Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San Josι (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montrιal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San Josι (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montrιal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding experiences and reactions
Sep 1, 2017, 1:32 pm
#31
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,064
So some changes there from the training course, the plate for the drinks service and tea and coffee are new, we were told that white plate which you see with the butter/bread/oil/ cruets was also to be used for these.
The wine carry as far as I know will only hold two bottles and should be used to serve the two whites and then the two reds, still and sparking water bottles had to be carried in each hand.
Were there any chocolates served?
The wine carry as far as I know will only hold two bottles and should be used to serve the two whites and then the two reds, still and sparking water bottles had to be carried in each hand.
Were there any chocolates served?
Sep 1, 2017, 1:48 pm
#36
Join Date: Jan 2010
Posts: 7,464
Thank you C-W-S for a very thorough report.
I do not think anyone can argue that this is a genuine enhancement to the CW service, provided it remains at this level (or gets better, of course).
Is it enough to tempt me onto CW over other carriers with better seats (over and above overnight JFK/PHL TATLs)? Unfortunately not. Roll on the new seat and if every seat has all aisle access and the density is reduced, it could be up there with the better products in the market.
Overall, well done BA - please keep the improvements coming and you'll soon become a competitive option.
I do not think anyone can argue that this is a genuine enhancement to the CW service, provided it remains at this level (or gets better, of course).
Is it enough to tempt me onto CW over other carriers with better seats (over and above overnight JFK/PHL TATLs)? Unfortunately not. Roll on the new seat and if every seat has all aisle access and the density is reduced, it could be up there with the better products in the market.
Overall, well done BA - please keep the improvements coming and you'll soon become a competitive option.
Sep 1, 2017, 2:01 pm
#39
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,064
The time will come down, this will be the first time the crew have done this service, the longer time is due to the crew not knowing where things are in the galleys and setting up the trolleys.
Sep 1, 2017, 2:19 pm
#41
Join Date: May 2011
Posts: 40
I think that looks really nice, certainly premium rather than some of the shocking pictures of standard CW catering, just a shame it won't be on the Mexico City route in November. Thanks for getting the quick early review in, this is why I love this site!
Sep 1, 2017, 2:27 pm
#42
Join Date: Nov 2014
Location: Brisbane
Programs: BAEC Blue/Bronze, Krisflyer, Qantas
Posts: 417
Wow, thanks for the detailed report, very comprehensive and great photos.
God, decent glassware makes such a difference, gives it all a touch of class.
I'm starting to think about my next trip already :-)
God, decent glassware makes such a difference, gives it all a touch of class.
I'm starting to think about my next trip already :-)
Sep 1, 2017, 2:32 pm
#43
Join Date: Dec 2014
Location: Greenock Scotland
Programs: BA Bronze!! Hilton Gold
Posts: 191
looks really impressive. Great Report CWS. Hopefully it will be on my LAS flight June 11, taking my mother on her first Business Class flight in 64K, this would be a nice touch.
Sep 1, 2017, 2:44 pm
#44
Join Date: Aug 2014
Posts: 3,714
Thanks for the detailed writeup, CWS!
2 questions.
1) Is that a new multimedia display screen for CW?
2) Will First be receiving commensurate upgrades in catering? CW now has better food presentations and quality than F!
2 questions.
1) Is that a new multimedia display screen for CW?
2) Will First be receiving commensurate upgrades in catering? CW now has better food presentations and quality than F!
Last edited by iluvdoco; Sep 1, 2017 at 3:08 pm
