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BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Sep 16, 2017, 2:32 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero


Summary
This is a guide to gold upgrade vouchers which BA issues. In the wiki there are a number of frequently asked questions, and in the posts below there is a lot of detail and information on these vouchers.

Frequently Asked Questions
Q: What is a Gold Upgrade Voucher?
Gold Upgrade Vouchers are awarded when you reach certain Tier Point levels and allow you to an upgrade to the next travel class.

Q: How do I qualify for a Gold Upgrade Voucher?
You will be awarded a Gold Upgrade Voucher for Two (GUF2) when you reach 2,500 Tier Points. Two Gold Upgrade Vouchers for One (GUF1) are awarded when you reach 3,500 Tier Points. You have the option to choose another two GUF1s at 7,000, 8,000 and 9,000 Tier Points.

Q: When will I know I have a voucher?
The voucher will appear on your BAEC homepage when you hit the required Tier Points in the same place as any Amex 241s that you may have.



Q: How long is the voucher valid for?
The voucher is valid for 12 months must be redeemed within one year of its issue.

Q: Do I have to travel by the expiry date?
No. You must book your ticket by the expiry date so you can travel up to 355 days after.

Q: Can the voucher be extended?
If you do not redeem the voucher within twelve months you can request an extension. Extensions are usually granted for a further six months.

Q: Where can I use the voucher?
You can use the voucher for a one class upgrade on any BA published fare on flights operated by BA.

Q: Can I use the voucher for a one way ticket?
Yes. The voucher can be used for a one way booking. FT opinion may say that this is not a good use but your individual circumstances will influence this.

Q: Where can I upgrade to?
You can upgrade to the next cabin on any BA flight:
  • Euro Traveller to Club Europe
  • World Traveller to World Traveller Plus
  • World Traveller Plus to Club World
  • Club World to First (where fitted on the aircraft)
Q: What cabin would an economy booking upgrade to?
As the voucher will upgrade you to the next available cabin, an economy (Euro Traveller / World Traveller) booking would upgrade you to Club Europe (from ET) on the short haul flight and World Traveller Plus (from WT) on the long haul flight.

Q: I havenít got a companion. Can I still use a GUF2?
Yes. You can use a GUF2 on your own for a single or return journey. GUF2 can be divided to two GUF1 meaning that if you want to use it as a solo traveller, ask first through customer service to divide it.

Q: Does the voucher have to be used in conjunction with a paid fare?
No. Gold Upgrade Vouchers can be used either with a paid fare or a journey booked with Avios.

Q: Can I use the Gold Upgrade voucher with an Amex 2-4-1 voucher?
Yes. You can combine a GUF with a companion voucher (also known as a 2-4-1). This is a great way to really get a really good value use for the voucher as you will save a very large amount of Avios.

Q: Can I use the Gold Upgrade voucher with a Lloyds voucher?
No. A Lloyds voucher cannot be combined with a Gold Upgrade voucher.

Q: Can I UuA a ticket and then use my GUF voucher?
No. Tickets can only be upgraded using the Gold Upgrade voucher or Avios, not both.

Q: Are bookings made with the Gold Upgrade voucher flexible?
Only if the underlying ticket is in a flexible bucket. For example a J ticket upgraded to First will be flexible according to the original ticket rules. The same applies to redemption tickets.

Q: Can I use the Gold Upgrade voucher on another oneworld airline?
Yes, currently only with AA when certain conditions of use are fulfilled.

Q: Is the voucher valid on franchise operated flights?
Yes. Gold Upgrade vouchers are available for British Airways and franchise operated flights only.

Q: Can I use the voucher on an itinerary that includes non-BA flights?
With a booking direct with BA this is fine. For a TA booking you canít include non-BA flights. However, there are the occasional reports of a few slipping through where some Travel Agents have managed to apply a GUF to a booking which includes both BA and non-BA flights on BA codeshares.

Q: Can I upgrade an existing booking?
Yes. Please call the BA Service Centre to do this. If you have booked with a Travel Agent then the voucher must be used at the time of booking. Additional taxes and fees may apply. UPDATE - As of January 2018 the restriction to TA bookings no longer applies so if you book with a TA you can apply the GUF at any time by contacting BA directly up to 24 hours before your flight to process the upgrade - see post 3 for more details.

Q: Do I have to travel myself when I use the Gold Upgrade voucher like the Amex 2-4-1?
If you book with BA you can use the voucher for any other person or persons. However you must pay for the booking yourself either through your account on ba.com or through the Service Centre. If you book through a TA then the voucher owner must travel on the booking.

Q: If I cancel the booking will I get the Gold Upgrade voucher back?
If you cancel more than 24 hours before departure then the voucher will be reinstated to your account if the original validity has not expired. If you cancel within 24 hours then the voucher will not be available for further use. Any refund on the other part of the ticket will be subject to the original fare rules.

Q: Does there have to be Avios availability in the upgraded cabin to use the Gold Upgrade voucher?
No. There only needs to be discounted revenue fare availability in the cabin you are upgrading to (A for First, I for Club and T for WT+).
It used to be the case that you had to book through a Travel Agent to achieve this, and that direct bookings with BA required Avios availability in the cabin you are upgrading to. With changes to GUF2 made in 2019, this is no longer the case.

