Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Sep 16, 2017, 2:32 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero


Summary
This is a guide to gold upgrade vouchers which BA issues. In the wiki there are a number of frequently asked questions, and in the posts below there is a lot of detail and information on these vouchers.

Frequently Asked Questions
Q: What is a Gold Upgrade Voucher?
Gold Upgrade Vouchers are awarded when you reach certain Tier Point levels and allow you to an upgrade to the next travel class.

Q: How do I qualify for a Gold Upgrade Voucher?
You will be awarded a Gold Upgrade Voucher for Two (GUF2) when you reach 2,500 Tier Points. Two Gold Upgrade Vouchers for One (GUF1) are awarded when you reach 3,500 Tier Points. You have the option to choose another two GUF1s at 7,000, 8,000 and 9,000 Tier Points.

Q: When will I know I have a voucher?
The voucher will appear on your BAEC homepage when you hit the required Tier Points in the same place as any Amex 241s that you may have.



Q: How long is the voucher valid for?
The voucher is valid for 12 months must be redeemed within one year of its issue.

Q: Do I have to travel by the expiry date?
No. You must book your ticket by the expiry date so you can travel up to 355 days after.

Q: Can the voucher be extended?
If you do not redeem the voucher within twelve months you can request an extension. Extensions are usually granted for a further six months.

Q: Where can I use the voucher?
You can use the voucher for a one class upgrade on any BA published fare on flights operated by BA.

Q: Can I use the voucher for a one way ticket?
Yes. The voucher can be used for a one way booking. FT opinion may say that this is not a good use but your individual circumstances will influence this.

Q: Where can I upgrade to?
You can upgrade to the next cabin on any BA flight:
  • Euro Traveller to Club Europe
  • World Traveller to World Traveller Plus
  • World Traveller Plus to Club World
  • Club World to First (where fitted on the aircraft)
Q: What cabin would an economy booking upgrade to?
As the voucher will upgrade you to the next available cabin, an economy (Euro Traveller / World Traveller) booking would upgrade you to Club Europe (from ET) on the short haul flight and World Traveller Plus (from WT) on the long haul flight.

Q: I havenít got a companion. Can I still use a GUF2?
Yes. You can use a GUF2 on your own for a single or return journey. GUF2 can be divided to two GUF1 meaning that if you want to use it as a solo traveller, ask first through customer service to divide it.

Q: Does the voucher have to be used in conjunction with a paid fare?
No. Gold Upgrade Vouchers can be used either with a paid fare or a journey booked with Avios.

Q: Can I use the Gold Upgrade voucher with an Amex 2-4-1 voucher?
Yes. You can combine a GUF with a companion voucher (also known as a 2-4-1). This is a great way to really get a really good value use for the voucher as you will save a very large amount of Avios.

Q: Can I use the Gold Upgrade voucher with a Lloyds voucher?
No. A Lloyds voucher cannot be combined with a Gold Upgrade voucher.

Q: Can I UuA a ticket and then use my GUF voucher?
No. Tickets can only be upgraded using the Gold Upgrade voucher or Avios, not both.

Q: Are bookings made with the Gold Upgrade voucher flexible?
Only if the underlying ticket is in a flexible bucket. For example a J ticket upgraded to First will be flexible according to the original ticket rules. The same applies to redemption tickets.

Q: Can I use the Gold Upgrade voucher on another oneworld airline?
Yes, currently only with AA when certain conditions of use are fulfilled.

Q: Is the voucher valid on franchise operated flights?
Yes. Gold Upgrade vouchers are available for British Airways and franchise operated flights only.

Q: Can I use the voucher on an itinerary that includes non-BA flights?
With a booking direct with BA this is fine. For a TA booking you canít include non-BA flights. However, there are the occasional reports of a few slipping through where some Travel Agents have managed to apply a GUF to a booking which includes both BA and non-BA flights on BA codeshares.

Q: Can I upgrade an existing booking?
Yes. Please call the BA Service Centre to do this. If you have booked with a Travel Agent then the voucher must be used at the time of booking. Additional taxes and fees may apply. UPDATE - As of January 2018 the restriction to TA bookings no longer applies so if you book with a TA you can apply the GUF at any time by contacting BA directly up to 24 hours before your flight to process the upgrade - see post 3 for more details.

Q: Do I have to travel myself when I use the Gold Upgrade voucher like the Amex 2-4-1?
If you book with BA you can use the voucher for any other person or persons. However you must pay for the booking yourself either through your account on ba.com or through the Service Centre. If you book through a TA then the voucher owner must travel on the booking.

