NA         Domestic First                         


0 Connections
AA (BA) 7017  0      LHR                ORD                789       Daily           Business - Upgrade (Including 2-Cabin  C     7
                     09/19/24 1:10 PM   09/19/24 3:50 PM             NA / NA         Domestic First                         


0 Connections
AA 91         0      LHR                ORD                789       Daily           Business - Upgrade (Including 2-Cabin  C     0
                     09/19/24 2:25 PM   09/19/24 5:00 PM             92% / 99m       Domestic First                         


0 Connections
AA (BA) 7006  0      LHR                ORD                789       Daily           Business - Upgrade (Including 2-Cabin  C     7
                     09/19/24 3:35 PM   09/19/24 6:15 PM             53% / 30m       Domestic First
Also, with something slightly more complex like this it is usually easier to phone up and do it. Otherwise, just book the premium economy return with your holiday package and then phone up apply the voucher afterwards.

FYI you'd be expecting to pay around £620 extra per person in addition to the GUF2.
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c1223 is offline  
Old Mar 19, 2024, 6:34 am
  #1071  
 
Join Date: Jul 2016
Location: Milton Keynes, UK
Programs: BA Gold (OW Emerald), TK Elite (*A Gold)
Posts: 584
Originally Posted by flarmip
There's certainly a steep learning curve with these vouchers because BA doesn't explain any of it very clearly. Fortunately FT can help!

Booking a cash PE fare and upgrading to J is unfortunately now rarely worthwhile, at least if you want to start your trip in the UK (e.g. to earn double TPs). This is because when you upgrade a cash fare, you have to pay the difference in the taxes (nil in this case) as well as fees. It's on the latter point where you get stung as you have to pay the difference in carrier surcharge (YQ) - which typically runs into many hundreds of pounds.

For example looking at some example dates for LHR-ORD flights in April, the YQ in PE is £280 whilst in J it's £900. So you are looking at a £620 uplift per person to use your "free" upgrade - ouch.

The obvious option therefore is to book a redemption, since the difference in the cash amounts between classes is now negligible with the rollout of RFS. You'll pay the PE Avios and the Business cash amount, so 42.5k or 60k Avios plus £175 per person per flight (depending on whether the date is peak or off-peak). Other combinations of Avios and cash will also be available but those are the 'default' rates. If you value an Avios at 1p that works out at between £1200 and £1550 return - much better value as you can see.

Another alternative is to make a cash booking starting in a city from which the YQ is less expensive. DUB is usually a good shout for this: converting the amounts into GBP you are looking at approx. £235 vs £342, so an uplift of only £107 per person. Much more reasonable! Of course you do have to pay in EUR but this shouldn't be a major issue. The bigger downside is that you can't take advantage of the double TPs offer as bookings have to originate in the UK to be eligible.

Whilst on the outward leg you do have to start the journey in DUB or wherever (if you drop the first flight, everything will be cancelled), on the return journey there wouldn't realistically speaking be any penalty for dropping the last leg - you'd just lose the Avios & Tier Points you would have earned for that sector. Of course that assumes you're travelling without checked luggage, as you won't be allowed to short-check your bags to LHR (unless it's an overnight connection).

The other thing worth pointing out has to do with availability. The online GUF booking portal only shows you Avios redemption availability so it will be much more limited - to book using I class revenue availability you have to call up the Gold/GGL line. Remember that I class availability will vary depending on the overall journey you're making, so it might differ if your journey starts in DUB vs in LHR.

As for AA availability, I think you can search for this on ExpertFlyer using the Awards & Upgrades tab and then the "Business - Partner Award (Including 2-cabin Domestic First) (U)" class. But I don't think there is any option to use revenue availability, so the scope is much more limited.

