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Pre order BOB - I don't think so
Thank you BA for your kind welcome emails this morning one to me and one to DH.
We were surprised you had noticed we are travelling because for this lower budget extravaganza next week we will be journeying in the back of the bus to a destination two hours away. You have so kindly exceeded our expectations by inviting us to pre order our meal onboard. Unfortunately your links in the email do not take me to the websites of Pret, WH Smith's, Boots or your in house effort. Thank you though for highlighting this possible enhancement on my flight next week, this being the only one DH and I have booked on your metal in the next seven weeks. Yours sincerely Got Another ITcockup-email |
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What email is this? If it is the "Pre-flight services email" the paragraph referring to BoB is this:
Buy drinks and M&S food on board Discover our exciting new range of M&S on board menu of seasonally inspired fresh and healthy food from our M&S on board menu, along with a wide selection of drinks. Pay with a credit or debit card or treat yourself with Avios. link - Discover food and drink on board The "It's time to fly" email has the same paragraph and link. Who is "DH" btw? |
Originally Posted by KARFA
(Post 28777756)
Who is "DH" btw?
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Originally Posted by DrBernardo
(Post 28777766)
You need to get with the mumsnet generation, KARFA me lad! DH is Dear (or Darling) Husband...
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Originally Posted by KARFA
(Post 28777756)
....
Who is "DH" btw? |
Originally Posted by KARFA
(Post 28777771)
I am not a regular on mumsnet :)
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Originally Posted by KARFA
(Post 28777756)
What email is this? If it is the "Pre-flight services email" the paragraph referring to BoB is this:
The "Discover food and drink on board" link takes you here https://www.britishairways.com/en-gb...|||||L2||||||| The "It's time to fly" email has the same paragraph and link. Who is "DH" btw? The point is I have received the pre flight email for a premium cabin long haul when we are flying short haul economy. Sorry if my humour bypassed you! It's OK I know the onboard offering. I won't be partaking, due to his weird obsession with BA burgers we will be indulging in some pre flight dining |
Originally Posted by DrBernardo
(Post 28777794)
It's quite eye-opening ;-) Not terribly useful for tier point runs, mind you...
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Originally Posted by thegreatmrsj
(Post 28777801)
DH - dear husband interchangeable with "Richard Head" depending on mood/antics
The point is I have received the pre flight email for a premium cabin long haul when we are flying short haul economy. Sorry if my humour bypassed you! It's OK I know the onboard offering. I won't be partaking, due to his weird obsession with BA burgers we will be indulging in some pre flight dining |
Originally Posted by DrBernardo
(Post 28777794)
It's quite eye-opening ;-) Not terribly useful for tier point runs, mind you...
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I have just received an email on "choose your on-board meal in advance" so I suspect this is what the OP has received? It actually doesn't reference any specific booking and is just a general one promoting the service. My next flight where I could pre-order isn't until December.
Enjoy your choice of meal on board your upcoming flight Dear KARFA, We’re looking forward to welcoming you on board. To make your journey as enjoyable as possible, why not choose your main meal from our on‑board menu? You can make your selection from 30 days up to 24 hours before your flight, at no extra charge. This service is available in our premium economy class World Traveller Plus, our Club World business class and in First class on selected long haul flights departing from London Heathrow and Gatwick. link - Choose your on-board meal now The pre-order meal service is available on flights from: London Heathrow to: Abu Dhabi, Accra, Amman, Atlanta, Austin, Bahrain, Baltimore, Bangalore, Bangkok, Beijing, Beirut, Boston, Buenos Aires, Cairo, Calgary, Cape Town, Chicago, Dallas, Delhi, Denver, Doha, Dubai, Hong Kong, Houston, Hyderabad, Jeddah, Johannesburg, Kuala Lumpur, Kuwait, Lagos, Las Vegas, Los Angeles, Madras, Mexico, Miami, Montreal, Mumbai, Muscat, Nairobi, Nassau, New Orleans, New York (JFK and Newark), Philadelphia, Phoenix, Rio De Janeiro, Riyadh, San Diego, San Francisco, San Jose (California), Santiago, Sao Paulo, Seattle, Seoul, Shanghai, Singapore, Tehran, Tel Aviv, Tokyo (Haneda and Narita), Toronto, Vancouver and Washington DC. London Gatwick to: Antigua, Barbados, Bermuda, Cancun, Fort Lauderdale, Kingston, Lima, Male, Mauritius, New York (JFK), Oakland, Orlando, Punta Cana, Saint Lucia, San Jose (Costa Rica) and Tampa. |
Originally Posted by KARFA
(Post 28777815)
Ah ok. Seems like you are just ranting rather than trying to be funny (nothing wrong with that of course, we all need a good rant sometimes). I would hope you don't let one rogue email put you in a bad mood for your whole trip.
However I do think the gist of my original rant is valid. Increasingly I'm finding BA can't even get the basics right like sending out correct pre flight emails. Despite this and some other onboard disasters recently on long haul business trips I am for the sake of balance pleased to confirm I did use an online Golden ticket last week, even though I now read most staff consider them pointless. |
Originally Posted by thegreatmrsj
(Post 28777830)
I apologise. If I let one rogue issue with BA put me in a bad mood I'd be permanently grumpy onboard.
However I do think the gist of my original rant is valid. Increasingly I'm finding BA can't even get the basics right like sending out correct pre flight emails. Despite this and some other onboard disasters recently on long haul business trips I am for the sake of balance pleased to confirm I did use an online Golden ticket last week, even though I now read most staff consider them pointless. |
I too just received the 'Mr gcuk, choose your on-board meal in advance' email.
It goes on to tell me all about how pre-ordering my main meal will make my journey as enjoyable as possible. Actually BA, a clean seat area would go a long way towards that goal. It isn't the 'pre-flight services email', there are no flight details and the 'choose your on-board meal now' link takes me to a generic 'manage my booking' page where I need to input a booking reference. Like the OP, I have no long haul services eligible for the meal pre-ordering service but a check on my past flights would tell BA I use the service every time. It still mystifies me why they continue to send out this sort of rubbish but can't tell me when they change my seat :mad: |
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