Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Sep 2, 2017, 9:36 pm
#106
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,922
Sep 2, 2017, 10:09 pm
#107
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,605
No, it has proper smaller dishes available throughout the flight. As does VS, EK etc. 
The club kitchen used to be very good. Lots of sandwiches and wraps available. The last time I used BA, I tried to get something a couple of hours into the flight and it was empty (barring some crisps). That was on an ex-DXB flight where lunch was served at 10:00.
The club kitchen used to be very good. Lots of sandwiches and wraps available. The last time I used BA, I tried to get something a couple of hours into the flight and it was empty (barring some crisps). That was on an ex-DXB flight where lunch was served at 10:00.
Sep 2, 2017, 11:22 pm
#108
Join Date: Mar 2010
Location: London
Programs: BAEC, AA, Emirates, Hilton, Hyatt, Taj Hotels
Posts: 2,343
Why can't people like you see the club kitchen for what it is? The idea being if you are half way through a film for example and feeling a bit peckish and it has been quite some time since you had dinner for example you can get up grab a bar of chocolate or crisps / fruit whatever and have a snack in between courses; I think its a great idea and I am sure thousands of other people do. I have not seen anything similar offered on other airlines to snack on in between the meal services. Nobody is forcing you to eat a Cadbury's chocolate bar or a mars bar but it is there if you would like it 😉
AA, where most of our recent spend has gone, do in fact now put out quite a decent array of snacks between meals
Sep 2, 2017, 11:53 pm
#109
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,514
Well, if you actually read what I wrote, I was not criticising the Club Kitchen concept per se. I have nothing at all against the idea nor am I advocating its removal. All I said, and I have always felt, that Cadburys wasn't a particularly upmarket brand (and it is no longer British anyway). There are far more interesting brands of chocolate out there - but I get that with the name check on the menu that BA may well get the product at a 'keen price'. Unlike many of my continental friends, who do not recognise Cadburys as being chocolate, I am also partial to the occasional bar of Dairy Milk - so don't go calling me a food snob
AA, where most of our recent spend has gone, do in fact now put out quite a decent array of snacks between meals
AA, where most of our recent spend has gone, do in fact now put out quite a decent array of snacks between meals
Sep 3, 2017, 12:25 am
#110
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
Same on CX. Also AA on their 77Ws lays out fresh bites for the taking. That said I'm fine with club kitchen as is on shorter flights like ACC and JFK.
Sep 3, 2017, 12:38 am
#112
Join Date: Jan 2009
Posts: 1,188
They will need to ramp up not just LHR-JFK in F, but across the fleet as the New Club is being rolled out across the network as well
Sep 3, 2017, 12:48 am
#113
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,922
No, it has proper smaller dishes available throughout the flight. As does VS, EK etc.
The club kitchen used to be very good. Lots of sandwiches and wraps available. The last time I used BA, I tried to get something a couple of hours into the flight and it was empty (barring some crisps). That was on an ex-DXB flight where lunch was served at 10:00.
The club kitchen used to be very good. Lots of sandwiches and wraps available. The last time I used BA, I tried to get something a couple of hours into the flight and it was empty (barring some crisps). That was on an ex-DXB flight where lunch was served at 10:00.
Sep 3, 2017, 2:10 am
#114
Join Date: May 2010
Location: UK
Programs: BA Gold
Posts: 1,144
But what items exactly do they offer you? My point being the Club Kitchen has always been marketed as a type of snack bar and that is exactly what it provides the customer. If you feel peckish in between meal services go up and grab a snack. It must do well because surely BA would just get rid if it as it costs quite a few quid on every aircraft to stock up.
Sep 3, 2017, 2:18 am
#116
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,222
But what items exactly do they offer you? My point being the Club Kitchen has always been marketed as a type of snack bar and that is exactly what it provides the customer. If you feel peckish in between meal services go up and grab a snack. It must do well because surely BA would just get rid if it as it costs quite a few quid on every aircraft to stock up.
Less faff and I find being able to top up my wine glass there too much more satisfying than calling the crew each time.
Sep 3, 2017, 2:48 am
#117
Join Date: Nov 2010
Location: Singapore
Programs: BA Gold. KrisFlyer Gold
Posts: 732
Putting QR to one side, I must add my praise for the new CW meal service, and thanks to CWS for taking the time (and route diversion) to provide us with the info. Great also to hear that the new menu has given crew morale a boost too. This bodes well for other routes, so long as the quality remains consistent.
Sep 3, 2017, 3:35 am
#119
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,318
The new catering has a lot in common with the trial DO&CO did for Cathay Pacific. Does anyone know why that didn't get off the ground, cost?
Sep 3, 2017, 4:01 am
#120
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,514
Still any time and on demand, they also offer cheese plate, mini desserts, fruit plates, yoghurts, and bowls of nuts and I believe crisps though I aren't sure.
Everyone get chocolates (a small box of Godiva) with more available on a self-service basis alongside a large platter of whole fruits which is continuously replenished.
I'm not a nibbler, so I personally care very little about the Club Kitchen especially on short flights like East Coast, but for people who do, quite frankly, the only people who'd find the QR offerings as missing anything that the BA Club Kitchen offers are those who swear by sweeties. Everything else is catered for in a typically significantly improved form.