Q: If I cancel the booking will I get the Gold Upgrade voucher back?
If you cancel more than 24 hours before departure then the voucher will be reinstated to your account if the original validity has not expired. If you cancel within 24 hours then the voucher will not be available for further use. Any refund on the other part of the ticket will be subject to the original fare rules.

Q: Does there have to be Avios availability in the upgraded cabin to use the Gold Upgrade voucher?
No. There only needs to be discounted revenue fare availability in the cabin you are upgrading to (A for First, I for Club and T for WT+).
It used to be the case that you had to book through a Travel Agent to achieve this, and that direct bookings with BA required Avios availability in the cabin you are upgrading to. With changes to GUF2 made in 2019, this is no longer the case.

Q: Can I book the outbound leg using an Amex 2-4-1 and GUF2 and then add the inbound when it becomes available?
Yes. This can be done in the same way as adding a return leg to a booking using the Amex 2-4-1 voucher.

Q: Can I use the Gold Upgrade voucher on flights that do not originate in the UK?
Yes. Flights do not have to originate in the UK. A GUF can be used on an ex-EU booking - there is no requirement to start and finish in the UK or your Executive Club resident country.

Q: Can I use two GUF1s to upgrade two classes?
No. Nice try

Q: Can the Gold Upgrade voucher be used by anyone in the Household Account?
Any Household Account Member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account, but the head must be a gold card holder. If the head is not a gold the voucher is effectively lost since it canít be allocated.

Q: Will I earn Tier Points and Avios with the Gold Upgrade voucher?
Yes. You should earn tier points and Avios in line with the original selling class of the booking and not based on the cabin you upgraded in to - although sometimes mistakes do seem to happen and you do end up earning based on the cabin you upgraded to. As a reward booking doesnít earn any tier points or Avios you wonít earn anything from a reward booking to which you had applied a GUF.

Q: I have more than two people in my booking. Can I just upgrade two of them?
No. A GUF canít be applied to a selection of passengers on a booking, and has to cover all of them - you canít end up with a booking for four people where two are still in CW and the other two are upgraded to F. If necessary you can as BA to split the booking so that those not being upgraded are under one booking reference, and those being upgraded by the GUF are in a new separate booking reference.

Q: Does an infant use an available upgrade?
No. If an upgraded booking contains an infant travelling on an infant fare, the infant will be automatically upgraded with the adults. Child fares will be subject to the same rules as adults.
Print Wikipost

BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Nov 13, 2023, 9:25 am
  #901  
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 43,755
so you are currently in O class for MAN-LHR? yes you can apply a GUF - that is no problem. I suspect the agent is confused with upgrades with avios.
Schwann likes this.
KARFA is online now  
Old Nov 13, 2023, 9:38 am
  #902  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 5,040
Originally Posted by KARFA
so you are currently in O class for MAN-LHR? yes you can apply a GUF - that is no problem. I suspect the agent is confused with upgrades with avios.
Thank you. Yes, O class. I think I best wait until the long legs reticket before I try and argue this one.
Schwann is offline  
Old Nov 24, 2023, 12:08 am
  #903  
 
Join Date: Feb 2014
Programs: BAEC Gold
Posts: 285
Originally Posted by Full Score
I can now answer my own question. Today I phoned BA and tried to use a 2-4-1 and GUF2 as above. Unfortunately, they wouldn't allow me to use my account to upgrade a 2-4-1 booked on her account even though I'd have been travelling with her. The primary account holder needs to be the same for the 2-4-1 and GUF2.
Hi, Is this the case even if both people are in the same Household Account? Thanks.
MrCheapSeats is offline  
Old Nov 24, 2023, 12:34 am
  #904  
 
Join Date: Apr 2015
Location: Seattle, WA
Programs: UA 1K, Delta PM, AA EXP, Marriott AMB, IHG Gold
Posts: 448
Originally Posted by MrCheapSeats
Hi, Is this the case even if both people are in the same Household Account? Thanks.
Interested to know this as well if anyone has some data points. Thanks!
Melodsal is offline  
Old Nov 24, 2023, 12:38 am
  #905  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,449
Originally Posted by MrCheapSeats
Hi, Is this the case even if both people are in the same Household Account? Thanks.
I've used a guf from me and a companion voucher from mrs firstlight and vice versa. Same is true of space releases (jokers) and companion vouchers. As long as we are travelling together and on the same household account our vouchers seem to combine as we want - it just works. She does have to be there when I make the call to go through security and authorise the use of her vouchers (although me being a nominee on her account also would work).
firstlight is offline  
Old Nov 29, 2023, 4:29 am
  #906  
 
Join Date: Apr 2015
Location: London (sometimes!)
Programs: BA GGL/CCR, United 1K, Avis Presidents Club, Hilton Diamond, IHG Gold Elite
Posts: 166
GUF Pricing

I came across some strange pricing. I need to do a day trip to Paris next Wednesday, and as I have 8 GUFs and struggle to use them, I thought I would try on this journey (I know it's a shockingly bad value upgrade!).