Hope that helps!
Thank you for taking the time to provide such an extensive reply. While I might consider alternative starting points if travelling alone, I don't think it'll be an option in this case unfortunately. It sounds like calling up is the only option though, so maybe I'll give it a go, but the significant cost increase will just put a stop to this I think.
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Old Mar 19, 2024, 6:37 am
  #1072  
 
Join Date: Jul 2016
Location: Milton Keynes, UK
Programs: BA Gold (OW Emerald), TK Elite (*A Gold)
Posts: 584
Originally Posted by c1223
If it's anything like the transcons, you would need "C" upgrade availability. From the looks of it, there isn't any:

Also, with something slightly more complex like this it is usually easier to phone up and do it. Otherwise, just book the premium economy return with your holiday package and then phone up apply the voucher afterwards.

FYI you'd be expecting to pay around £620 extra per person in addition to the GUF2.
I see, thank you. I've looked at loads of date in September and it's always 0 for both C and U. So how is one supposed to use a voucher for AA then?

It's looking increasingly unlikely I'll be able to use this voucher before it expires then. Is there a way to transfer to someone else who'd benefit from it; I guess not!
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Old Mar 19, 2024, 6:43 am
  #1073  
 
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL, SAS EBG
Posts: 2,137
Originally Posted by stevebintley
Thank you for taking the time to provide such an extensive reply. While I might consider alternative starting points if travelling alone, I don't think it'll be an option in this case unfortunately. It sounds like calling up is the only option though, so maybe I'll give it a go, but the significant cost increase will just put a stop to this I think.
No problem. As mentioned, I think in a redemption context using the voucher absolutely makes sense - you'll pay a lot less than you would for a cash booking, even in the sale that ends today. But for a cash booking it is indeed pointless.

Originally Posted by stevebintley
I see, thank you. I've looked at loads of date in September and it's always 0 for both C and U. So how is one supposed to use a voucher for AA then?

It's looking increasingly unlikely I'll be able to use this voucher before it expires then. Is there a way to transfer to someone else who'd benefit from it; I guess not!
In essence, it's almost impossible. AA only make seats at the "Saver" rate available to partners, and they don't guarantee any Saver availability at all AFAIK. AAdvantage members have a significant advantage insofar as they can usually still book without Saver availability - it just costs more.

You can request an extension. Usually 6 months would be granted without too much question.
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Old Mar 19, 2024, 6:52 am
  #1074  
 
Join Date: Jan 2022
Programs: BAEC
Posts: 1,611
Originally Posted by stevebintley
I see, thank you. I've looked at loads of date in September and it's always 0 for both C and U. So how is one supposed to use a voucher for AA then?

It's looking increasingly unlikely I'll be able to use this voucher before it expires then. Is there a way to transfer to someone else who'd benefit from it; I guess not!
Yes in general they are pretty hard to use. Availability is often 0 this far out. The only thing is that when upgrade availability is released nearer to day of travel, you are competing against AA customers who can waitlist their SWUs (their equivalent of GUFs). This is especially the case going from coach to business on transcons and long haul international. Usually easier to got from business to first when space is often released in the week or so before travel.
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Old Mar 22, 2024, 2:30 pm
  #1075  
 
Join Date: Apr 2023
Location: Southwest UK
Programs: BAEC Gold
Posts: 5
Splitting GUF2

Just as a data point, since I asked about this a while back and others have had seemingly variable results. I managed to get a GUF2 split this week. Called the Gold Line on Tuesday to request. The agent said she wasn't sure but had heard about it being possible. I mentioned about forwarding the request to the loyalty team (wording which seems to have worked for some on here). 2 x GUF1s landed in my account today, with validity for 1yr (the GUF2 was due to expire in a couple of weeks).
So today's new problem is that whilst waiting for the GUF2 to be split I spotted a rare opportunity for Reward Flights LHR-SIN in J and booked. Upon receiving my GUF1s today I've called to ask if I can apply one to the reward booking and been told it isn't possible (there is A availability on the dates in question but the agent didn't check, just straight out said it wasn't possible). This isn't right is it? Should I just HUACA?
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Old Mar 22, 2024, 3:28 pm
  #1076  
 