Q: Can I book the outbound leg using an Amex 2-4-1 and GUF2 and then add the inbound when it becomes available?
Yes. This can be done in the same way as adding a return leg to a booking using the Amex 2-4-1 voucher.

Q: Can I use the Gold Upgrade voucher on flights that do not originate in the UK?
Yes. Flights do not have to originate in the UK. A GUF can be used on an ex-EU booking - there is no requirement to start and finish in the UK or your Executive Club resident country.

Q: Can I use two GUF1s to upgrade two classes?
No. Nice try

Q: Can the Gold Upgrade voucher be used by anyone in the Household Account?
Any Household Account Member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account, but the head must be a gold card holder. If the head is not a gold the voucher is effectively lost since it canít be allocated.

Q: Will I earn Tier Points and Avios with the Gold Upgrade voucher?
Yes. You should earn tier points and Avios in line with the original selling class of the booking and not based on the cabin you upgraded in to - although sometimes mistakes do seem to happen and you do end up earning based on the cabin you upgraded to. As a reward booking doesnít earn any tier points or Avios you wonít earn anything from a reward booking to which you had applied a GUF.

Q: I have more than two people in my booking. Can I just upgrade two of them?
No. A GUF canít be applied to a selection of passengers on a booking, and has to cover all of them - you canít end up with a booking for four people where two are still in CW and the other two are upgraded to F. If necessary you can as BA to split the booking so that those not being upgraded are under one booking reference, and those being upgraded by the GUF are in a new separate booking reference.

Q: Does an infant use an available upgrade?
No. If an upgraded booking contains an infant travelling on an infant fare, the infant will be automatically upgraded with the adults. Child fares will be subject to the same rules as adults.
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BA Gold Upgrade Voucher Discussion and Wiki Thread

Old Aug 16, 2018, 2:37 pm
  #166  
 
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,333
Originally Posted by klausa
Porbably a dumb question: is GUF2 for a single sector or for a booking? i.e if I bought a CW rev ticket, and GUF2'd it, would I fly F one-way or RT?
Whole booking, up to 4 sectors if I recall correctly.
Lefly is offline  
Old Aug 16, 2018, 2:39 pm
  #167  
Moderator: British Airways Executive Club
 
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Originally Posted by klausa
Porbably a dumb question: is GUF2 for a single sector or for a booking? i.e if I bought a CW rev ticket, and GUF2'd it, would I fly F one-way or RT?
The GUF can be applied to all valid* sectors on a booking.

*Subject to the GUF terms and conditions.
golfmad is offline  
Old Aug 29, 2018, 9:27 am
  #168  
 
Join Date: Aug 2011
Programs: BA Gold, IHG Platinum
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Can anyone recommend a good travel agent with whom I could book using my GUF2?
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Old Aug 29, 2018, 9:35 am
  #169  
 
Join Date: Jan 2013
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Originally Posted by TRISTAR1979
Can anyone recommend a good travel agent with whom I could book using my GUF2?
I'm quite happy with Propeller: https://www.propellertravel.com/
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wmaciej is offline  
Old Aug 30, 2018, 1:39 am
  #170  
 
Join Date: Aug 2011
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Originally Posted by wmaciej
I'm quite happy with Propeller: https://www.propellertravel.com/

Many thanks for your suggestion, they are on the case as I type.
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Old Sep 1, 2018, 8:25 am
  #171  
 
Join Date: Nov 2017
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I'm pretty sure the answer to this is "no" but thought I'd throw it out there for the experts. I'm looking at using my first GUF2 on a WTP-CW upgrade - being based on Scotland my flight will naturally involve a connection.

Now, I know I can go through a TA such as Propeller and that only needs I class availability, and I may end up doing that.

But for arguments sake, if I wanted to keep it a pure ba.com booking (e.g. more Amex PP avios) am I correct in thinking I need CE/CW reward availability on all 4 sectors of e.g. GLA-LHR-JFK?

If there was avail on both longhaul and just one shorthaul of the flights I wanted, can I ask BA to apply it on the basis that I don't care about the upgrade on the shorthaul? I strongly suspect not...

Thanks

Edit: To forestall the obvious witty replies, I know I can ask. Perhaps I should rephrase my question to ask if anyone has ever successfully done this
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Old Sep 1, 2018, 8:29 am
  #172  
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Originally Posted by BertieBadger
I'm pretty sure the answer to this is "no" but thought I'd throw it out there for the experts. I'm looking at using my first GUF2 on a WTP-CW upgrade - being based on Scotland my flight will naturally involve a connection.

Now, I know I can go through a TA such as Propeller and that only needs I class availability, and I may end up doing that.

But for arguments sake, if I wanted to keep it a pure ba.com booking (e.g. more Amex PP avios) am I correct in thinking I need CE/CW reward availability on all 4 sectors of e.g. GLA-LHR-JFK?

