Jan 19, 2018, 5:19 pm

FlyerTalk Forums Expert How-Tos and Guides

New Club World Service 2017

Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).

New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)

Launched 2018
London City (LCY) - New York (JFK)

Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).

LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).

New Club World Service 2017 - catering and bedding – experiences and reactions

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Mar 19, 2018, 8:48 am

#1006

Yetak

Join Date: Nov 2017

Location: England

Programs: BA Silver

Posts: 278

Thanks for the replies and sorry for going off topic.I did look for a CW catering thread but only found WT and WT+ and then the photo thread or menu thread-apologies. Please delete or relocate as necessary.

It does lead to a supplemental question but I know the correct place for that one!

Mar 19, 2018, 8:56 am

#1007

Flexible preferences

Join Date: May 2010

Location: UK

Posts: 5,380

Quote:

Originally Posted by Can I help you

Correct, only 20% can also have a salad and 20% can also have soup.

But does 100% starters mean 100% of both starters? If so, there are enough for everyone to have 2 starters (one of each), and 40% to have a salad or soup in addition...

or if latteland is correct 80% to have salad or soup in addition

Mar 19, 2018, 9:00 am

#1008

Can I help you

FlyerTalk Evangelist

Join Date: Jul 2002

Programs: Mucci des Hommes Magiques et Magnifiques

Posts: 19,092

No the starters are loaded to 100% customer load but could be 50/50 or 60/40.

Mar 21, 2018, 12:09 pm

#1009

jfga2014

Join Date: Mar 2014

Posts: 84

Quote:

Originally Posted by lost_in_translation

I think the BA model of only providing slippers on selected routes is probably the most common one globally. Some surprisingly premium global airlines (e.g. CX) don't offer slippers in J full stop. JL, in contrast, gives them out on sub-two hour flights!

Not sure if I missed it. Has the new catering / bedding rolled out to flights EWR / LHR? It is a 777 plane

Mar 21, 2018, 12:30 pm

#1010

Can I help you

FlyerTalk Evangelist

Join Date: Jul 2002

Programs: Mucci des Hommes Magiques et Magnifiques

Posts: 19,092

Yes both catering and bedding.

EuropeanPete likes this.

Mar 21, 2018, 12:34 pm

#1011

jfga2014

Join Date: Mar 2014

Posts: 84

Quote:

Originally Posted by Can I help you

Yes both catering and bedding.

Thank you

Mar 21, 2018, 12:48 pm

#1012

Flexible preferences

Join Date: May 2010

Location: UK

Posts: 5,380

Quote:

Originally Posted by Can I help you

No the starters are loaded to 100% customer load but could be 50/50 or 60/40.

Ah thank you CIHY 👍

Mar 21, 2018, 3:27 pm

#1013

frb98mf

Join Date: Jul 2010

Location: TLV/ATH/LON/EZE/NYC/UIP

Programs: BA*GGL, A3*G, AF*P, VS*S

Posts: 1,011

LHR-PHL yesterday, first chance to enjoy the new meal service, having slept or wound up in in F on the last few CW bookings. Really thought it was excellent - noticeable improvement in taste and presentation of dishes, loved the trolley for starter and dessert, and got a sense that the crew enjoyed the opportunity for a personal interaction. Crew were knowledgeable about the wine list and the dishes, and generous about allowing me to try a couple of extra things once everyone had got their first choice. Curious as to how this service works in the 777 dorm rather than 20 seat top deck 747.

Unfortunately it makes the mediocre hard product even more noticeable... I must invest in an iPad and decent headphones so I can avoid the awful old IFE. Yesterday I was op-upped, I think the DUT has worked out that I generally don't see much benefit in paying much extra for CW over PE on daytime flights (unless I can shift from there to F), and wanted me to try this!

Mar 22, 2018, 3:26 am

#1014

stephem

Join Date: Nov 2004

Location: Manhattan Beach, California

Programs: BMI Diamond Club Gold forever

Posts: 6,367

Not sure about the catering as I slept on all segments, but this week my SEA-LHR-NBO-LHR flights all had the new bedding. It’s a solid improvement.

Mar 22, 2018, 3:57 am

#1015

ehud

Join Date: May 2005

Location: 1A

Posts: 1,350

Quote:

Originally Posted by stephem

Not sure about the catering as I slept on all segments, but this week my SEA-LHR-NBO-LHR flights all had the new bedding. It’s a solid improvement.

What about the new Catering for SEA-LHR-SEA?
Flying May 27th..

Mar 22, 2018, 4:31 am

#1016

Can I help you

FlyerTalk Evangelist

Join Date: Jul 2002

Programs: Mucci des Hommes Magiques et Magnifiques

Posts: 19,092

Please check the Wiki at the top of the thread.

Mar 22, 2018, 5:20 am

#1017

ehud

Join Date: May 2005

Location: 1A

Posts: 1,350

Quote:

Originally Posted by Can I help you

Please check the Wiki at the top of the thread.

And what make you think I haven't?
There is no mention for SEA at all.

The previous poster suggests a new bedding so I asked about the catering as well...
Hope someone can help & advise.

Thanks.

Mar 22, 2018, 5:44 am

#1018

Can I help you

FlyerTalk Evangelist

Join Date: Jul 2002

Programs: Mucci des Hommes Magiques et Magnifiques

Posts: 19,092

Ah ok, I can see that the bedding list is not up to date, here is the full list.

JFK, EWR, ATL, MEX, DXB, HKG, IAD, IAH, KWI, LAX, JNB, PHL, RUH, SAN, SEA, SFO, SJC, LAS, PHX, MIA, DEN, YVR, CPT, ACC, NBO, DFW, DEL, BOM, HND, NRT, BAH, MCT, GIG, GRU, PEK, LOS, LAD, PVG and SEZ.
So yes it is on the SEA route but not the catering.

Mar 22, 2018, 5:45 am

#1019

ehud

Join Date: May 2005

Location: 1A

Posts: 1,350

Quote:

Originally Posted by Can I help you

Ah ok, I can see the list is not up to date, here is the full list.

Thanks!!!
Any updated list for the catering ?

Last edited by ehud; Mar 22, 2018 at 6:12 am

Mar 22, 2018, 6:18 am

#1020

Can I help you

FlyerTalk Evangelist

Join Date: Jul 2002

Programs: Mucci des Hommes Magiques et Magnifiques

Posts: 19,092

Not as yet.