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Mucci
Posts: 4,660
Originally Posted by berlin_go
Splitting GUF2

Just as a data point, since I asked about this a while back and others have had seemingly variable results. I managed to get a GUF2 split this week. Called the Gold Line on Tuesday to request. The agent said she wasn't sure but had heard about it being possible. I mentioned about forwarding the request to the loyalty team (wording which seems to have worked for some on here). 2 x GUF1s landed in my account today, with validity for 1yr (the GUF2 was due to expire in a couple of weeks).
So today's new problem is that whilst waiting for the GUF2 to be split I spotted a rare opportunity for Reward Flights LHR-SIN in J and booked. Upon receiving my GUF1s today I've called to ask if I can apply one to the reward booking and been told it isn't possible (there is A availability on the dates in question but the agent didn't check, just straight out said it wasn't possible). This isn't right is it? Should I just HUACA?
Yes, should certainly be possible to add a GUF to a redemption booking in J and move to F. There needs to be A availability but sounds like there is.
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Old Mar 22, 2024, 3:53 pm
  #1077  
 
Join Date: Jun 2017
Programs: BA Gold
Posts: 236
Originally Posted by berlin_go
Splitting GUF2

Just as a data point, since I asked about this a while back and others have had seemingly variable results. I managed to get a GUF2 split this week. Called the Gold Line on Tuesday to request. The agent said she wasn't sure but had heard about it being possible. I mentioned about forwarding the request to the loyalty team (wording which seems to have worked for some on here). 2 x GUF1s landed in my account today, with validity for 1yr (the GUF2 was due to expire in a couple of weeks).
So today's new problem is that whilst waiting for the GUF2 to be split I spotted a rare opportunity for Reward Flights LHR-SIN in J and booked. Upon receiving my GUF1s today I've called to ask if I can apply one to the reward booking and been told it isn't possible (there is A availability on the dates in question but the agent didn't check, just straight out said it wasn't possible). This isn't right is it? Should I just HUACA?
The interesting thing for you might be whether you can get it booked today. I've heard of bank errors where the GUF2 has had the expiry date amended to the day of issuing the new GUF1s, but if you happen to try using the old GUF2 on the same day you might just get lucky and find yourself able to, with 2xGUF1s left over
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Old Mar 22, 2024, 4:02 pm
  #1078  
 
Join Date: Apr 2023
Location: Southwest UK
Programs: BAEC Gold
Posts: 5
Yep, it looks like I could still use the GUF2 this evening as they amended the expiry to 22/03/2024 rather than completely removing it. Perhaps naively though I feel I wouldn't want to abuse my 'BA goodwill' if such a thing exists; I'm just happy to have the 2 x GUF1s which increase my opportunities for future travel. Not to mention that I can't seem to use *any* GUFs for my LHR-SIN booking at the moment!
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Old Mar 26, 2024, 8:07 am
  #1079  
 
Join Date: Jan 2017
Programs: British Airways
Posts: 12
Gold Upgrade Voucher Expiry

I understand that Companion Tickets need to be on flights before the Expiry date (I have 2 years from issue), however, is that also the case for Gold Upgrade for Two vouchers (1 year from issue).

As in, does the flight need to fly before the expiry date for the Gold upgrade for Two, or just needs to be booked before that date? As the T&Cs are worded differently, so it is not clear.

Thank you
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Old Mar 26, 2024, 8:09 am
  #1080  
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Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,509
From the main thread wiki :

Q: How long is the voucher valid for?
The voucher is valid for 12 months must be redeemed within one year of its issue.

Q: Do I have to travel by the expiry date?
No. You must book your ticket by the expiry date so you can travel up to 355 days after.
DocS and FMMonty like this.

Last edited by aks120; Mar 27, 2024 at 2:34 pm Reason: Removed link after merge
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