Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San Josι (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montrιal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San Josι (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montrιal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding experiences and reactions
Jul 23, 2018, 4:39 am
#1441
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,398
................................. Of course the devil will be in the detail and, imho, how the seats are configured in the cabin will play a large factor but i'm excited to see the new seats & imagine i'm not alone in anticipation. I'm already planning a trip next year specifically to try out the new seats which I presume will be on the LHR-JFK route as that normally gets 1stdibs on most things.
I wonder will the new seats / config be markedly better than the sort of sort of superior (relative to current CW) business class seats which have been available for several years now on many other airlines ........
Must say, I have my doubts ; but still hoping to be surprised.
Jul 23, 2018, 6:08 am
#1442
Join Date: Jun 2018
Location: Brighton UK
Programs: BAEC-Silver, AMEX-BA Prem' Plus & Standard, Accor Gold, HH-Silver, IHG,IBIS On Business
Posts: 955
Aslong as they don't take a leaf out of NZ's book, see video & skip to 02:20, then hopefully we'll be alright. One of my reasons for switching to BA at the start of this year was that I wanted to experience the old soft & hard products so that I could fairly compare the new products internally ( BA-BA) as well as against other airlines. My personal view is that BA should've moved on this years agoas their outdated hard product is something that turns many FF's away from the airline.
I guess there is the train of thought that whatever they come up with can't be worse than what they have currently( although I'm sure some might argue) so I'm generally optimistic on the new hard product. I have a friend who works for IAG and whilst he is, for obvious reasons, very tight lipped about the product itself he also becomes quite passionate & excited about the new seats which aren't normal personality traits for him generally speaking. That said with BA's recent history track record I dont think we are going to get a game changing product that shakes the industry up when it comes to BC travel like the existing one did 20 years ago.
Here's a config I DON'T want to see ( go to 02:20)
I guess there is the train of thought that whatever they come up with can't be worse than what they have currently( although I'm sure some might argue) so I'm generally optimistic on the new hard product. I have a friend who works for IAG and whilst he is, for obvious reasons, very tight lipped about the product itself he also becomes quite passionate & excited about the new seats which aren't normal personality traits for him generally speaking. That said with BA's recent history track record I dont think we are going to get a game changing product that shakes the industry up when it comes to BC travel like the existing one did 20 years ago.
Here's a config I DON'T want to see ( go to 02:20)
Jul 23, 2018, 7:17 am
#1444
Join Date: Jun 2018
Location: Brighton UK
Programs: BAEC-Silver, AMEX-BA Prem' Plus & Standard, Accor Gold, HH-Silver, IHG,IBIS On Business
Posts: 955
Aug 6, 2018, 2:49 am
#1449
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Tried the new service on BA31 LHR-HKG.
Was asked which main I would like, and whether I would like still or sparkling water. When the tray came with the bread, it had still water, even though I asked for sparkling.
When the starters trolley was rolled out, was asked "Would you like a starter, or soup or salad?" There was no suggestion to take more than one.
The mains took ages to come out, but they apologised that there was a problem with the oven, so I guess this is unrelated to the new service.
The overall service took until about 3 hours after take off. Much longer than what I am used to on CX - but then, the food was better too.
Was asked which main I would like, and whether I would like still or sparkling water. When the tray came with the bread, it had still water, even though I asked for sparkling.
When the starters trolley was rolled out, was asked "Would you like a starter, or soup or salad?" There was no suggestion to take more than one.
The mains took ages to come out, but they apologised that there was a problem with the oven, so I guess this is unrelated to the new service.
The overall service took until about 3 hours after take off. Much longer than what I am used to on CX - but then, the food was better too.
Aug 6, 2018, 9:11 am
#1450
Join Date: Oct 2009
Location: SFO, LON
Programs: BA GGL/CCR, Bonvoy Tit, Hilton Dia etc etc
Posts: 2,354
Same, yes. They were one of the first to pick it up (Cathay did some planes with it, as did Delta). I was on these seats the last time about three years ago and yes, it was a bit restrictive even compared to ba's CW (all aisle access notwithstanding). This was the second J seat I got to fly in (the first being VS J2000), so my memory was positive, but I have to say it is not the best seat these days. It was still a nice service, though, even without the bells and whistles of old (who didn't love a massage on the plane?).
Aug 8, 2018, 12:51 am
#1451
Join Date: May 2005
Location: SJC
Programs: UA MM, AA EXP, VS (silver-for-life revoked), DL, WN, AS, Hilton diamond, Marriott gold
Posts: 388
Does anyone have an August CW menu US to Heathrow they can post? (SFO if it matters)
(ETA: is there another thread where I should be looking or asking?)
(ETA: is there another thread where I should be looking or asking?)
Last edited by 1111; Aug 8, 2018 at 5:27 pm
Aug 8, 2018, 3:01 pm
#1455
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,769