Using the GUF1 redeem button on the website I got a price of £420.68 (£327 + £93.68 fees)
An econ fare (HBO) is £123.38 (£53 + £70.38 fees)
A biz fare is £302 (£199 + £103.68 fees)

This seems a little crazy that using an upgrade voucher makes it more expensive than a normal revenue ticket. Can anyone help me understand why? Are upgrade vouchers only available on more expensive econ fare buckets??
OnslowSW7 is offline  
Old Nov 29, 2023, 5:41 am
  #907  
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 43,755
It’s very much a glitch in terms of how a Y hbo underlying fare prices before adding the GUF cost when you do a book & upgrade quote on BA.com. You are better of in these scenarios booking the underlying cash fare as normal, then calling to apply the GUF.
KARFA is online now  
Old Nov 29, 2023, 6:51 am
  #908  
 
Join Date: Apr 2015
Location: London (sometimes!)
Programs: BA GGL/CCR, United 1K, Avis Presidents Club, Hilton Diamond, IHG Gold Elite
Posts: 166
Thanks KARFA
Iíll book econ and then call to apply the voucher as you suggest!
OnslowSW7 is offline  
Old Dec 5, 2023, 1:15 am
  #909  
 
Join Date: Sep 2018
Location: United Kingdom
Programs: AC Ennui 50K ∑ BA Gold ∑ EIL Carte Blanche
Posts: 144
A silly question: please may I ask if the voucher can be applied to all flights in a booking? Say on an ex-EU with multiple flights across the Atlantic and then the USA itself.
Boreas is offline  
Old Dec 5, 2023, 1:18 am
  #910  
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 43,755
Originally Posted by Boreas
A silly question: please may I ask if the voucher can be applied to all flights in a booking? Say on an ex-EU with multiple flights across the Atlantic and then the USA itself.
yes, if on a BA ticket and subject to availability of course.
Lefly and Boreas like this.
KARFA is online now  
Old Dec 5, 2023, 6:13 am
  #911  
 
Join Date: Dec 2010
Location: Boston, MA
Programs: BA Gold, Starwood Gold, SQ PPS Solitaire
Posts: 121
Originally Posted by Boreas
A silly question: please may I ask if the voucher can be applied to all flights in a booking? Say on an ex-EU with multiple flights across the Atlantic and then the USA itself.
It can be applied to all BA flights and also on AA if domestic within the US (both subject to availability).

Youíll bed ĎIí class availability to upgrade to business and ĎAí class availability to upgrade to First. For US domestic flights, youíll need ĎIí class to upgrade to First on aircrafts with 2 classes of service
Markie likes this.
bostan is offline  
Old Dec 5, 2023, 7:16 am
  #912  
 
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,707
Originally Posted by bostan
For US domestic flights, youíll need ĎIí class to upgrade to First on aircrafts with 2 classes of service
Is it the same for 3 class Transcontinental flights (I class to upgrade to business and A class to upgrade to First)? Thanks.
Andriyko is offline  
Old Dec 5, 2023, 7:19 am
  #913  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,198
Originally Posted by Andriyko
Is it the same for 3 class Transcontinental flights (I class to upgrade to business and A class to upgrade to First)? Thanks.
There is a sub-set of A class for upgrades. Some agents know about this and check correctly in the sub-set, and some don't and just take A space.
Officially the sub-set has to be available and AA is incredibly mean with it. Plus you cannot waitlist.
Andriyko and Lefly like this.
Markie is offline  
Old Dec 5, 2023, 7:23 am
  #914  
 
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,707
Originally Posted by Markie
There is a sub-set of A class for upgrades. Some agents know about this and check correctly in the sub-set, and some don't and just take A space.
Officially the sub-set has to be available and AA is incredibly mean with it. Plus you cannot waitlist.
But then if upgrading on AA requires reward availability, should not upgrades to business require C class? Thank you.
Andriyko is offline  
Old Dec 5, 2023, 7:24 am
  #915  
 
Join Date: Sep 2012
Location: Nottingham
Programs: BA GGL
Posts: 1,428
I believe for the 3-class transcons you actually need the upgrade fare buckets to be available, which are C and A for business and first respectively, however those C and A fare buckets are different to the standard C and A fare buckets.

Those upgrade fare buckets are rarely available...

Andriyko likes this.
c1223 is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.