If there was avail on both longhaul and just one shorthaul of the flights I wanted, can I ask BA to apply it on the basis that I don't care about the upgrade on the shorthaul? I strongly suspect not...

Thanks
the answer is actually yes. If there is only availability to upgrade the long haul then the GUF would only apply to those flights and your domestics would stay in ET. You donít have to upgrade every flight on the booking.

also note that if you do the above,, and if at a later date CE availability opens up later on the domestics you can call up and get those upgraded too with the GUF already on the booking.
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KARFA is offline  
Old Sep 1, 2018, 8:35 am
  #173  
 
Join Date: Nov 2017
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Originally Posted by KARFA


the answer is actually yes. If there is only availability to upgrade the long haul then the GUF would only apply to those flights and your domestics would stay in ET. You donít have to upgrade every flight on the booking.

also note that if you do the above,, and if at a later date CE availability opens up later on the domestics you can call up and get those upgraded too with the GUF already on the booking.
Thanks KARFA for the super quick reply. That's actually great news, and I'm surprised but pleasantly so.

We're potentially constrained to certain specific dates/flights as we're looking at travelling with 2 friends who don't have much flexibility. Well, I say friends but we'll have no qualms about abandoning them in WTP for the UD
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BertieBadger is offline  
Old Sep 17, 2018, 2:23 pm
  #174  
 
Join Date: Nov 2013
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I'm counting the days until I can book the first leg of a 2for1 into J with GUF into F.

However - the final few TP I need to trigger my GUF won't arrive until a couple of weeks after T-355

If reward space opens in F at T-355, and I book it with Avios, is it possible to later "downgrade" the booking to J (assuming Avios availability), and simultaneously GUF us straight back into F?

(i.e. apply the GUF, leaving the booking unchanged, save for refunding me some Avios)

I found this thread about downgrading an Avios booking for a part refund, which gives me some hope, but...

Does anyone have any positive experience of doing this?
polemarch is offline  
Old Sep 17, 2018, 2:31 pm
  #175  
 
Join Date: Jan 2013
Location: London, UK
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Originally Posted by polemarch
I'm counting the days until I can book the first leg of a 2for1 into J with GUF into F.

However - the final few TP I need to trigger my GUF won't arrive until a couple of weeks after T-355

If reward space opens in F at T-355, and I book it with Avios, is it possible to later "downgrade" the booking to J (assuming Avios availability), and simultaneously GUF us straight back into F?

(i.e. apply the GUF, leaving the booking unchanged, save for refunding me some Avios)

I found this thread about downgrading an Avios booking for a part refund, which gives me some hope, but...

Does anyone have any positive experience of doing this?
you can ask for a guf to be applied to an existing booking and will get the difference in avios back.
wmaciej is offline  
Old Sep 17, 2018, 2:47 pm
  #176  
 
Join Date: Nov 2013
Location: UK
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Originally Posted by wmaciej
you can ask for a guf to be applied to an existing booking and will get the difference in avios back.
Spectacular. Thank you for the quick answer.
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Old Sep 17, 2018, 3:36 pm
  #177  
 
Join Date: Jan 2006
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Originally Posted by BertieBadger
I'm pretty sure the answer to this is "no" but thought I'd throw it out there for the experts. I'm looking at using my first GUF2 on a WTP-CW upgrade - being based on Scotland my flight will naturally involve a connection.

Now, I know I can go through a TA such as Propeller and that only needs I class availability, and I may end up doing that.

But for arguments sake, if I wanted to keep it a pure ba.com booking (e.g. more Amex PP avios) am I correct in thinking I need CE/CW reward availability on all 4 sectors of e.g. GLA-LHR-JFK?
FYI - if you book trough Propeller you will still pay BA directly and so will get triple Avios on an Amex Premium Plus booking.
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Old Sep 17, 2018, 3:42 pm
  #178  
 
Join Date: Nov 2017
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Originally Posted by Filthy Monkey
FYI - if you book trough Propeller you will still pay BA directly and so will get triple Avios on an Amex Premium Plus booking.
Good to know thank you. ^ I ended up going the BA.com route anyway, but useful info should I manage to get another GUF this year (unlikely, but then I thought that last year, this lark is a bit addictive... )
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Old Sep 29, 2018, 7:06 am
  #179  
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Having searched for "GUF companion fare" my only results seem to be variations on the 2-4-1 theme.

My question is whether one of the 'companions' can use a GUF, like upgrading the TATL on present ZRH deal, or does that violate any rules for this kind of ticket?

Last edited by onobond; Sep 29, 2018 at 10:41 pm Reason: Typo
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Old Oct 4, 2018, 11:56 am
  #180  
 
Join Date: Jan 2005
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Originally Posted by wmaciej

you can ask for a guf to be applied to an existing booking and will get the difference in avios back.
I did not know that. We will add that to the wiki ^

Originally Posted by onobond
Having searched for "GUF companion fare" my only results seem to be variations on the 2-4-1 theme.

My question is whether one of the 'companions' can use a GUF, like upgrading the TATL on present ZRH deal, or does that violate any rules for this kind of ticket?
You donít have to use the GUF yourself. Is that what you mean?
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